Despite knowing the time frame, Ryan showed up to bid and indicated that he was unsure whether he had time availability, but that he would check and would only submit a bid if he were available. Five days later, I received a bid, but no mention of time availability. Over the course of the following week, I sent four emails and made multiple phone calls (including leaving a message) which went unresponded to. I indicated I was willing to proceed as quoted, but needed to confirm his availability to do the work. After nearly a week, I received a short email saying that they were too busy and couldn't do the job. The end result is that I will now need to reopen the bidding process and bring in new contractors and the renovation work will need to be performed while the condo is occupied. It is perfectly fine for a contractor to decline a job if time is not available. However, it is not ok for the contractor not to respond to emails or phone calls, or to waste a customer's time (and their own) on bidding a project they do not intend to be available to perform. I would highly recommend those looking for a contractor look elsewhere.
Description of Work: We were in the process of purchasing a condo which needed renovations. We had limited access during inspection period to have contractor bids for a remodel, and a very specific window for when the work would be able to be performed. We decided to obtain 3 contractor bids for the work, and in scheduling these we were very clear that we were only interested in a bid if the contractor was available to do the work in the time frame specified. Work included complete paint, installing crown and new baseboards throughout, replacing toilets, replacing bathroom vanities, and installing hardwood floors in two bedrooms.
Rating Category
Rating out of 5
professionalism
1.0
responsiveness
1.0
punctuality
1.0
Guy F.
10/2014
5.0
remodeling
+ -1 more
Installation was perfect and completed in a timely manner. We have used Ryan and his crew for many projects and he always does an excellent job.
Description of Work: Installed a dimmer switch in the kitchen, bakers rack in our kitchen cabinet, installed a bathroom cabinet and installed LED rope lighting in our living room tray ceiling
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
4.0
Yes, I recommend this pro
$200
Eugene J.
09/2014
1.0
remodeling
+ -1 more
I am not sure what happened but I never received a quote or any contact after our meeting. I found another contractor for the job.
Description of Work: Ryan arrived for the appointment to review the remodel project as scheduled. He appeared to be very knowledgeable and interested in the project. Ryan said he would submit an estimate by Monday the next week.
Rating Category
Rating out of 5
responsiveness
1.0
Philip W.
07/2014
5.0
remodeling
+ -1 more
unknown
Description of Work: new kitchen cabinets, granite counter top, backsplash, sink & new cabinets in laundry room. Great workmanship.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0
Yes, I recommend this pro
$10,000
soren S.
06/2014
5.0
remodeling
+ -1 more
It was phenomenal. They did an unbelievable job.
Description of Work: Link Construction did a remodel.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$15,000
Sal F.
04/2014
5.0
remodeling
+ -1 more
Perfect! Crew was clean, fast, respectful of property and professional. Work was SUPERB. Attention to detail, spectacular. Ryan Link and crew are simply the best. Will use Link for all my carpentry and home improvement projects in the future.
Description of Work: Installed crown molding throughout the house.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,600
soren S.
09/2013
5.0
remodeling
+ -1 more
FANTASTIC, RYAN IS A TRUE PROFFESIONAL, ALWAYS ON TOP OF EVERYTHING AND HAS GREAT SUBS WORKING WITH HIM
Description of Work: ADDED ROOM IN OUR GARAGE, INSIDE WORK AFTER INITIAL CONSTRUCTION, ADDED CABINETS, PAINTED
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$18,000
Mary B.
07/2012
5.0
remodeling
+ -1 more
Link Construction was beyond fantastic to deal with. On time and prepared and offered excellent suggestions to the many projects we were doing. His work is perfection. The crown moulding work he did throughout our entire home was stellar and flawless. He cleaned up and left the house as pristine as when he arrived. Ryan has since then done many other projects for us from building a room to do several smaller jobs. Each time he impresses us more and more. I have told several friends and neighbors about ryan link and his company. I have to say we have built 4homes and remodeled a 5th home and NEVER have I had an experience as positive as with Ryan. Usually it's a headache as you all know. I HIGHLY recommend LINK CONSTRUCTION. You will kick yourself later if you don't use link construction. QUALITY WORK AT A GREAT PRICE WITH GREAT CUSTOMER SERVICE :). LOVE LINK CONSTRUCTION . Now a days how many companies can you say that about?
Description of Work: Link Construction did the crown moulding throughout our home , built a room, installed several electrical upgrades and fixtures, tile work, bathroom lighting renovations and mirror work, closets, and several other small construction projects
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$10,000
Bonnie M.
08/2011
5.0
remodeling
+ -1 more
Ryan does just about everything. What he doesn't do by himself, he has great subcontractors do. He is kind and a nice guy. He costs more than some, but I don't mind paying a little extra because of the work he does.
Description of Work: He is doing remodeling in our entire home.
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Service Categories
General Remodeling
FAQ
Link Construction is currently rated 4.8 overall out of 5.
Monday: 8:00 AM - 5:00 PM
Tuesday: 8:00 AM - 5:00 PM
Wednesday: 8:00 AM - 5:00 PM
Thursday: 8:00 AM - 5:00 PM
Friday: 8:00 AM - 5:00 PM
Link Construction accepts the following forms of payment: Check
Yes, Link Construction offers free project estimates.
No, Link Construction does not offer eco-friendly accreditations.
No, Link Construction does not offer a senior discount.
No, Link Construction does not offer emergency services.
No, Link Construction does not offer warranties.
Link Construction offers the following services: Remodeling - General, Interior Trim, Crown Molding, Kitchen/Bath Remodel, Window & Door Installation, Renovations