Bob & Jerry's Roofing

Best service from beginning to end. From the outstanding communication from their office staff to the two team of roofers that did the jobs on both homes. I was completely satisfied and very happy with the results. They methodically picked up all the debris, and allowed me to inspect each roof before they left. I’m a picky person but this company knows what their doing, and not once did I feel any less than completely satisfied. If you want quality and professional service this is the company you want to call. Thank you.

They replaced my roof, but after a year the roof starts leaking, I called them they fixed it, but the roof is still leaking, they already came out 3 times to fixed it but still up to now, my roof still have leaks. UPDATE: The owner Bob came out to look at my roof, and admitted there were things that he looked at up there, and did not like. He fixed the problem. Since then there's been a lot of rain ,and no leaks. Highly recommend these guys.

Although I could not be present (they worked around the 4th of July holiday), they did a great job and cleaned up the property. Jake and his helper came back the next month to install a bathroom exhaust fan roof cap. This was part of the original quote and the handled it with no problem. After that, they went around the property again with magnets to pick up any stray nails. Both guys were friendly and professional. The roof looks great!

Rob and Jonathan initially came to the house for the inspection and to give me an estimate. They were extremely professional and helpful. They took time to answer all my questions and provided a fair estimate on architectural shingles. Because of the hurricane they were very busy but still made me feel like my home was important to them. I chose them for the work because they are a local company with full time employees that do not contract out the work. The job was done in December after I got my insurance issues resolved and they had an opening in their schedule. A crew of four men came out to the house. They arrived on time and were very respectful of my property and landscaping. The job took a little longer than they thought so they had to come back the next morning to finish. They cleaned up my entire yard as if they were never here, except for the new roof. Have only found three nails so far. That’s pretty amazing. I had a few follow up questions and they responded very quickly to address my concerns. I recommend them VERY highly. You won’t be disappointed.

Quote was given just before Hurricane Irma. Work was done a few weeks later. They called to tell what day they would arrive and showed up promptly. Crew claimed they were finished at end of the day but when we sent photo showing the flashing was not properly done. They returned and immediately fixed the problem. Excellent to work with. Provided a 5 year warranty.

Easy to work with. Punctual and professional. Easy to work with. Reasonable and punctual. Very professional.

Showed up when scheduled and re-roof completed in 2 days. Very nice job and no issues so far. Office has filed paperwork with GAF for extended warranty, still waiting to receive warranty from GAF after 1 1/2 weeks.

Everything went smoothly. From quote to finished product. They even did surprisingly well picking up all of the debris. I was surprised because it seems like an impossible task to me. They're very eager to please and were quick to respond and take care of anything we had concerns over. They didn't stop until we were completely 100% satisfied. I will definitely refer to these guys for all roofing needs.

They sent out a person to examine the area, took photos, and said he would present an estimate, which he did. Then we set up a date for the repairs to be done. The worker arrived on time, and began by taking off all the bad and damaged roofing materials. He had to repair all the way up to the peak, which was not done by someone else with the first repair. He removed the turbine vent that has been installed improperly, replaced it with a flat-line vent, and replaced some metal flashing that was not sealed down. He continued to work on the roof until it was all done correctly. Even when it was almost dark, he wanted to finish it in one day. He cleaned everything up in the yard and did a very fine job. The bill was sent to us a few days later, exactly what was estimated. We used the Angie's List coupon which helped save a few more dollars. They were very professional, caring and considerate of our time and our home. I would definitely recommend this company.

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  Very good experience

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had to go up into attic but did not bring own flashlight
Did not find obvious source of leak

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We had noticed a watermark in our bathroom ceiling, which continued to get worse. I kept putting off calling a roofer, as I was worried about the expense, having spent a lot of money on car repairs & vet bills recently.  So, I searched on Angie's list and read a lot of the reviews on different roofers & decided to get an estimate from Bob & Jerry's Roofing, Inc.. I'm so glad I did, as I couldn't have made a better choice of a roofer to call!!

I left a message on Angie's list on Friday night, November, 7th to verify that they did provide free estimates. I received a reply Monday morning that they did provide free estimates & could send Rob out the next day at 3:30. And if I could please call & confirm or if that wasn't a good time they would work with me to find a time that was better for both of us. Tuesday at 3:30 was great, so I called & spoke with Denise, who was very courteous, professional and a pleasure to speak with on Monday. You can often tell a lot by a company by your first contact with the office personnel, so I already felt like I had made a great choice. 

Rob arrived Tuesday, right on time, in fact a little bit early. He was very professional, courteous & pleasant. He came in & looked at the bathroom ceiling & measured the distance to the exterior walls. Then went outside to get his ladder & inspect the roof. He came back in to give me an estimate & I said, "don't tell me", expecting this huge bill. He then told me "It's already done".  I said "You're kidding"!  Rob told me "No, it's already done".  Of course my next question was, "How much do I owe you?", thinking it would be somewhere @$50 to $100. Rob replied nothing, there was no charge. I could not believe it! Words cannot express my feelings of relief, happiness and total amazement!  Please keep reading for more details...  

Of course, I asked Rob if it was a leak around to drain pipe like we thought, but it turned out that wasn't the problem. Rob said he found  some rusted nails coming out of some shingles, which left holes for the water to seep in. We needed some tar under those shingles & new nails put in. I'm not sure of all the details, since I'm not a roofing expert!

Rob had all of the necessary supplies with him, so he was able to make the repairs immediately. Since he was able to do the work that day & in a short period of time, he said that he didn't feel right charging me for such a simple repair. No matter how you look at it I consider it an "act of kindness", especially since I've been out of work for 10 months.

Rob did mention that he thought the repairs he made would solve the problem, but if they didn't or if there were any additional issues to please call him. Of course, I know that for any additional more extensive work there will be a charge. I wish I had called Bob & Jerry's Roofing sooner, as the ceiling repairs will be a lot more expensive, due to my delay in getting the roof fixed. In fact, Rob even provided me a referral for someone who did small drywall repairs.

I was so happy & ecstatic about the service I received that I called their office & spoke to Denise to thank them for the excellent service. Rob Dunning & "Bob & Jerry's Roofing, Inc." certainly made my day, if not my week! 
 
I have found a roofing company that I can trust and highly recommend to friends, family and neighbors. Bob & Jerry's Roofing has earned my business for life!  

Rob, the estimator, was very courteous and professional. They were actually the highest bidder, but I liked the options available. And it was less than I thought it would be, considering the size and price of my father's re-roof 5 years ago. They were up front and told me that due to their workload it would be Oct before they could do my roof. At no charge, they came out the weekend after I accepted their proposal and put on a temp patch for a small leak I had. Then they surprised me with a call on Sep 25th to start. If I wanted to complain, I guess that would be it. I wanted to be here and I had to take off from work at short notice. They started that day. At about 2 pm the next day, I noticed I hadn't heard any hammering in a while. I went out and they were finished and gone. They did such a nice job cleaning up, the only way I could tell they had been there was I had a new roof. The crew were very polite and professional, although I thought I was gonna get mugged when I came walking in with a case of beer at the end of the day. (No, they didn't partake. The beer was for friends I was having over for a ball game that night) Hopefully I won't need a roofer for a long time. But if I do, I will remember them. And I definitely recommend them to others. Saying that, I know that only time will tell if I change my mind. A few storms and/or a hurricane might make me reconsider.

The gentleman who came for the estimate was very cordial and knowledgeable.  Had a nice experience with him.  Did not see the roofers, as we were not at home when the repair was made.  We couldn't climb up to see it anyway, so that's fine, we knew they were coming.  Scheduling and office personnel were great also.   We would recommend this company for roof repair.

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It went great. They did a great job. We haven't had any more problems.