Long's Air Conditioning, Inc

The work was scheduled and done quickly and efficiently. The technician who installed our unit was very friendly and knowledgeable, as was the person in their office who I spoke with a couple of times before the installation. The price for our 3.5 ton Carrier AC unit was very reasonable.

Estimate was for a brand name (Carrier) and significantly cheaper than Home Depot's people. At Long's office, I dealt with kari who was awesome. She gave me a prompt quote. Whe I picked her company, she had it installed the next day. Hector and Tyler arrived promptly (5 minutes early, actually). They were professional about it. answered my questions and finished it in a prompt manner without rushing the job. All in all, quite satisfied.

I have used them for about 20 years. They are always very promt and take care of the issue immediately.

Ecklin Heating and Cooling inc. License No. CAC1813765 4313 Platt Rd Plant City, FL 33565 813-225-1265 [email protected] Family owned business, two sons, Tyler, Logan, Mom Laura and Bill very profession, great price and service, Prompt installation. I would give the 5* out of 5* they carry the Family business name with pride and expertise. Would and will highly recommend this company

They worked for us before so we trusted them to do the work while we were in Michigan. we will see it in November.

It was a total disaster dealing with Long's Air Conditioning. Despite being a return customer from the previous year, therefore their Office had all my contact information. The estimator arrived over 3 hours late, and only after I placed a call 2 hours after the appointment. The appointment was scheduled between 12 noon - 2 p.m. I had to call the Office at 4 p.m. to ask where he was, and was told they couldn't contact me because they didn't have my Phone number...Really??? He arrived after 5 p.m. rushed the estimate asked me NO questions about what type of unit I wanted, (I wanted to get a new more energy efficient 16 SEER) made the estimate for the next to lowest efficiency system Carrier made. Then the Office proceeded to "waste" three days of my time by being unable to provide total financing for the project. After dismissing Long's AIr Conditioning I contacted Miller's Central Air, the next afternoon their estimator showed up 15 minutes after my call, and by 6 p.m. Tuesday night I had a written estimate for two Trane Units one with Heat Pump (17 SEER) the other without (16 SEER) and after my choice I was financed for the entire project within 20 minutes . The unit was installed that Thursday.

Great! Service person was very personable and informative. He answered all my questions.

Could not have responded any faster. Ended up being a minor part that tech had with him. Very pleasant and professional. Have used several times before and will use again.

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My mother introduced me to Longs.  She had a new AC unit installed.  They were professional and reasonable.  My mom was older and they cleaned up all installation areas and even fixed a cabinet so everything was perfect after they were finished. 

I used them to replace a part on an older AC unit that I have at my home.  I find this company to be honest and they seem to be well trained.  I will use them again if the need arises.

Everything went perfect. Anytime we have anything wrong they are more than helpful. They do a great job and their prices are very competitive.

Their service went well. It was our first time using the company. They said there was a very slow leak in the system but nothing that needed immediate attention. My wife primarily dealt with the company. She was very pleased with what they did. They were punctual and scheduling was easy. They were supposed to call before coming out but they did not, however.  The pricing was competitive.

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Mr. Long came to give us an estimate and we immediately liked him.  He was very honest and gave us an estimate and a time when they could come out to install.

They arrived promptly and went to work immediately.  The put boards down so that there would be no damage to the lawn as their equipment went over it which my husband loved!  They did a great job installing the generator and the 250 gallon propane tank.  After the tank and generator were inspected they went right to work to finish.  They even cleaned up the yard!  I was so impressed by what they did. 

I would use them again and recommend them highly.

They are very good to work with.  They are professional in training, they know what they are doing, and in their work.

Arrived when expected.  Courteous and professional.  Company uniforms.  2 workers.

Found no problems except for a loose wire on the overflow cutoff switch, which was fixed.

.Checked and adjusted "stuff" (don't know names).

Took about 45 minutes to perform maintenance.

Good work.  Been using these folks for 7 years now.

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Arrived right on time. Very professional. Answered all questions fully.

Long's came out Thrusday for an estimate. I followed up with them on Friday and informed them that I would like for them to complete the work.  I was told they could get me in on Monday and I proceeded to share with them that I had no air.  From this point on, they went above and beyond and was able to get me schdeuled for Friday.  I have been very satifisfied since.