All-American Exteriors

My wife and I live in Miami, Florida. As Hurricane Andrew survivors, we are not strangers to a quality window installation, as we have top of the line PGT storm windows installed in our own home. We own a second home in Oviedo, Florida, that is now occupied by our son and his girlfriend. Last year, after much research, I chose All American Exteriors as the contractor to install the very best windows in that home. I already knew which product I wanted, as was well informed about the process. I was not disappointed. I am taking the time to write this review because they deserve the very best rating. They did a great job, and the end result is perfect. Later on last year, we had a fitment issue with one of the windows, and it needed to be adjusted. I called Greg, (the owner), and he personally came over to the house, met my wife, and took care of it. (perfectly) This was all after the fact, and after he had been paid. Communication with your contractor is a very big deal, and in the end, if you have a top quality installation along with a top quality product, the result is priceless.

We looked into other places to have our windows replaced. The price provided by other companies was extremely high. We finally google and found Gregg and noticed that his reviews were amazing. We call him and he came in right on time. He gave us the quote for the windows which was way less than any other place we had previously contacted. We saved our money and time flew, before we know it a year passed. We called Gregg and he was willing to work with us and left the same pricing he previously quoted. During his sales pitch he mention that the money we spend in the windows will be paid back by the money we'll be saving over time in electricity. Boy! was he right!!! I love the service he provided, the price was amazing, his punctuality was out of this world =} I can use a thousand exclamation points and still will not explain how great full I feel for the service and the product provided. Thanks Gregg!!!!!!

Our experience with All American Exteriors was so good that we had them out three times! Greg Wooten is a wonderful and honest man. My husband did his research on the type of windows we wanted which were PGT. He went online to see where we could find PGT windows and that search led us to Greg Wooten at All American Exteriors. Our first purchase was to replace all the bedroom windows in our home as we had builder-grade windows and they were awful. Once we had them installed, we decided to replace all the windows in our home. We loved the windows that much! Later, we decided that we wanted to replace the sliding glass doors. We just completed that project today. The installers are great. The windows are great. Greg is very responsive if you have any questions or concerns. Honestly, if you need windows replaced, you don't need to look any further. If we came back 3 times, this company is doing something right. HIGHLY RECOMMEND!

As good as it gets. Greg was responsive, friendly, and knowledgeable. He checked off all boxes for service, quality, and price. Would rehire him in a heartbeat.

The owner came to the house and arrange the schedule of the installation and show me actual sample windows on his car. He gave me a contract that is not that legible, I paid the half down payment and he went on a vacation and informed that the windows went to his ware house the week he game back. I called his and requesting to start the work asap and his workers came over, the installer were a father and son, the father is not professional in talking to his son in front of me and it happened twice. They did a terrible job, 3 out of 6 are difficult to open. After the installation, I called back and talked to Greg inform him that I can't open the windows. He came over and saw for himself and also had a hard time to open it, he contacted the workers to come over on a Thursday after I wrote the final check. I asked for a receipt but he just wrote it at the back of the warranty card. Greg contacted the owner because the windows are not working properly. Friday of last week a man by the name Clayton a worker of the company that makes the windows came over and there's another man came over which he said that it's an expert. They are still fixing the windows until now.

Great company. Owner Greg Wooten is honest and upfront . He was on time for our estimate appointment and explained windows, install, and the entire process. He has a very experienced install crew who did a great job. He showed up to check on everything and make sure we were satisfied before final payment. Excellent company.

Worked with Greg the owner he was very easy to work with and very knowledgeable about his products. Windows came in on time and installers were on time and did an awesome job. Would highly recommend!

We did our research before going with All American Exteriors. Greg is the owner and he comes out to your house to measure. He is very knowledgeable, trustworthy and friendly. We only wanted PGT windows. My husband did a lot of research on windows and he would not sway from this particular window manufacturer. He was right! We had the windows installed and they are just beautiful. Those rooms are so quiet now too! What a huge difference changing out the windows has made. They are beautiful inside and outside the house. The installers were great, did not even stop to take a lunch break and very meticulous about everything. Clean up was also great. We highly recommend this company We are so happy with this purchase that now we want to replace 2 slide doors with AAE. We are getting quotes for those now. Again, we highly, HIGHLY, recommend giving Greg a call!

All-American Exteriors is AMAZING! They are truly the best we have seen in a long time. The overall installation experience of our new windows and doors with All-American Exteriors was seamless, well-organized, efficient and professional. The owner, Greg is awesome! He listened to our needs and provided the best and most cost-effective and energy efficient solution which met our needs. He was present throughout the entire installation process, responsive and guided us step-by-step on what was going to take place. There were no surprises. The quality of the craftsmanship of materials provided, the professional and extremely knowledgeable team and the quality of service provided exceeded our expectations. We are extremely happy, pleased and satisfied with the outcome of our new windows and doors. Simply put, we LOVE our new windows and doors. Thank you, All-American Exteriors for such a great job!

It couldn't have gone better. The price was reasonable and the quality is excellent. The owner is involved in each step of the process and takes a lot of pride in his work and reputation. He is also a really good guy and I now consider him a friend. I Love my new windows. What a difference! One of the best investments I ever made. Hire this company. You won't be sorry.

Greg, owner of All-American, came out to our house to measure the windows. He was very professional and answered all of our questions. The windows were ordered for us, and when the crew came out to install them, they were skilled, personable, and efficient. Very important to me, they cleaned up after themselves. As they were finishing up and caulking the windows both inside and out, Greg came out to check on the job and give us our warranty papers. I would definitely recommend All-American.

It was very good; excellent. They had good follow up. The owner came out during the installation to make sure everything was going well.

Greg and his team did an amazing job. They were helpful selecting the right product for our house, and went above and beyond during installation ensuring a good fit (we had a couple of tricky openings. I wouldn't hesitate to recommend them to anyone needing windows and/or sliding glass doors.

The experience with All-American Exteriors from the start was exceptional.  The owner was the person who came out and gave me a bid on the work.  After getting bids for two other companies I found that his price was quite a bit lower.  He did not upsell me  stuff I did not need or do any intimidation tactics.  When I called to ask questions, he was quick to call me back and answer my questions.  When the work was being done, the owner came out and made sure that any issues I may have were answered or corrected.  All employees were very nice and professional.  The only issues I had during this experience were: 1.  The windows took over a month to get in since I was ordering special type of windows so you may want to plan ahead if you are special ordering.  2.  There was minor damages: a crack in wall where I needed to apply caulk and paint and a bracket was broken when removing my blinds. I only put this in the review to give all details.  However, overall I am very pleased and would contact them again if and when I need more work.  In fact I already recommended them to my neighbors who came over to see the craftmenship and how I liked the company.  I would recommend them everytime.

Excellent experience so far! I called around to receive estimates on replacing the last 4 original windows in my house: 2 bathroom windows, living room window and kitchen window. The owner, Greg, came by to measure the windows and to give me the estimate. The estimate was given at the end of that visit. Of the estimates I received, I went with Greg's. Although his was not the cheapest, he stands by his business and I believed his work was to be the most honest. Greg's crew came by on 6/23/2016 and installed the double paned, low-e, vinyl windows. The windows look amazing. They are definitely an upgrade from the single paned, aluminum windows. Notable points: First, I appreciated how crew member George was very focused on installing the windows correctly in my house as to avoid having leaks because that is what happened to me with another window I replaced in the past. Secondly, George assured me by saying he installs windows in customers' homes as if it was his own home. Next, I appreciated that Greg came by at the end of the install to personally examine the work. I identified a small tear in the screen to one of the windows. Greg said it was an easy fix. He replaced it just today. Lastly, the windows are covered by warranty that is transferrable. I would really recommend this quality company to anyone looking to beat the summer heat and increase their home value. Thank you!

They did an excellent job! Very professional and answered all my questions! Would definitely recommend to anyone looking to install windows.

Greg and his team did a great job on replacing my windows. He listened to my concerns and quoted me on the most appropriate window for my needs. We were replacing 3 original windows in my 1971 house, two of which were in the nursery. Greg recommended horizontal sliding windows instead of the original vertical sliding style due to the ease of escape in case of fire. He kept me well informed of the order the entire way through, and scheduled me for installation in the same week that the custom order was delivered. His team of two very experienced installers were finished with my 3 windows in an hour. They double-checked their work, cleaned up after themselves, and were extremely professional. Greg then stopped by shortly after to inspect the work. The windows are a great upgrade so far -- the improved environmental and sound insulation will definitely help my baby sleep better.

I got bids from 2 providers. All American Exteriors Inc. was significantly lower cost and had 5 star rating on google. The other company also had good reviews and is much larger. I decided to try the lower cost provider and I was thrilled with outcome, service, professionalism and quality. The owner-Greg Wooten worked with me personally explained in detail, the options and relative benefits of different choices. I paid 50% down and was told the date range to expect delivery and installation. The installers who are licensed contractors in Florida and work for All American Exteriors showed up as promised and their workmanship was outstanding. They cleaned up to pristine conditions when work was completed and were a pleasure to work with. Very professional, courteous and proficient. They also provided all materials I needed to apply for energy saving rebate from my Electric Company. I would definitely recommend this Company to anyone needing windows and doors in the Orlando, Florida area.

The owner, Greg, was very hands on.  He came to the house and sat with us to show what window styles were available.  He then measured the windows and gave us an estimate on the spot.  He then had his installer come out to see what work was to be completed and they too measured the windows to be replaced.  The communication was great with All American and when they gave us the time of installation they even showed a little early so we didn't feel trapped at the house all day.
During the installation I had a few questions about other projects I was thinking of having done and the installers were very informative and knowledgeable.
Greg even went out of his way to stop by to assist with rebate papers I needed for the local utility.  It was a pleasure doing business with All American and I look forward to using them in the future.

We have needed new windows for some time. We called All American Exteriors to give us a quote for our project. Greg arrived promptly for our 10 am appointment. He began by introducing himself and the company. He presented us several products and choices that he felt would best fit our needs. He presented us a copy of their license and insurance certificates which was important to us. We were impressed and comfortable with his presentation products and pricing so we placed our order with him; He took preliminary measurements and explained his installers would be in touch with us to come out and do precise measurements. The installers came out the next afternoon and did their measuring. They said it would take 3-4 weeks for the windows to arrive. True to everyone's word, the windows arrived in four weeks and were installed on March 2. The gentlemen who installed them were very polite and efficient. They work well as a team and installed all the windows in 4 hours! Greg came by to check on the installation and make sure there were no problems. They cleaned up all the trash and left the work area in perfect condition. They also hauled away the old windows to be recycled.  Greg also told us to contact Duke Energy because we will be eligible for a rebate on our electric bill. The windows are fabulous and make a 100 percent difference in the look of the house. I'm sure they will be much more energy efficient that the old windows! BRAVO FOR A JOB WELL DONE. We are 100 percent satisfied and would not hesitate to work with All American Exteriors in the future!

The owner of the company, Greg Wooten, is the main contact and he is the one who will come out to your home. Greg was courteous, punctual and knowledgeable. He always returned calls in a timely manner, and was very conscientious of making sure we were getting what we expected. His installers were just as courteous, punctual and knowledgeable. We were very comfortable with them being in our home and appreciated that they cleaned up after themselves everyday. They worked around our schedule through the holidays , and were quick to remedy any problems that may have come up.

From the moment Greg Wooten, the owner, arrived at my home, I knew I was in good capable hands.  Of all the estimates I received he was the only one that tested for lead paint, as required by the EPA for older homes and the only one that told me of the tempered glass building code requirement for the window overlooking my pool.  All in all Greg is a very pleasant, knowledgeable, professional contractor....No high pressure, just a great honest price. Which I can and will  say was more than three thousand dollars less than another contractor for the exact same job.  Greg told me about an incentive program through Duke Energy where I could receive an energy credit for installing energy efficient windows.  He offered some great advise on replacing a huge picture window in my living room.  We walked outside and looked at what some of my neighbors had done with their picture windows to eliminate just one huge piece of glass, none of which I was crazy about, so Greg suggested a three light slider, which I decided to use (by the way, it is more than fabulous and adds so much to the over all look of the front of the house) The windows arrived on the exact date promised.  The installers arrived on the date and the exact time they said thy would be here.  The installers, Mr. Donovan and Bob were exceptional.  Being an old woman I explained to them that I was physically unable to move my heavy furniture away from the windows and had no idea how to take down the blinds.  Mr. Donovan said 'just move your breakables and we will take care of the rest for you".    And they did exactly that.  So much so that one blind had to be completely rehung to work with the new windows and another was originally hung incorrectly and he even took care of that for me.  Can't sing enough praises for the install team.  They were fast, efficient, very pleasant and cleaned up behind themselves, they even rehung my drapes.  I was shown how the windows  function, how to drop them back to clean and how to take out the screens, etc....Greg arrived on install day and filled out all the forms for Duke Energy so that I could utilize their incentive program for installing energy efficient windows. I am more than pleased with my new windows and every aspect of the process.  Two neighbors have already stopped to say how great my new picture window looks.  At my age, I hope I don't have to replace my windows again, but if I do, I will absolutely, without a moments hesitation, use All American Exteriors again.

Everything went great from start to finish.  The installers Lynn and Bob were right on time. They arrived at 8:30am and were gone by 12:00pm. I would definitely recommend All American Exteriors to anyone needing windows.

Owner of the company took care of everything!
Kept me updated when the windows were ordered, delivered, when the windows would be installed and followed up with me a few weeks later after install. 
He was very easy to work with. He educated me on what a house needs for windows, designs etc. He wasn't trying to sell me more expensive windows for no reason. 
Painless, stress-free job. 
Great pricing.
He even had all the paper work ready for the rebate for OUC to make it easier for me. 
House was clean by windows after install. 
I had about 8 vendors come in for estimates ended up choosing this company for 2 reasons price & personality. 

OK, this is a difficult review to do because we had two completely different impressions and there are several factors that played into the experience.
First off, the product is fantastic.  They deal almost exclusively in PGT windows, which are well rated for southern US environments.  Since the windows were installed, we've had a noticeable improvement in temperature in our second floor, and specifically, a room that was always well warmer than the others is now at even temperature.  The new windows are also much easier to clean and in dealing with the screens (put in/take out).  A+ products.
The price was also excellent.  Initial price was reasonable, but then the owner let us know that we could get a discount on the products because he was putting in a bulk order, so we got almost $1000 off the original quote.  Not cheap, but a great value.
Greg, the owner, is very easy to deal with and isn't pushy or doesn't use high-pressure sales tactics.  We never felt like we were being pushed into anything, and even when he contacted us about the bulk order discount if we agreed to the order in the next several days, it wasn't a very high-pressure pitch, just letting us know about a potential for savings.  We had already agreed that we were going to go with him by that point, anyway.
All of our issues (the 'B's and 'C's in the rating) came with the contractor that Greg used to do the removal and new install.  And even then, one of the workers was perfectly fine; the other (who may have been the lead) left us with a bad impression and created a number of problems. Moreover, we have a two-story, and Greg admitted that he doesn't usually have many two-story jobs in the area, as most houses where the windows need replacing are single-story.  Two-story houses also take longer due to the fact that windows set within stucco-over-wood (as they are on most second-stories) require the stucco to be sawed to get the windows out, which also creates a big dusty mess.  This makes the going a lot slower, and I don't believe the contractor had budgeted for this extra time and extra work.  It really seemed as if the work was getting sloppier as the project went on; The first windows done upstairs were done well, but by the time the last few were going in on the second day, it really looked like they were trying to get out of here.
Among the issues we had with the contractor were poor cleanup (lots of dust and debris left lying around), a broken marble sill (which Greg replaced), a broken shutter (which was deducted from the cost and reinstalled), ripped screens and poor handling of the products prior to installation, inadequate caulking/sealing, missing finishing pieces like screw caps, rushing work (especially near the end once they realized that it was taking longer than they had anticipated), and general bad demeanor.
So all things considered, we're happy with the product.  What we're not happy about is the way the work was done, especially with rushing to finish up.  Right now, we don't  recommend going with All-American if you have a multi-story house, as the contractor was not prepared for the amount of work involved.  For a simpler single-story, block construction job, though, I think they'd do better.  But overall I think the size and amount of effort required wasn't understood or communicated as well as it should have been.


Update:  The exact situation since the installation is too crazy to explain here in detail, but here is the message that was sent directly to the owner of the company in February 2016

I wanted to thank you and your contractors for completely ruining our lives for the past year.  You and your contractors grossly mis-measured the window in the dining room, then attempted to force the too-large window into the space using hammers to pound on the window and the stucco that not only damaged the window but has also damaged the stucco on the outside of the house so that there is cracking that lets additional water in and now needs to be sealed up prior to closing in the drywall.  We are hoping to finally have things done by March, but who knows anymore.   We have had to resort to the restoration contractor to repair the stucco, which will be additional money from our pockets beyond the insurance claim.

During the 7 months that the wall in the dining room has been open, we have had to pass on multiple occasions to entertain people, and could not set up for Xmas this year, which was extremely h****** my wife.  It was also extremely embarrassing to have the restoration company in, ready to complete the repairs, only to find that your contractors? ?fix? was still leaking in more water.  They are none too happy with you either.

You should be ashamed of the contractors that you employ.  They are impatient, unprofessional, crude, and irresponsible. 
They have no respect for peoples? property nor for doing a half-decent job.  You?d be wise to find others before they cause you major problems that take your business under.  The second contractor was being kind when he pointed out all the issues that he found while removing the dining room window.  God only knows the true condition of the remaining windows.  I would hope we?ll never have to find out.  But if anything else comes up, we will be sure to contact your and your contractors? insurance companies, along with the Attorney General?s office.

We will never consider your company again for any job, and will never recommend you to anyone looking for replacement windows.  You may have done the best you could, but it certainly wasn?t enough.  In my opinion, we ought to be refunded the entire cost of the job ($8900) to make up for this ridiculous series of circumstances.  ?Sorry? just isn?t going to cut it.

Good luck with your business.  You?ll need it.