AAA Amazing Air, LLC

Kenny did a great job when my AC quit. He had a solution that was right for my needs at the time. It saved me a lot in time and money because he went beyond what you get from the typical contractors out there. Highly recommended.

hE performed A/c maintenance. He is extremely knowledgeable and very helpful. It is always a great pleasure to have him service my A/c & heating. Because of AAA TECH, l have recommended many family and friends to AAA.

Excellent service from AAA today in the rain. Shafiq did maintenance on our two a/c units. He was very efficient and communicative. Overall, a great job!

Had a faint smell of Gas from the furnance in the basement. Called AAA heating as they had installed the furnance more than two years ago.

Our A/C technician, he, is simply the best! He is super knowledge, friendly and willing to help to make sure your appliances are performing the way it should be. amazing and I highly recommend him!

He was my service technician today. He was very efficient and thorough. He explained everything to me. I was very happy with the work he did. he always hires the best service people.

AAA tech came to service our AC unit today, and he was a pleasure and did a great job, explained everything to me to be sure I knew how to adjust our humidity for summer and winter, and gave me an update on the condition of the unit. He was quick and personable (even with my cat who seemed to quite like him!).

The guys did a fantastic job. Punctual and completed the job in the estimated timeline. The job site was kept clean while they worked. Also, they were very professional with both myself and my father. I would definitely refer them to others.

the technician was excellent explain everything he was doing. Suggest a new unit. The one presently does not comply to ozone Efficiency. Tech coming to explain the new unit. I have been with Mercy for twenty years. I have had excellent service and will continue with them. Technician are extremely efficient. Well done.

AAA Heating and Air Conditioning were awesome. They were on time, extremely professional, very knowledgeable, friendly, and did a great job. Most of all, the house is warm! They protected the floors and carpet and cleaned up after themselves. I would highly recommend their services. Great job, thank you.

He was courteous and satisfied all my enquires during his service call for my new water softener unit that I just had installed a week ago by another technician. he was a superior plumber who addressed all my concerns and made my system in complete working order.

Excellent service!

AAA Amazing Air did an amazing job installing my new 5 ton trane unit. Fast, affordable, efficient. Thanks Ken

While doing my morning stretching. I noticed my ac wasnâ t pulsating the sameâ ¦ I called. They came out quick. â ¦ I Highly recommend. Quality work and fair.

I bought a home that had a neglected AC unit and they got the system back up and running and ducts cleaned very quickly.

Great customer service

DO NOT USE THIS COMPANY Dealing with AAA Amazing Air (owner/operator Ken Schuler and Mike) was an 8-month nightmare. I wish we could leave "0" stars. AAA was increasingly unprofessional and obnoxious, didnt handle the permits properly, and refused to service our Trane ac unit on several occasions unless we paid them, although we had a year of free labor. AAA installed two ac systems, one on Sept. 20, 2023 and another on Dec. 6, 2023 because the 1st system kept breaking. Both systems had identical problems after being installed. In Oct., the 1st ac system began having problems. Between Oct. and Dec., 5 major parts were replaced and we were without air for at least 10 days. Ken missed 14 appointments, 9 of which he just didnt show. My wife and I were very frustrated and demanded that we stop getting parts for our new system. We also told Ken in Dec. that he was no longer allowed on our property because of what my wife and I both observed on multiple occasions. The 2nd ac system was installed on Dec. 6. In Mar., we started having the same problems. When I called, Ken and Mike said we were not a priority because they don't make money from servicing units, just installations. We spent another 8 days without air and a part was replaced. Mike also tried to sell me an "optional part" for $410. In Apr., the same problems began again. Another 3 days without air. Mike then tried to convince me that the problem was inside the house and quoted me $1,900. Ken began telling us If you want us to come out it is $150 service call; He later texted I do not think you are understanding there is something wrong with your unit that is not under warranty. In order to fix the problem you are going to need to pay money." How could there be a problem with a 4-month-old new unit that would not be covered by the warranty? On May 25, we found a puddle inside under the air handler. An AAA tech who came out had dislodged the drainpipe and the float switch on the air handler failed. There was water damage to 2nd floor under the air handler and to the 1st floor ceiling. I texted Ken. He told me that no one would come out that day (even though they supposedly have 24hr emergency services), but if they did eventually come out, they would charge us. Ken eventually offered to have a company of his choice fix the damage. We said no. Ken then offered to have a contractor come out and give us an estimate. AAA would then give us the money and we could choose who we wanted. But when we accepted, Ken sent a picture of the water damage to his contractor who responded it would take only $125 to repair. Ken said he would give us the $125 if we also signed a form taking away their responsibility from any problems with either unit. We said no. Regarding the required permits, AAA did not get one for the 1st ac system. For the 2nd system, Ken told us they applied for the permit and that the county would contact us for the inspection. We never heard from the county. I texted Ken and Mike three times and received three different stories. I checked the countys permit website on May 22; AAA did not request a permit until Apr. 5 AAA never followed up to get their work inspected and their insurance expired on Apr. 10 according to the Permit Dept. AAA didnt take care of their responsibility, and my wife and I will had to pay $75 to take over the permit to get the inspection done. Because of the constant problems with AAA, we got in touch with Trane's Consumer Relations Escalation Department in April. Our representative suggested we have an authorized Trane dealer inspect our unit and send the findings to Trane. Pride came out and fixed multiple problems and even removed a bottle of spray glue that was left inside the unit. Pride also discovered and fixed the main problem: AAA didnt wire the inside unit to work prope...

AMAZING JOB! Offered me a great price to install my ductless AC unit that easily beats other companies. AAA is great to work with and very accommodating. You will appreciate the professionalism and the fact that if you are having emergency issue with your AC they will come same day! You will have no regrets with this company!