Thomas M. Flynn Plumbing
About us
Additional contact name - Wendy Flynn.
Business highlights
Services we offer
Water heaters, complete re-pipes and bath & kitchen remodeling. Electronic pipe and leak detection., garbage disposals, sewer and drain cleaning
Amenities
Emergency Services
Yes
Free Estimates
Yes
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Due to uneven tiles our flange cracked down the side, crackling our toilet and creating a bathroom mess no Holiday host wants to contend with. We called five plumbers on Angies List, Mr. Flynn (a master plumber) was the first to respond. He gave us an estimate over the phone as we pulled the toilet, knew exactly what was wrong, and were able to text him pictures of the flange. I received a quote of almost twice his quote ($249 and $315) from other plumbers.
Mr. Flynn arrived prompt at 7 a.m. this morning per our scheduled visit. He went above and beyond our expectations. This is a man that truly takes pride in craftsmanship and customer service. He removed the old Flange in a matter of minutes, without damaging the rest of the piping saving us from that repair cost. After installing the new flange, he then volunteered to help my husband place our new toilet and showed him some tips and tricks to placing the wax ring on the flange and the bowl on the ring. He even caulked the toilet down for us.
His expertise work ethic, and personality combined really made the transaction seamless. I couldn't recommend a better plumber. I won't even consider calling another one in the future.
Although I know that continued lowering hot water temperatures are a sign of a deteriorating hot water heater, I stupidly ignored the symptoms of our old heater until I noticed water emerging out of the top.
First, I turned off the water and then I called the plumber recommended by our community's Buyer?s Group and encountered a recording. After waiting a half hour, I became impatient (one of my many faults) and called a plumber recommended on Angie?s List (Thomas Flynn). The commenters on the list all spoke very highly of him and noted only one issue: he was expensive. On the theory that you get what you pay for, I called him; he answered on the third ring and said he would be here in 30 minutes. I was thrilled, but then had second thoughts. Could he be such a great plumber if he was not busy enough to come immediately? Still, he told me to be sure to call the gate, which indicated to me that he had been in our community before, and he arrived exactly 28 minutes after I hung up the phone.
He immediately recommended a Rheem, but I told him I already had done my research (another story for another time), and that I wanted a specific Rheem, the Performance Platinum 40 Gallon 12-year guarantee heater with LCD display. According to the Home Depot website, this heater was in stock at a nearby Home Depot for $458. I also asked him to replace the current plastic shut-off valve with a brass one. He called the store from our garage giving the model number I supplied, and was assured that it indeed was in stock.
When he returned with the heater, though, he said this model had been updated and the newer edition was $506. Seemed plausible to me, so I didn?t object. (I haven?t yet checked Home Depot to see if the cost increase is actually correct.)
Here is a summary of the itemized bill he presented. One Rheem water heater $506; miscellaneous materials $40 (I probably should have asked for a more specific breakdown because obviously the miscellaneous parts would not have serendipitously come to exactly $40, but the parts could have cost a little more as well as a little less than $40, so I let this go); $48 for a permit; $46 for dump fees; and $440 for four hours of labor. Total including $38.47 for tax came to $1,118.42, more than merely a bit higher than what I had anticipated. He was on site from 9:30 to 1 p.m. (except for a trip to Home Depot to get the heater), which is only three hours in billable time, but he said it would take another half-hour to take the old heater to the ?dump.?
He also emailed me at 5:53 p.m. with what he said is a county ordinance required ?Permit to Perform Work,? which he told me to print and place on the heater. He said he would call the inspector and ask him to come to our house at a time convenient to us, which is Monday morning, June29. The inspector arrived, looked at the heater from top to bottom for all of, oh, probably 10 seconds and signed the form.
Tom seems to be very knowledgeable in the Plumbing field. I plan on using him again in the near future to install a Whirlpool water softner and wholehouse filteration system. If you want you plumbing done right, I recommend you call Thomas Flynn Plumbing...
We had a need for a few other follow up calls on other things and he came out the day I called him to take care of us.
He was a joy to work with, very professional, on time, quoted each piece accurately and had no mistakes....we will use him for all our plumbing needs! it is such a relief to know there is someone reliable you can count on even if he did play football for USC (we are hard core Notre Dame fans!) We would recommend him in a minute and suggest you look no further if Tom is available.
Licensing
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