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QUALITY FAMILY CONSTRUCTION LLLC

Kitchen and Bath Remodeling, General Remodeling, Sunrooms and Patio Enclosures,

About us

OWNER-OPERATED. USES SUBS FOR ELECTRICAL & OCCASIONALLY PLUMBING. COST IS DETERMINED BY THE JOB. TRAVEL CHARGES MAY APPLY. NO SERVICE FEES. MAY CONTACT BY EMAIL.

Business highlights

19 years of trusted experience

Services we offer

GENERAL CONTRACTING, REMODELING, ADDITIONS & DECKS.

Services we don't offer

ROOFS.

Amenities

Free Estimates
Yes


Accepted payment methods

Check

Reviews

4.77 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
71%
4
14%
3
0%
2
0%
1
14%


Rating CategoryRating out of 5
quality
4.8
value
4.8
professionalism
4.8
responsiveness
4.9
punctuality
5.0
Showing 1-7 of 7 reviews

Fred H.
03/2014
1.0
home remodeling
  + -1 more
See above. It went bad and they provided nothing. Guess they planned on spending 15 minutes discussing our two projects.
Description of Work: Showed up for a 2:00 appointment. Called me at 2:15 telling me he was leaving and would reschedule. I told him I thought the appointment was 2:30 and I was 3 minutes away. He said he just pulled away and the other guy left to. He said he would try to reach the guy to see if he could come back. Never heard back from him. I guess this contractor has too much work and doesn't need my money. I understand we were 15 minutes late, but we got the impression they were in a hurry and didn't want to talk to anyway. We would have gotten a return phone call if they were truly interested in talking to us about our projects.. Lesson learned and we won't be calling this company in the the future. Must be nice to have too much work!

Rating CategoryRating out of 5
responsiveness
1.0
punctuality
4.0


Response from QUALITY FAMILY CONSTRUCTION LLLC
After talking with [member name removed] on the phone and responding to emails we planned a Saturday visit at 2pm. We were there at 1:55pm and the house was empty and dark. I called you on your phone with no response. We waited till 2:15 then left. My partner and I left in separate vehicles to go back to our families. [member name removed] called me 5 min after we left the estimate, I did ask to reschedule since I was no longer with my partner and he had called his wife to say the customer estimate was not going to happen. One hour later [member name removed] called and said he would be using other contractors. Sorry for any miscommunication on my part, but in our defense we were on time on our day off to respond to your request. We are professionals. We show up on time as reflected by our customer comments up to this point. Good luck with your project. Harry Mooney

Rachel M.
08/2013
5.0
remodeling
  + -1 more
It's been great so far. He tells us whatever needs to be done, he does it. He's holding back when we know they're doing wrong or something. I'm very pleased with them. He's very well educated.
Description of Work: We are currently using Quality Family Construction. We're having them put on the windows, they tore down the wall and they put in our closet for us.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$7,000

John B M.
12/2012
5.0
remodeling
  + -1 more
The installation of the custom door was flawless, despite the unique and custom nature of the door chosen by us, not the installer. The work was one on time and the job site was clean, both during and after the installation was complete. I appreciate the attention to detail by Quality Family Construction!
Description of Work: Entry door removal, and installation of new custom door and storm door

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$400

Carole & Brad M.
09/2011
5.0
home remodeling
  + -1 more
I just wanted to be sure that you received our impression which we are very pleased. We appreciate your service. You were able to connect us with almost a neighbor in this area of North Wilmington whose children share our schools. They were a pleasure to work with and they were highly professional and even fun at times so we are very pleased so far. Because we have sort of a computer glitch right now, since they just completed, I went ahead and made this call and I hope this will suffice. As soon as the computer is back up I just might go to the computer as well.
Description of Work: They have remodeled our kitchen and dining room. They completely remodeled our kitchen and partially remodeled our dining room which became a great room with the kitchen.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$17,000

Bonnie G.
01/2011
4.0
home remodeling
  + -1 more
Harry and Andy were good to work with and their subcontractors were also good. They were flexible with changes in our schedule and were easy to communicate with. I was home during most of the work but often had to be away for short periods of time but trusted them completely in our house.
Description of Work: We had the tub replaced and the surronding walls and floor tiled.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$38,800

WILLIAM M.
08/2009
5.0
home remodeling
  + -1 more
I had an outstanding experience with them. They always aim to please and they were very professional. They had a fair cost and they did very high quality work.
Description of Work: Quality Family Construction LLLC came out to redo the bathroom foundation sidewalk.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Imogen R.
07/2008
5.0
home remodeling
  + -1 more
We chose Quality Family Construction because the price for the remodel came in the lowest of the three estimates we got. We also liked the fact that it s a small business co-owned by Harry and Andy who do most of the work themselves, with no subs or labor in the house without one of them on location also. We were given a two-week time line for the remodel from start to finish, and they were exactly on target (possibly one day early, as the July 4th holiday was within the two weeks). They worked incredibly hard, were punctual and kept me informed every step of the way as to timing and the daily schedule of work to be done. The standard of work is very professional, and when problems did arise they were very quick to respond. (We had a leak one evening after they d left. As soon as I called Harry, he and Andy were both at the house within 10 minutes, and spent the evening solving the problem this also meant they improved the connections and hoses in the adjoining bathroom, and did a new paint job in the room below because of one spoiled wall where the water had come through. It is an older home (40+ years) with old pipes, etc., and the work going on the other side of the wall had somehow disturbed one of these fragile, old, corroded connections.) I highly recommend Quality Family Construction, and will definitely use them for future jobs.
Description of Work: Complete bathroom remodel, which involved complete demolition of two small rooms, to make one big bathroom.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$13,000

    Contact information

    2520 BERWYN RD, Wilmington, DE 19810


    Licensing

    Bonded

    Insured
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Kitchen and Bath Remodeling,
    General Remodeling,
    Sunrooms and Patio Enclosures,
    Decks and Porches

    FAQ

    QUALITY FAMILY CONSTRUCTION LLLC is currently rated 4.7 overall out of 5.
    QUALITY FAMILY CONSTRUCTION LLLC accepts the following forms of payment: Check
    Yes, QUALITY FAMILY CONSTRUCTION LLLC offers free project estimates.
    No, QUALITY FAMILY CONSTRUCTION LLLC does not offer eco-friendly accreditations.
    No, QUALITY FAMILY CONSTRUCTION LLLC does not offer a senior discount.
    No, QUALITY FAMILY CONSTRUCTION LLLC does not offer emergency services.
    No, QUALITY FAMILY CONSTRUCTION LLLC does not offer warranties.
    QUALITY FAMILY CONSTRUCTION LLLC offers the following services: GENERAL CONTRACTING, REMODELING, ADDITIONS & DECKS.
    ROOFS.

    Contact information

    2520 BERWYN RD, Wilmington, DE 19810