Costco Wholesale

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I made an appt. and went in at the appointed time.  They checked me in and told me that it might take about an hour to complete the job.  They called my cell phone (I shopped in the store while waiting) to let me know my car was ready.  It took only 40 minutes.  The gentlemen that I interacted with were friendly and helpful.  I would use them again if we ever need tire service. 

We also shop at Costco and are thrilled with the products that we purchase there.  We gave up a Sam's Club membership for a location within a mile of our house and now drive about 3 miles to Costco because of the better selection, cleanliness of the store and quality of food products that they sell.  I do miss some of the items that we were able to purchase at Sam's but cannot get at Costco, but not enough to go back.

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Good prices with somewhat limited selection. Checkout lines can get long at times.

On a one to ten, it was a 9, it was good.

I brought my vehicle in at a assigned appointment time. The technician verified my tire size and the inventory of the requested Michelin tires. The tires were not in stock and had to be ordered; however Costco had them in-stock in a week. The tires were completely installed within a hour. The technician was very professional and efficient. He covered the warranty and proper procedures for tire maintenance. Costco also accented a $70 Michelin Tire coupon, which made these tires cheaper than any I could find in the market place. I was very pleased with the transaction and would go to Costco for my next new tires.

Appointment was made after the tires arrived, the tires were installed with new valve stems and all were balanced work was done in a professional manner.

They were great! It was the last day of the tire sale, and we needed tires. Unfortunately our car uses a size that is not normally in stock (and quot;sportsand quot; model), but they ordered in the tires and honored the sale price for us. The service and quality is great. I trust that the tires they have are always high quality. We will always get our tires there from now on!

The price is great and they do everything you want. I have never had a problem with them.

Well I got an underwater Olympus camera from Costco in May of 2009. I remember it was May because I bought it just before my birthday at the end of May. Anyway when we were on vacation in April of 2010 the camera suddenly stopped working. So when I got back I went into Costco and asked them to reprint my reciept for me since I knew it was less than a year old and thought it would be covered under the Olympus warranty. They found my May '09 recipt and printed it for me but the lady also asked if I had ever used the Costco Consierge service and handed me a pamphlet and said any electronics purchased at Costco have an additional year, so 2 years total under warranty and just to call them directly. Ok, so I went home and called, then the Costco people but me on hold, called Olympus and then came back to me and said I was all set. They gave me a Costco case # and a Olympus case # and said Olympus was sending me a box and directions of where to ship my broken camera. Ok so I filled out the paperwork emailed to me and mailed it off with my Costo printed reciept just before the one year anniversary. Then a few weeks later I got a letter from Olympus saying I was outside of my warranty period and they could fix if for $100 or I could purchase another one. Well I only paid $150 for it new so that wasn't going to happen and I knew I was within the year. So I put the letter aside to call them back and follow up later. Of couse I hadn't gotten around to that and then I was at work when the Costco Consierge service called to follow-up and see how everything was. So I explained the situation and again they asked if I had time to hold, I said yes and about 15 minutes later they came back to me and said everything was all taken care of and that my replacement camera was on the way. It turns our they just couldn't find the original purchase date on my reciept. It was that simple but If it wasn't for thier follow up I probably never would have called back even though i meant to. I was so happy just to have it taken care of for me and on it's way. Thank you Costco! I was already a big Costco fan but since this I have told several people this story and just bought another nicer camera from Costco knowing I have an extra year of warranty and an advocate to go to if I need repair help!!

Costco periodically runs promotions with instant rebates off certain brands of tires. They typically get very crowded and the wait times are excessive. The overall quality of the work performed and materials used is good.