I'm so disappointed in this store. My mother is a senior and just lives on her social security. She had been saving for an accent cabinet for a while and was so excited when she picked one out at this store. It arrived damaged and the delivery guy told her whatever he could so he wouldn't put it back on the truck. He told her they would fix everything and if she wasn't happy they would still refund her. My mother has had this cabinet just sitting in her dining room for over a month unusable and damaged and Cedric the manager wouldn't even see her when we came to the store to request a refund. It's horrible how they treat our senior citizens just to make a buck, please shop anywhere but here.
Description of Work: Purchased cabinet
Rating Category
Rating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0
$1,200
ROBERT B.
02/2010
5.0
furniture sales
+ -1 more
I was pleased with how the sales staff was friendly but not intrusive. The salesman who first greeted us allowed us to look around the store without "hovering" over us. When we had selected the furniture we were interested in purchasing, we sought him out but he was busy with another customer. He caught the attention of another sales representative and that gentleman answered our questions and wrote up the sales agreement. We had the furniture delivered by the store and although I was not the one home to receive them, my wife indicated that the delivery process went smoothly.
Description of Work: We purchased a new love seat and sofa from the Ashley Furniture Homestore in Altamonte Springs, Florida
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
JULIE C.
03/2006
4.0
furniture repair
+ -1 more
THE SERVICE IS GOOD. THEY WERE TIMELY. THEY WERE BETTER THAN AVERAGE. I WOULD USE THEM AGAIN. THEY WERE GOOD. THEY WERE ACTUALLY RIGHT ON TIME. WE DIDN'T KNOW WHAT THEY WERE GOING TO DO, AND THEY ACTUALLY ARRANGED FOR SOMEONE TO COME OUT. THEY TOOK CARE OF IT.
Description of Work: THEY HAD TO REFINISH A DRESSER AND A CHAIR.
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Furniture - Sales,
Furniture Refinishing and Repair
FAQ
ASHLEY FURNITURE HOME STORE is currently rated 3.3 overall out of 5.
No, ASHLEY FURNITURE HOME STORE does not offer free project estimates.
No, ASHLEY FURNITURE HOME STORE does not offer eco-friendly accreditations.
No, ASHLEY FURNITURE HOME STORE does not offer a senior discount.
No, ASHLEY FURNITURE HOME STORE does not offer emergency services.
No, ASHLEY FURNITURE HOME STORE does not offer warranties.