We hired JL Closets to help us provide us with closets for 5 closets in a new home we purchased for our new home. We've had many vendors come through to work in the home and JL's installers were by far the most inexperienced and unqualified. The installers moved extremely slow and it was common for them to have to "go back to the office" for something they forgot. Worse then that though they repeatedly mismeasured our spaces causing materials to have to be reordered adding months to the project. In total they had to come back onsite 18 different times. We ordered an LED lighting package for our primary close this is completely defective and doesn't work. We also ordered matte black fixtures for an additional charge but were provided with standard chrome fixtures. We also ordered and were charged for magnetic locks which were never provided. In total we were charged for over $5000 in materials not provided or are defective. We asked them for a credit against our final $4000 and they counter offered with a $1000 and now have an attorney threatening to place a lien against our home. My advise would be to stay away from JL Closets. We worked with Closet Factory in the past and while they'll quote a longer lead time they'll actually get the job completed in a professional manner.

We absolutely love the work, and our closet is exactly what we wanted. Easy process with plenty of room to add input on the plan details. Great experience all around.

JL Closets was willing to do a small job and scheduled it to accommodate my schedule. Very professional and pleasant to work with. Highly recommended

I love my closet! The design is wonderful and the final product is more than I could hope for! Everyone was an absolute pleasure to work with. I definitely will use them next time I need a closet upgrade.

I am so pleased with my new closet. Their designer made sure she knew exactly what I wanted and changed the plans when I changed my mind. The visual representations were great. The installation team did wonderful installation work. They were friendly, careful, and left things as neat as they found them. I will not hesitate to use them again.

These folks are the best. The designer listened to all my concerns. The installers finished a day earlier than estimated.

We have used JL Closets twice now and they will continue to be our first choice for built ins. They designed and installed our garage last year. This year they helped us tackle our master closet, two linen closets and 3 kids bedroom closets. They all had a unique design and they look awesome.

I am very happy with our master closet from JL Closets. They created a design that maximized all of the space and our designer helped us envision how it would look when finished. She was very knowledgeable about the products and we really enjoyed working with her. The team that installed the closet was very professional and did a great job with the installation. It has been a month since we had it installed and there isn’t a thing we would change.

I cannot say enough great things about this company. The installers were prompt, professional and did an excellent job. They even cleaned up after themselves which is HUGE! The company uses high quality materials, and reasonably priced. Not to mention my closet looks stunning. I am in love. I will be recommending them to everyone!

I had a wonderful experience with this company. Also, a great value. I love my closets and couldn’t recommend them more

They followed our initial guidance and made it happen. Gave great insight on the design and moved quickly. The install was super smooth. I’m incredibly happy with their service and expertise.

We are very impressed with JL Closets. Not only do the closets look great and appear to be great quality, it was a pleasure dealing with them. They were all respectful, friendly and hard working. I wouldn't hesitate to recommend them to anyone looking for closets to be installed.

JL Closets was amazing. From the initial consultation and on their team listened to what we wanted and made adjustments until we were completely satisfied.

I can't say enough good things about JL Closets, the product quality and the installation – they deliver as promised. The designer was readily available throughout the whole process. His design ideas, suggestions and measurements were spot on!

I had a very good experience with our designer. She was very thorough. Very happy with the whole process. Installation team was great. They finished the job quickly.

The JL Closets team were incredible. The designer took the time to discuss every space with us. The installers came in and completed our closet in one day, and it came out perfectly. I could not recommend them more.

Friendly and knowledgeable staff willing to work the extra mile and keep you informed while building amazing customized closets. Highly recommend.

Our designer listened to our needs and created the perfect closet design. The installer was prompt, courteous and friendly. I cannot thank you enough for your assistance creating this dream closet.

We are extremely happy with our walk-in closet. The quality is great and it’s beautiful. Working with their designer was delightful and she designed the perfect spaces for us. Pricing was very reasonable. Highly recommend JL Closets.

The salesperson came to our home and designed a custom master closet. The installers completed on time and they cleaned up after themselves. We couldn't be happier with the results. We will be using them again on other home projects.

Working with JL Closets is the best decision we made, designs were amazing and the installation was seamless. They did a great job communicating and I love our new closets. Highly recommend.

The JL Closets team was amazing! Our designer was fantastic. We were so fortunate to have her. I highly recommend this company.

Love my 3 new closets - doubled my storage and looks very nice. The JL Closets team were incredible to work with. The designer developed the design we had in mind and everything went perfect. Very pleased with everything.

We could not be more thrilled with the whole JL Closets experience. Our designer was responsive, friendly and extremely knowledgeable. The installation team was on time and did an amazing job.

I have been fortunate enough to use JL Closets twice now. Both times they have designed my master bedroom closets for me. I have had the pleasure of dealing with the same designer both times and I would highly recommend the company.