PALA BROTHERS FURNITURE

BLYTHE ANN WAS PLEASANT ENOUGH TO WORK WITH. PALA BROS. PRICES ON THE ITEMS WE PURCHASED WERE BETTER THAN THAT FROM 4 OTHER LOCAL STORES THAT WE SURVEYED FOR THE SAME ITEMS. BUT, OF COURSE, FOR THAT SAVINGS THEY WERE NOT AS FULL SERVICE AS OTHER HIGH END FURNITURE STORES. FOR EXAMPLE, WE HAD TO ARRANGE OUR OWN DELIVERY SERVICE TO PA USING ONE OF THEIR TWO RECOMMENDATIONS. (THE DELIVERY SERVICE TURNED OUT TO BE DISAPPOINTING ON A NUMBER OF LEVELS, THEY LEFT BOXES IN OUR DRIVEWAY AND THEY DIDN'T KNOW HOW TO SET UP THE 4-PIECE WALL UNIT NEARLY DAMAGING IT IN THE PROCESS JUST TO NAME 2). I ALSO FOUND IT MORE EFFICIENT TO COMMUNICATE DIRECTLY WITH THE MFTR. TO HAVE OUR PREPURCHASE CONCERNS ADDRESSED. HOWEVER,PALA BROS WAS SENSITIVE TO OUR CONCERNS BOTH WITH THE DELIVERY PROBLEMS AND THE COLOR DIFFERENCE IN THE DELIVERED PIECE TO THE PIECE ON THE FLOOR. MGT. HELPED US COMMUNICATE OUR CONCERNS TO THE MANUFACTURER AND GOT A LATCH REPLACEMENT THAT WAS BROKEN BY THE DELIVERY PERSONNEL.