D R N Moving Inc
About us
Additional phone number - (877) 344-6683, (305) 289-6683.
Business highlights
28 years of experience
Services we offer
Moving, delivery, loading and unloading, packing and unpacking & crating., packing materials, truck rental
Amenities
Free Estimates
Yes
Accepted Payment Methods
- CreditCard
Reviews
4.916 Reviews
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 94% | ||
| 0% | ||
| 6% | ||
| 0% | ||
| 0% |
Showing 1-16 of 16 reviews
Margie C.
Oct 2016
The move was smooth and stressless. Moving from the 5th floor of a condo with one working elevator was no fun but Shannon and Chris worked efficiently and with a smile. The move couldn't be completed in one day. After the truck was packed, the night time drive for all of us added to a very long day. The next morning Shannon and Chris arrived at our home in Marathon, again with big smiles. They had us all moved in within 3 hours! We were amazed. I highly recommend DRN. Derek, the owner, was a pleasure to work with. He gave us an estimate sight unseen and we ended up buying more furniture and water toys to move. Our estimated time ran over too. All in all, they only changed a couple hundred dollars more which was worth every penny.
Robert K.
Dec 2015
unknown
Michael M.
Nov 2015
unknown
Response from D R N Moving Inc
"Thank you so much for taking the time to post a review. We appreciate your business!"
Bill K.
May 2015
Derek came to our home at the agreed time and provided an estimate after reviewing our situation. The estimate was acceptable and we contracted for the move. Because of a change in circumstances, we attempted to change our move date to an earlier date but they were unable to accommodate a new date since they were so busy. We also contracted to have many of our belongings packed by DRN and the two packers did an excellent job. Byron and two Mikes arrived promptly on our scheduled move day and worked efficiently and hard. Unfortunately, the regular truck had broken down the day before so they had to use a slightly smaller truck and just a few of our belongings would not fit. We made arrangements with our buyer to leave the excess at the house until DRN moved them in and then our remaining stuff would be brought to us on the next load coming in our direction. Everything was done as promised and in a very professional manner. Byron and his assistants did a wonderful job and we are grateful for a good job at what we considered to be a fair price for both packing, moving, and delivering.
Response from D R N Moving Inc
"Thank you so much for your detailed review. We work hard to supply a good service, on time with hard working, trained movers and packers. I am sorry that we could not accommodate your change in date; April was extraordinarily busy this year. I understand that we have already brought the remaining items to you. Thanks again for your business!"
Clarence O.
Dec 2014
They were on time and did exactly what they said they would do
Response from D R N Moving Inc
"Thank you so much for your kind review!"
Steve J.
Sep 2014
unknown
Response from D R N Moving Inc
"Thank you for using our services and for taking the time to write a review."
Jill T.
Jun 2014
What can I say...One of the few positive experiences I had ever had dealing with contracted services in the Keys.
Derek, the owner was very professional...His receptionist Jackie wonder women...
Can I actually use the word on time..absolutely...His employers were wonderful...How they moved these large pieces of furniture was astounding. I would gladly recommend DNR Moving, Inc. any time. What a positive experience.
Derek, the owner was very professional...His receptionist Jackie wonder women...
Can I actually use the word on time..absolutely...His employers were wonderful...How they moved these large pieces of furniture was astounding. I would gladly recommend DNR Moving, Inc. any time. What a positive experience.
Response from D R N Moving Inc
"Thank you so much for your kind words! I'm happy we were able to meet your needs and schedule your move in so quickly. Signed, Wonder Woman"
Kenneth P.
May 2014
unknown
Response from D R N Moving Inc
"Thank you so much for taking the time to review our services. We are so happy that your move went smoothly - a happy customer is our goal!"
Lisa F.
Mar 2014
DRN confirmed the day before, they showed up on time, were courteous and worked very hard. Experienced movers who knew how to get furniture up through a difficult to navigate stairwell.
Response from D R N Moving Inc
"We appreciate your business and thank you for the lovely review. We work hard to be the very best movers available!"
BenjaminA M.
Feb 2014
It was an excellent move! This is my 5th move since 1999 and it was seamless, excellent and wonderful. Guys were experienced and VERY careful with our stuff and very respectful of the property we moved from and into. Two very good men.
Response from D R N Moving Inc
"Thank you SO much!"
Sue K.
Jan 2014
There were a lot of screw-ups in the move. I flew down to Key West and had arranged for the packers to come while I was there. When I arrived in Florida, I had not heard from him and I called him and he told me I had the wrong dates. I checked my paper work (I had everything in writing) and I did have the right dates and he had the wrong ones. This delayed the move and the owner of the company was very upset that he had made that mistake. There was some water damage to my oak bookshelves as the roof of the truck leaked on the way up to Maine. The driver told me he would file the claim as soon as he returned and when I called 5 days later, the company had no idea that there had been any damage at all. He also got the truck stuck very deeply in my front lawn and a neighbor had to pull him out. It caused a lot of damage to my lawn. The driver also had to pickup a helper which delayed the arrival by another 1/2 day (he had to go 2 hours in the opposite direction to pick up the helper). When they arrived at the Maine location, they had to rent a smaller truck to get down my driveway which cost me extra money as well. I've called a number of times to ask what they are going to do about my damaged book shelves and I kept on getting the run-around and I have finally given up on recovering any compensation for the damage.
Response from D R N Moving Inc
"[removed member name], We are very sorry that you were not happy with our services. Thank you for your review, we appreciate your feedback and will use it to make us better in the future. We strive for 100% customer satisfaction and rely strongly on personal recommendations. There are so many variables on moves (weather/trucks/staff/prior condition of furniture/geographical locations/etc). While we always try our best to ensure that you have a smooth move - unfortunately, some things are out of our control. In response to your comments: we admit that we did make a mistake on your pack/load dates, but this was corrected once you called us. We were able to get you packed and loaded and out (I believe) within 24 hrs of scheduled date. The owner came out himself to help load. There was some extreme weather on the trip up to Maine. There were flash flood warnings as a result of the torrential rains that we drove through. We understand that you did make a claim that a bookshelf had water damage. Our driver had indicated that the shelves were particleboard and that our inventory showed existing damage prior to shipping. As described in our moving documents, particleboard is not covered. Our claim notes show that we spoke to you last on 8/15/13 regarding this and were awaiting a response from you. We closed the claim in October as we had not heard from you. If you disawould like to re-open the claim, please give our office a call at 877-344-MOVE. When the driver arrived at your home in Maine he advised that you that he would need a shuttle (smaller truck) to get down your driveway. Our driver stated that you requested ("begged" is the term he used) him to drive the tractor trailer onto the lawn so that you could avoid the shuttle charge. (We did advise you on your Bill of Lading of the potential cost for a shuttle if needed as required by law). The truck did get stuck and you did have your neighbor pull it out, and we did get the shuttle. Lastly, yes we did hire additional help in your area to assist with the unload. We prefer to use trained movers from companies that are members of the American Movers and Storage Association to help with our unloads when possible. We feel that we are more likely to get honest, dependable and qualified help this way. I am not sure if there were any other movers closer to you that we could have hired. Regardless, this did not cost you any more money (although it did cost us more!) Again, we are sorry that you were unhappy with our services and appreciate your feedback. I do understand your frustrations, but I also know that there was never any bad intention on our part. This is the 1st bad review we have ever had."
Shelly N.
Nov 2013
Moved 3 BR household from Key West to Tampa. They were very willing to do whatever necessary to make things go smoothly. Extremely accommodating and helpful.
Ian W.
Aug 2013
Everything went well. Three men loaded our 2 bedroom home in four hours. Every item arrived in tact. Two men unloaded and took about four hours also.
Barbara B.
Jul 2013
The crew were prompt, friendly, and careful with our belongings. We were very pleased and would absolutely use them again.
Kathy V.
May 2012
They were punctual, professional, and efficient. They also did not hurt any of my furniture.
Paula H.
Mar 2012
Would use them again in a heartbeat!
Licensing
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FAQ
D R N Moving Inc is currently rated 4.9 overall out of 5.
D R N Moving Inc accepts the following forms of payment: CreditCard
Yes, D R N Moving Inc offers free project estimates.
No, D R N Moving Inc does not offer eco-friendly accreditations.
No, D R N Moving Inc does not offer a senior discount.
No, D R N Moving Inc does not offer emergency services.
No, D R N Moving Inc does not offer warranties.