AMC Roofing, LLC.

"Amc roofing completed a condominium association complex project in 2018. Very successfully in 1/2 the time allotted and very few minor complaints. Ms [Member Name Removed] bought one of the units a few months ago. A water leak was reported to the management company which in turn we were notified of the issue. Amc responded to this issue within 24 hours of being notified and inspected the area. We were met with hostility from the 1st moment meeting with the tenant. Amc continued up on the roof despite the hostle tenant. We were harassed the entire time onsite. Once we repaired what we calculated to be the issue, two deputies from scpd showed up at our office claiming ms [Member Name Removed] alleged that Amc was the aggressor. Once they investigated the complaint , they determined that Amc did no wrong doing and terninated the case. We were then notified the leak continued and Amc responded within a few days with an escort/witness to protect us from any wrongful allegations. We found that someone else had been in the roof and did some inadaquate repairs. Amc proceeded to remove the tarp and repaired the area. Again we were greeted with two sc deputies with a trespassing allegation. Once they were informed that the roof is association owned and Amc had every right to be anywhere in the roof, they again dropped the complaint and allowed us to leave. Since the beginning , amc has had to defend our great name and reputation on every social media and state licensing site from these false accusations of us being aggressive towards the tenant. Amc has fulfilled every obligation under our warranty and beyond. Ms [Member Name Removed] is spreading false accusations and untruths simply because we didn’t bow to her ridiculous demands that first meeting."

"There was an issues reported around the chimney shortly after Amc had completed this roof. We resealed the chimney area and checked back with the owner after a few hard rains and were informed the area was dry and taken care of. Since then the home was sold to the complaintant. We were notified later that there appeared to be a leak around the same area of the chimney. Amc responded to the home within 48 hours of being notified. Lack of communication on our part by failing to contact the owner. Because we knew which area on the roof needed to he inspected, the crew failed to contact the owner and proceeded to the home and re-sealed the counter flashing around the chimney flashing. I personal re-visited the home to inspect the area to make sure it was taken care of, I found that the struck block chimney had gaps in the mortar joints (very common in older homes) and informed the owner of my findings. The owner was upset because no one contacted them to announce my re-visit. I apologized to him about the lack of communication but it was not enough and he proceed to file complaint an at least 3 different websites and maybe more that we have not discovered yet. Again, our fault for not communicating better but amc went out of our way to make sure the roof was watertight and offered to re-seal the block joints in the chimney and it was refused by the owner."