
Genius Home Improvements
About us
Your source for cabinet refacing, acrylic tub & shower liners, home organization and much more. Extraordinary Concepts, Unbeatable Values, On Time... On Budget... Every Time!!, Kitchen, Bathrooms, Windows, Doors, Closets, Garages, Built-ins and more.
Business highlights
Services we offer
Acrylic Shower liners, Acrylic Tub liners, Closet Storage, Custom Windows, DIY, Do it yourself assistance, Entertainment Centers, Entry Doors, French Doors, Garage Storage, Home Office, Hurricane Impact Windows, Kitchen Remodeling, Murphy Beds, New Cabinets, Non-Impact Windows, Pantry Closets, Refacing, Remodel Bathroom, Siding Doors, Tub and Shower Conversions, Walk-in tubs
Amenities
Emergency Services
Yes
Free Estimates
Yes
Accepted Payment Methods
- CreditCard
Number of Stars | Image of Distribution | Number of Ratings |
---|---|---|
57% | ||
21% | ||
7% | ||
7% | ||
7% |
Do not let the Genius install anything he provides. Get everything yourself and then he can install it. That I concluded from the sink experience and the bathroom faucet issue.
He reviewed my order with me and I was able to make a few changes (without any extra cost). He was very nice and explained in detail how everything would be done. He was very detailed and gave me a timeline. He also took pictures and sent them to me for my records. I was impressed.
About 3 weeks later, he called and then emailed me to let me know my new doors were ready. We agreed to start the following Monday.
The installer was the most careful person anyone could imagine. He hung plastic curtains at the doorways to contain the dust and carefully covered my counter tops and appliances. It took him a complete day to dismantle the kitchen and then 3 more days to install the new doors and veneer. He also installed beautiful crown moldings. It was a real WOW!
When he finished, he asked me to inspect the kitchen with him to be sure he had done everything to my liking. It was amazing. The installation manager came over twice during the process and took pictures and spoke to me about what was happening. He also made sure the new closet in the master bedroom was installed properly. The installation manager came by on the day after the work was finished and took additional photos, which he later sent to me. Their work and professionalism is outstanding.
It was a great experience and I've already recommended them to several of my neighbors.
Everything they said they would do, they did -- AND -- went beyond their promises. Every representative that did work on this remodel was very courteous and very helpful in a sincere manner. All the work performed was done impeccably with a high degree of professionalism. And, everything was done to the sketches and drawings that were made for our final approval --- WITH ZERO DEVIATIONS!! Each technician/professional cleaned up after their work was completed. It was an overall GREAT EXPERIENCE working with Genius Home Improvement.
"Thank you very much Member. We appreciate you taking the time to give us such a stellar review."
Note: I gave the Quality rating as an A to the actual subcontractor doing the work. Otherwise all other ratings apply to the company and our honest regretful experience with them.
"Anytime you undertake a construction project that involves multiple trades, such as plumbing hook-ups and counter-top fabrication, there is always the chance of delays. We never state, as a matter of company policy, how many people will handle the installation and because we've handled 1,000's of jobs, we never make promises other than what is clearly stated on our Contracts. In this particular case, when there are new counter-tops involved, it is impossible to complete an installation in 3 days. The cabinets have to be templated after the new cabinets are installed and that portion of the job may take 3 days or more. Once the counter-tops are templated (measured), it normally takes 1 week for fabrication and installation, especially if the new tops need to be custom fitted, and then the plumber has to be scheduled to make the plumbing connections. In addition, one of our scheduled installation people suffered the loss of his Mother. He had to return home and do to other installations, we were unable to provide additional back-ups. Refacing is a skill that takes many years to learn and to do well. We utilize only experienced people. I'm sorry that this customer felt we did not address their concerns in a timely fashion and we apologize for that perception. I can assure you this is not our normal standard of service. We have reviewed this complaint carefully, and want to state that there were a total of 7 people working on or with responsibility for this job."
Licensing
State Contractor License Requirements
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