
About us
Delaware and Southern Pennsylvania. 40 years of experience. Tamko and Certainteed shingles certified. Verisco commercial certified as well. Free roof estimates. Workmanship and Product warranty. From a family heritage of craftsmen, locally born and raised Owner/Operator, Jason Tull will partner with you to design, then oversee all aspects of work to deliver an honest, reliable, quality result that adds value to your home or business. The J.W. Tull Contracting team of professional craftsmen is dedicated to delighting our customers. Contact us today for a free estimate. New Castle County General Contractor License #1729. Pennsylvania Home Improvement Registration #PA113796.
Business highlights
Services we offer
Home Remodeling & Repair – Roofing, Siding, Doors, Windows, Decks, Kitchens, Bathrooms, & Additions.
Services we don't offer
Handyman Services
Amenities
Emergency Services
Yes
Free Estimates
Yes
Warranties
Yes
Accepted Payment Methods
- PayPal
- Financing Available
- Check
- Zelle
- Venmo
- CreditCard
- 39
Assorted photos uploaded by J.W. Tull Contracting LLC
Number of Stars | Image of Distribution | Number of Ratings |
---|---|---|
94% | ||
0% | ||
0% | ||
6% | ||
0% |
Filter reviews by service
"Thank you, it was a pleasure working with you"
"Thank you and we enjoyed working for!"
"Thank you for the opportunity. It was a pleasure working with you."
"Thank you for the opportunity. It was a pleasure working with you."
"Thank you so much for the review!"
"Thank for your review and response!"
"Thank for the positive review!"
"Thank you for the A rating for work performed by JW Tull Contracting. It was a pleasure doing business with you and look forward to working with you again on future projects."
As the project progressed we started running into more issues. Some of them were small but frustrating like installing a door with brass in some places and brushed nickel in others, door handles put in place upside down and trim not matching. These seem like they could easily have been avoided by asking some questions or by paying attention to detail. Getting these minor details fixed was like pulling teeth and cost us extra.
When the french doors were installed it was apparent that one was clearly water damaged and they both had massive gaps between the door and the floor. The six-panel door that was installed had to be slammed in order to be closed as the trim is badly out of alignment. We were told we would have to just live with this.
The front door was installed and nothing about it was right. We replaced a single entry door with a deadbolt and sidelights with an ornate double-door. The door they ordered and installed did not have a place for a deadbolt and only had a handle on one door. When we asked to have a deadbolt installed and offered to pay extra for a handle on the other door for aesthetics we were told they couldn't do that. The inside framing was problematic but we were able to get them to use some additional trim to compensate for the way they installed it initially. However, the door still doesn't close easily or securely. So now we have an entry door that isn't secure and doesn't look how we want it to.
There is a long list of other issues we have with the "finished" product like gaps between floorboards and steps, etc. but I don't want to get into things that could be considered nitpicking. I will say that when we had the hardwood stairs installed it became obvious that we needed to replace the old (awful) banister. He subcontracted this part of the project to a woodworker who I DO recommend. The banister was the only part of the job that came out to our satisfaction and it was done by someone else. With regard to the issue of professionalism - We were never asked if before and after pictures could be taken and posted on their website. However, the one picture that did show up on their site happened to be of the banister - the one part of the project their crew isn't responsible for.
All in all, I learned a lot from this experience and I accept some of the blame for things not turning out the way I wanted them to which is the only reason I am not grading this project and "F". I clearly need to be much more detailed in what I expect and get those details in writing before any materials are ordered. I discussed during the estimate phase of this project that I would need his help in getting some of the details right as we went along and I repeatedly agreed to pay more than the original estimate in order to correct course. I was assured that they would get everything just right and wouldn't leave until we were happy. That wasn't the case. Now I know better.
"We are sorry to read that you had a bad experience with our work. We regret that we missed the mark with your expectations. We normally get outstanding reviews for our attention to detail. We also apologize for what seems to be some miscommunication. The owner told you to stop adding work to the scope when you said it was over budget and you kept adding, so that drove the cost up as a result. If there is anything we can do to help let us know. Your job did turn out amazing though [Member Name Removed]."
"Thank you for the A rating. We were so glad we could determine the problem for you and would love to do business with you in the future."
"Thank for you the positive review"
"Thank you for the A rating. We were so glad we could determine the problem for you and would love to do business with you in the future"
"Thank you so much for the review"
"Thank you for the positive review!!"
"Thank you for the A rating. We were so glad we could determine the problem for you and would love to do business with you in the future"
Licensing
Trade License Number
Trade License Locale
Trade License Authority
Trade License Expiration
State Contractor License Requirements
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.
*Contact business to see additional licenses.