NewPro Cabinet Refacing, LLC

"Thanks so much Gilda! It was a pleasure to work with you and your daughter Holly, every detail of your new bright white kitchen is truly outstanding! Great choices! Take care of Kitty Luna! Walt Taormina, Designer/Project Coordinator"

"Thank you so much for your business, it is greatly appreciated! Regards, Walt."

"Hi Lee and Rosie, thanks again for your business, and thanks for the nice review, even I was amazed that we completed your job, with countertop, sink, faucet, plumbing, and cabinet refacing in only 3 days! I am proud of my team, and having the best people on staff leads to happy customers! Everybody wins! Remodeling should be fun! Regards, Walt Taormina, NewPro Remodeling Group"

"Mrs. W, As much as I try my hardest to earn 5 stars and stellar reviews on EVERY job, every couple of years I get a 4 star review. Even though you had a very small job you told me many would not even take, I saw it as another opportunity to "show off" what we do, and why NewPro is the right choice for refacing an entire kitchen, or like in your case just one little bath vanity. President Obama's legislation to limit faucet water pressure to only 1.2 gallons/minute, well, frankly, it's not like the powerful 1.8 or 2.2 gpm of years ago, and I did offer to change out (with free labor) to a higher end faucet from Ferguson, but you said it was out of budget. At the end of the day California droughts "forced" a nationwide change in faucet water pressure which is totally out of my control, I am completely confused as to your claim of me being rude, I ALWAYS maintain a professional attitude to all and I now have a new policy where the customer buys their own faucet which takes me out of the loop regarding government legislation, and with 4.76 STARS on H.A. to date, and 98% of jobs giving 5 STARS, we will continue to do amazing work at a fair price for homeowners in Palm Beach Co. Thanks again for your business! Walt Taormina, Owner, NewPro Remodeling Group"

"Wow, Michelle! My team is flattered to hear such nice words. It was a pleasure to clean up the various issues, and replacing the hardware on 7 drawers that now have the desired soft close feature, really improved the problem of your new drawers working poorly and "opening on their own!"...Your job was only $700, but it got the same attention to detail that a 7K job would get... and loved your dog, btw, he is too cool! To anyone here checking the reviews of NewPro, I can tell you this: Here is what we bring to the table: 1) The best materials and workmanship. 2) A middle price point. Not the lowest, Not the highest. 3) An enjoyable sales process. Remodeling should be fun, NOT torture, or a nightmare. 4) Maybe the most important?? Our system and production process eliminates RISK. So at the end of the day? "WE DON'T COMPROMISE, WHY SHOULD YOU?" ;~} Sincerely, Walt Taormina, Owner NewPro Remodeling Group Direct: 561-376-4101"

"WOW! What a nice review Suzanne! Thank you so much, we really appreciate it. I have sent pics of your job and also showed samples to interested parties, of your new door color and style, and I must say, you have VERY good taste, cause everyone is so impressed with your finished project, even Nadine, your building manager, is going to hand out my biz card to other residents because she is so impressed with our work! Mission accomplished! Regards, Walt Taormina."

"Mrs. L, So sorry to hear you and your friend are not happy with our work. It was NOT done in 2020 like your review suggests. You submitted your request to H.A. on 12/17/2017 (Job#105736747) contracted with us in January 2018 and was completed with warranty issued on 2/14/2018. I first look at pics by text or email if there is a service request, which you sent, but in your warranty, "dings, dents, or chipping is a manmade defect and NOT covered." I NEVER told you to paint your cabinets again, we use high end spray equipment and I would NEVER tell a client to "touch up" with a brush/roller. We have to accept that in our day and age, it is nearly impossible to make every customer happy, but we attempt to achieve that anyway. Just read all the 5 star reviews where clients go out of their way to say such nice things about their experience. We will cheerfully reopen a new claim, but we closed it after you refused to send us FPL kilowatt info so we could audit the approx. inside temperature while you are in Canada for the hottest 6 months in South Florida, with doors and windows shut tight, the air is VERY stagnant and fresh paint will soften if A/C is off or set at 88 or higher, etc...if you get a new car and the doors get dinged in a parking lot, the dealer will NOT paint your doors again, NOT covered by the warranty. Nothing in your pics suggested defective warranted workmanship, which is ALL that is covered. Feel free to send new pics to [email protected] if you feel otherwise. We want ALL customers HAPPY."

"Hi Wayne, thanks for the kind words, your full house interior paint job came out great, the vibrant colors truly make it your own, thanks again to you and Catherine, we greatly appreciate your patronage! See you soon for the pool deck coating job... Walt Taormina, Owner, NewPro 1/25/2019"

"Hey Neil, thank you to you and your wife Denise, your business is greatly appreciated, thanks for having so much patience with the delays, and be sure to give a couple of treats to Blue for me, what a cat, he is the best! Walt Taormina, Owner, NewPro"

"Mr. C, thanks again for your business, glad to hear we got your design exactly as you pictured. You have the best looking backsplash we have done to date, the brushed stainless steel metal hexagons are incredible looking and I plan to put it in my own kitchen, truly stunning! Love the reed glass you picked for the new glass doors too, your job is a "10" Have a great holiday season! Walt Taormina, Owner, NewPro Remodeling Group"

"Hi Linda, thanks again for your trust, and business, you made great choices in style, color, and Hardware, enjoy your new kitchen and have a great holiday season! Walt"

"Cheryl, as a retired NY attorney, I know you did your due diligence before putting your trust in NewPro, to get your cabinet refacing job just right, and thanks again for your patience with the delays from the factory, Custom painted solid maple fronts are the ultimate premium offering when it comes to refacing cabinets, and the Cayman Shaker in the Satin White finish is a modern and quite impressive SUPER choice! Enjoy! Say hi to Gracie for me! Walt Taormina, Owner, NewPro Remodeling Group... Update on 10/22/18 Cheryl, I'm really confused about your claim about "hostile" texts, I have all texts sent between us, and nothing is even close to "hostile", are you sure you have the correct review with the right company? I'm very proud of how hard we worked on your job and how amazing it looks, and I give all clients the ultimate in service, "lashing out" and being defensive are adjectives I never hear, not sure what is prompting this... but thanks again for your business! It's much appreciated! Be Well!"

"Hi Mary! You have the nicest Sarasota Designer White Shaker doors now in your nice kitchen! I love the diamond/square satin nickel knobs, and the matching color cup pulls for the drawers is a very trendy, up to date look, and VERY clean looking! So happy the crown moulding came out so perfect also, it really tops off the look! Great to work with you and get the design "just right"! Best Always, Walt Taormina, Owner, NewPro Remodeling Group"

"Hey Matt, thanks for the kind review, right to the point, and as a fellow Home Advisor contractor, You know how hard we work to make reviews shine! Thanks again for your business! Walt Taormina, Owner, NewPro Remodeling Group"

"WOW Jack! you are the man! It was a joy to share time with you, your review is quite kind and greatly appreciated! We all work hard as a team, to deliver an above average experience to each and every client! Your cabinets look so cool with the brushed stainless steel base cabinets, and white wall cabinets, an impressive 2 tone look... ENJOY! Walt Taormina, Owner, NewPro Remodeling Group"

"Hi Martin, thanks for leaving a nice review, you picked a great color combo with the Light Gray cabinets and the dark gray quartz countertop, and I am sure you are also enjoying the addition of all the full extension, soft close,roll out drawers! Be well my friend! Walt Taormina, Owner, NewPro Remodeling Group"

"Hey Rex, Wow did your job come out amazing! You and your wife got EVERY bell and whistle! The island looks amazing with the solid oak corbels, and the Coffee Bean dark brown stain finish is a winner! The brushed gold backsplash really sets the job off, it was great to work for a fellow Garden State resident! (Ummm? I mean, FORMER Garden State resident! We REQUIRE year round golf! Cash in some birdies my friend! Best Regards, Walt Taormina, Owner, NewPro Remodeling Group"

"Thanks Dave and Marsha, it was a pleasure to update your kitchen, we appreciate your business and your kind review, we work hard for those 5 stars! Regards, Walt Taormina, NewPro Remodeling Group"

"Hi Jennie! Thank you so much for the kind words, it was a pleasure to meet with you, and we look forward to doing a great job for you! Having a retired teacher like yourself, give me such a "passing" grade, gives me valuable feedback, and means everything to me! Thank-You again for your kindness, trust, and your business! ;~} Walt Taormina, NewPro Remodeling Group"

"Hi Pat! HAPPY VALENTINES DAY!! Thank you so much for your kind comments, it was a pleasure to work for you on your cabinet remodel, and glad to hear that we exceeded your expectations, and that you and Al are thrilled with the results! Thanks again.... Walt Taormina, NewPro Remodeling Group"

"Hi Dan, it was great to work for you, and after finishing the first job, it was a nice vote of confidence on your part to hire us right away to do the 2nd job in your home. Thank you also for your nice review, they are VERY important to me... Regards, Walt Taormina"

"Hi Kim, thanks again for your business, and thanks for the nice review, your new refacing job looks great with the new granite top! (and the new zero radius sink looks perfect!) We are looking forward to refacing your sister Lauren's kitchen in Tamarac, we will do a great job for her as well! Regards, Walt Taormina"