
About us
At R & K Tile customer satisfaction is our number one priority. We pride ourselves in professional installations of your new tile. Our best advertisement is a satisfied customer and we don't forget that from start to finish on your project. R & K Tile LLC is family-owned and operated right here in Boca Raton, FL. Since our company opened its doors in 2005, we’ve treated every customer like they were a part of our family. Other companies may offer similar services, but our services are second to none, and come with a personal touch. Owned & operated by Randy Fiorio with hard to find old fashioned values. You hire me, you get me, no sub contractors. I take pride in my work. All work is guaranteed. I offer a quality job at affordable prices. References and pictures available.
Business highlights
Services we offer
Tile flooring, bath remodeling, convert tub shower, kitchen back splash, marble & tile installation.
Amenities
Free Estimates
Yes
Accepted Payment Methods
- CreditCard
Number of Stars | Image of Distribution | Number of Ratings |
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94% | ||
2% | ||
2% | ||
2% | ||
2% |
"Dear Customer Sorry you feel that way, but im completely at a loss as to why. The whole time we were working on the job installing the tile you couldnt stop commenting on how beautiful the job looked. When we were finished you said nothing about uneven tiles or defects?"
"Didnt walk off the job. The entire job was supposed to be ready for us when we arrived the first time to do it. We were only able to do some of the work that was scheduled because of other contractors not completing there work. We came back several weeks later to complete the original work plus some extra work and were still not able to finish all of the baseboard because some of the doors and casings were not yet installed. I was put behind schedule because i have to keep going back. Customer was not charged for any uncompleted portion of work. As far as chips in tile, that has to do with the quality of the marble purchased by the owner. I recommended to have the tile polished and sealed and for the chips to be fixed with filler and was told that wasnt in the budget. Also I would like to add that the customer was very unreasonable and extremely difficult to accommodate throughout the project, and I feel this review is also unreasonable. quality of the install is second to none, I simply was unwilling to go back and complete approximately 35 linear feet of base board which the customer was never charged for in the first place."
I tried two websites for a small bathroom renovation.
HomeAdvisor: I contacted 3 contractors. Only one responded and he did a ludicrous estimate for $9000!!
Angie's list: looked through the reviews and chose R & K Tile LLC (Boca Raton area, Florida). They completed the work on time for $2900.
Having worked in construction myself during my college years ago I found, Randy, the contractor of R & K Tile, professional, timely and honest. I would use him again.
Our project included a mix of tile types - large format natural stone on the floor and some walls and smaller glass tiles on one wall. Randy did a nice job with both types. The glass tile was installed in a stacked bond pattern, which is pretty unforgiving if there are alignment issues. While not 100% perfect, the tile was installed about as good as could be expected based on my existing wall framing so I have to give Randy an A for this installation. The only quibble I have with the stone wall tile on the other walls is that there are inconsistencies with the pattern. For this tile, I requested a running bond, which is the alternating joint pattern seen in a typical brick wall. In our installation, there are 4 locations on one wall where you would expect to see a joint, based on the pattern, but no joint is present. These were all in short runs where continuing the pattern would have required a tile to be cut into two pieces. The installer chose to install a single piece rather than make the cut, either in error or to save time. On another wall with the same tile, the joints are offset in a consistent pattern but that pattern isn't the same as the wall with the running bond pattern. 99 percent of people looking at these walls will not notice these errors but, still, they are there. I didn't notice these issues until quite some time after the work was finished. If you use R & K, I am sure you will be pleased with the results. But watch the work as it progresses, like you should with anyone performing work in your home, and request corrections along the way. Had I paid closer attention, I'm sure I could give R & K a PERFECT review. Despite these issues, and a B on Quality (there's no A- or B+ option) I'm still giving them an overall grade of A for this project. In fact, I'll be contacting them shortly to request a quote for floor tile installation throughout the whole house.
"Dear Customer I contacted you through e mail on Monday June 1st because I was running a couple days behind in my schedule. Your job was scheduled for June 3rd and finish by june 5th and in the e mail I apologized that I was behind in my schedule and explained that although I try my best to stay on schedule i unfortunately do run behind on occassion. I stated in my e mail that I could in fact do your job early the following week, June 8th, or another time that would be suitable for you. Unfortunately in your communication with me you seemed to feel that I was misleading you somehow, and told me to send your deposit back. Your deposit has been mailed back to you already, Im sorry for any inconvenience this has caused."
From the quote, to the finished job, Randy's communication was excellent. He showed up everyday on time. He layed down drop cloths to protect the carpet during demolition and installation, and kept the mess to a minimum. All the tile work, including a good amount of mosaic, was top notch. We had no complaints and plan to hire him again to do our other bath.
I always think it is a good idea to get quotes from different companies. I did that when I was looking to have this job done. With both of the other companies that came to my house to give me a quote, It was clear that I was talking to a salesperson who was there to sell the job. It was comforting to know that when Randy came to give me a quote, I was talking to the person that would be perfoming the work.
Licensing
State Contractor License Requirements
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