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ES TILE HOME IMPROVEMENTS INC
Thermostat - Install or Replace, Thermostat - Repair or Reprogram, Acoustic Ceiling Tiles - Install,
About us
ES Tile Home Improvements Inc is your go-to choice for all your kitchen and bathroom remodeling needs in Delaware . As a trusted general contractor specializing in interior remodeling, we bring expertise and creativity to every project. Contact us today to transform your home into the space of your dreams.
Business highlights
Se habla espanol
23 years of experience
Services we offer
& TRIM WORK., BACKSPLASHES, BATHROOM RE-GROUTING, CERAMIC TILE INSTALLATION, CUSTOM BATHROOMS, CUSTOM KITCHENS, DRYWALL INSTALLATION AND REPAIR, HARDWOOD FLOORING INSTALLATION, HEATING FLOORS, TILE AND GROUT CLEANING
Amenities
Free Estimates
Yes
Reviews
5.0106 Reviews
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 98% | ||
| 1% | ||
| 0% | ||
| 1% | ||
| 0% |
Showing 1-25 of 106 reviews
E B.
Mar 2024
They were on time, prepared the areas for the stages of the project, cleaned up each day and communicated any changes or recommendations.
Erin P.
Feb 2023
Eloy offered excellent recommendations and exceeded our expectations. He personally inspected the work done and attended to every detail. It was a great experience and we will no doubt hire him again.
Andrew M.
Jan 2023
Eloy and his crew replaced drywall in my kitchen, dining room, and master bathroom to seal a shower enclosure. They were quick and courteous and did good work, and they also cleaned up afterwards, there was very minimal dust in the areas mentioned. He also charged a very affordable price compared to two other quotes I had received. My only piece of advice for the company would be to provide a written quote via email within 48 hours, as opposed to having to request one. Otherwise, great company and I would absolutely do business with them again.
Carlene W.
Jul 2022
Eloy and his team exceeded my expectations. They were on time, prep spaces for dust control and cleaned every before leaving. The level of workmanship was excellent. Eloy was very patient, knowledgeable and accommodating even before work began. No question was ever too silly. The whole crew are hard workers and very pleasant. I am extremely satisfied with my new bathroom. I would definitely recommend and use ES Tiles again in the future.
Izak B.
Mar 2022
Eloy and his crew did a very professional job. They have great attention to detail. They are responsive and customer care oriented. They get the project done by staying with it until it is done. The end product is a masterpiece that you will be proud to show to your friends and family. You can also tell their dedication when problems arise and they will not stop until they are resolved. I will recommend them to others and will hire them again if needed.
Monica C.
Jan 2022
There work is excellent. They did not disappoint me. The workers showed up on time. They were very kind, caring, knowledgeable and respectful to us and our property. They did not leave a mess. All the work they did passed inspection. I would highly recommend them. I look forward to working with them in the future for additional projects. Job well done my in-laws are pleased.
Bao L.
Oct 2021
Es Tile Home Improvements renovated our master bathroom. We received a total of 4 quotes and selected Es Tile because they had exceptional reviews along with the best quote. Eloy and his crew were punctual, hardworking, respectful and professional. They kept and cleaned up the work area. We are very pleased with the end result and now own an amazing master bathroom. A second job is already lined up and we would definitely recommend them.
Sudhin M.
Jan 2021
We were extremely pleased with the work that Eloy and his team did. We installed 24x24 porcelain tile and it was a lot of hard work but they went about it as true professionals and the end result was excellent. It looks great and other contractors have even complimented the flooring work. I would definitely hire them again.
Sharon P.
Jul 2020
Everything went very well. Very professional and courteous service. They did great work in 100 degree weather! We are very pleased and won't hesitate to hire them again. Eloy Sosa told us the job would take 2 days and it did.
Response from ES TILE HOME IMPROVEMENTS INC
"Ms. [Member Name Removed], Thank you for providing us with your positive feedback. We are happy we were able to complete the projects in a timely manner and to your satisfaction. We look forward to assisting you in the future with any needs you may have."
Michael M.
Jul 2020
Did a great job
Response from ES TILE HOME IMPROVEMENTS INC
"Thank you Mr. [Member Name Removed] for taking the time to rate our services. We thank you for allowing us to serve you."
Alfredo G.
Jun 2020
Eloy and his brother were amazing when it came to customer service and the professional job that they did. They wore masks the whole time and took off their shoes as requested. They were extremely polite, performed the work quickly, professionally and cleaned up after themselves. My wife and I love how the cabinets look now and the 5 star experience couldn't have been any better. I also want to thank their secretary Cristina who's a sweetheart and was very polite and helpful. She scheduled the appointment and answered every question I had in a prompt and professional manner. Thank you Eloy and Angie's List.
Response from ES TILE HOME IMPROVEMENTS INC
"Mr. [Member Name Removed], We appreciate you taking the time to share your experience. We always strive to provide our customers with excellent customer service from the initial contact, to the completion of a project. We are happy you were satisfied with the service we were able to provide you. We look forward to working with you again in the future. E.S. Tile Home Improvements INC"
Dianne M.
Jan 2020
The process took a long time because Eloy and his crew took great pains to make sure the veining in the tile, on the platform as well as the surround was all moving in the same direction. The result was perfect. They use a non skid plastic to protect the carpeting and vacuumed after cleanup. My carpet was cleaner after they left then before it was when they arrived.
Response from ES TILE HOME IMPROVEMENTS INC
"Ms. [Member Name Removed], We thank you for your patience with the tile installation. We truly believe meticulous work pays off to have a beautiful finished project. Thank you for allowing us to serve you, and please do not hesitate to reach out for any future needs."
Orlando R.
Oct 2019
Eloy and his crew were punctual, polite and professional. We were very pleased with the work and would definitely use them again or recommend them.
Response from ES TILE HOME IMPROVEMENTS INC
"Mr. [Member Name Removed], We appreciate your recommendation and for taking the time to share your thoughts of our company. We would be happy to serve you again with any future projects."
Dianne M.
Jun 2019
E.S. Tile installed a luxury vinyl plank floor and large tile backsplash in my kitchen. They also painted the kitchen. I was very concerned about my stainless appliances, cabinets and granite counter tops being damaged. Eloy took great care to make sure everything was done properly and nothing was damaged. The flooring is a great improvement and the tile backsplash is just beautiful and all for a very reasonable price. I am looking forward to working with Eloy on several other projects in the future.
Response from ES TILE HOME IMPROVEMENTS INC
"Ms. [Member Name Removed], Thank you for taking the time to express your satisfaction with the work our company was happy to provide you. Your comments and attached photos are appreciated. We look forward to taking care of your other future projects. E.S. Tile Home Improvements INC"
Christie C.
Apr 2019
I was quoted an extremely reasonable price for the work. The crew arrived when they said they would, called me after an examination and confirmed the same price they originally quoted, and completed the work quickly and professionally. They made the whole transaction very easy for me and I would definitely hire them again.
Response from ES TILE HOME IMPROVEMENTS INC
"Ms. [Member Name Removed], We appreciate your business and the opportunity to serve you with your handyman repair. We hope to serve you again with any future projects you may have."
Khalil A.
Apr 2019
Eloy was quite the professional! He was excellent at troubleshooting the faulty bedframe, and successfully assembled it. I am totally rest assured I will be sleeping on a comfortable mattress, supported by a well-assembled platform bedframe! I greatly appreciate your work Elroy! I will definitely call on E.S Tile and Home Improvement for all of my handyman requests!
Response from ES TILE HOME IMPROVEMENTS INC
"Mr. [Member Name Removed], We are happy we were able to assist you with assembling your bed frame Please do not to hesitate to reach out to us again for any other handyman repairs, or major renovations. We thank you for your business."
Suzanne C.
Mar 2019
This was our third experience with Eloy and as wonderful as the other two. It was a major and unique job. A wall had to be removed, bathroom expanded to include a fully handicapped accessible walk in shower. In addition to a beautiful tile job Eloy was creative in many ways. Floor had to be raised in one part and lowered in another so that we could have a lipless shower to accommodate my wife’s progressive condition. This addresses the current condition of not being able to raise her feet very much now and eventual wheelchair or walker access. Took the time to fully understandr and fit out grab bars to meet OUR needs. Work is excellent, guys are polite and immaculate......and the price extremely reasonable for the superior quality work and materials. All three jobs done in specified time. Simply can not recommend him enough. Would never have anyone else touch my bathrooms, floors, or kitchen!
Response from ES TILE HOME IMPROVEMENTS INC
"Mr. & Mrs. [Member Name Removed], We are so happy that we were able to fully accommodate your needs of the project. It is very important to us to have our clients fully satisfied. We know that changing circumstances in life are not always easy, but are happy we could assist you with the new adjustment. We look forward to serving you again with any future projects."
Gary T.
Feb 2019
Just outstanding. The price was fair and the work performed was great. T and S Tile are great to work with, we would recommend them to anyone, 5 stars from start to finish. Eloy and his team were very helpful on material selections, vanity/sink/counter-top, where to shop and what was recommended for our projects. In 2011, we first had T and S Tile completely remodel the existing master bathroom and make it wheelchair accessible. We were so pleased with their work, we have used them for every project over the last 7 years. We could not be more pleased!
Response from ES TILE HOME IMPROVEMENTS INC
"Mr. [Member Name Removed], It was a pleasure serving you as always. We want to thank you for your continued business, and entrusting your remodeling needs to us here at E.S. Tile Home Improvements. Repeat clients is one of the best compliments we love to receive. Thank you again!"
Jeanie K.
Jan 2019
Eloy is the consummate professional. Eloy works quickly, but meticulously; he does an excellent job and can address many problem situations. I have found Eloy trustworthy and reliable. His desire to do the best is apparent in anything he does. What I got was exactly what he promised: quality work, professionalism, and reliability. I will call on Eloy in the future for any home repair project.
Response from ES TILE HOME IMPROVEMENTS INC
"Ms.[Member Name Removed], We are so glad to hear you were thoroughly pleased with our standards here at E.S.Tile. We appreciate your feedback and are happy you were able to experience our quality workmanship firsthand. We hope we can be of assistance to you for any future needs. Thank you E.S. Tile Home Improvements INC"
BRUCE M.
Jul 2018
The required work was done over several month during 2017. Unfortunately, our experience with E.S. Tile was both frustrating and very upsetting. The major issues are as follows: - ES Tile prepared their written cost quote from detailed work lists, careful "to scale" floor plan drawing provided by the homeowner, and following detailed discussions regarding the high standards of craftsmanship expected. The owner, Eloy Sosa, offered a verbal estimate that our job would require 4-6 weeks. They started the job mid-June 2017, did massive demolition until the end of June, and then went on vacation. They did not return to actively work on our job for 75 days. This left me without access to some kitchen and powder room facilities for months. The project was not completed fully until the end of October 2017. - ES Tile elected to renew the kitchen flooring by not only removing the original floor covering, but also the sub-floor right down to the floor joists. As it turns out, the new sub floor, it's overlay, and the new floor covering were installed in such a way that the new floor is now uneven. The thickness of plywood supplied today is not as thick as the plywood supplied 50 years ago. This difference was apparently not considered when replacement material was used, causing a "hump" where new and old construction meet all along one wall. The overlay sheet, installed over the subfloor, was not finished to achieve an unbroken surface by "skim coating" joint areas and other imperfections, causing joints between the overlay sheets to telegraph through the new sheet floor covering. - ES Tile brought an outside electrical contractor (Mega Power Electric Inc.) to our jobsite to perform necessary electrical work. The work done by this contractor failed to meet both the Delaware Code and NEC requirements. The original electrical work accomplished on this site was left in a completely unsafe condition. Proper GFCI circuit breakers were not installed, code compliant receptacles were not used, poorly made ground connections were discovered, and the circuit breaker panel was left open and without its cover. Further, neither ES Tile nor Mega Power Electric arranged for a certified electrical inspector to visit this site in order to examine and approve the new electrical work as required by Delaware Regulations. ES Tile was given the opportunity to rectify the sub-standard electrical work, eventually commenting they could not find a provider willing to re-do another contractor's work. I had to hire and pay a truly qualified and licensed electrical contractor to rectify the electrical issues. Mr. Sosa did permit for the cost to be deducted from the final project payment. - ES Tile failed to oversee, inspect and approve off-site fabrication of quartz countertops and backsplash. The materials originally delivered had minor blemishes, off center fixture position, and poor fit-ups. They were unable to solve these problems. I eventually had to directly negotiate with both the manufacturer and the fabricator of the countertop to accomplish preferential resolution. I also had to design, fabricate, and install supports for certain sections of the countertops because ES Tile could not accommodate some aspects of the installation. Some of the countertops were not and are still not level despite remedial efforts. -They were asked on several occasions to provide both interim and final invoicing to satisfy good business practice, to document work done and to tally materials used. Such paperwork is important for insurance reasons, tax reasons and as evidence of responsible property preservation. At no time did ES Tile ever provide requested documents. -They promised to deliver both Product Literature and Product Warranty info so that future maintenance and/or warranty service could be accomplished with minimum effort. At best, only some of the information was ever obtained. Often I had to retrieve manuals and brochures from discarded product packaging. The foregoing were the major transgressions. There were many lessor problems, such as repeated breaks in work continuity that required me to create "punch-lists" of the next steps to smooth work restarts and avoid oversights when worker craft skills failed to meet the high standards promised. When I raised objections to the less than acceptable workmanship, I was often told that the work "met trade standards" or that I was "too fussy." Our experience does not even closely compare with expectations engendered by the ratings and reviews for ES Tile published on Angie's List.
Response from ES TILE HOME IMPROVEMENTS INC
"It was very disappointing to read such a negative review that was posted of our company especially after the extensive amount of consideration and effort taken to conform, comply and please Mr. [Member Name Removed] every step of the renovation process. It’s sad that the statements Mr. [Member Name Removed] made in his review were not 100% accurate, and DOES NOT accurately portray ES Tile Home Improvements Inc. For example, Mr. [Member Name Removed] was well aware before initiating the contract that I had a prior commitment and that I would be absent for 3 weeks; yet he chose to have us start anyway. While it may be true that the job was longer than expected, we did not want to cause him any unnecessary inconvenience. We were very diligent about ensuring that Mr. [Member Name Removed] and his family had a functional kitchen while we were gone, which we did accomplish. He stated that we did not “actively work on our job for 75 days”. After my return (3 weeks) we picked up where we left off. The only reason why we did not come certain days was due to waiting on needed materials, which was beyond our control. Throughout the entire project, we demonstrated professionalism and dealt with Mr. [Member Name Removed] in a respectful way despite his many demands. There are several more examples that do not accurately portray the series of events that took place, however, detailing each and everyone is unnecessary. As a professional company, we will take into consideration the statements written by Mr. [Member Name Removed] in an effort to avoid future misunderstandings."
Nicole H.
Feb 2018
Very professional, cleaned up as they went along. Floor looks beautiful.
Response from ES TILE HOME IMPROVEMENTS INC
"Ms. [Member Name Removed], We thank you for the opportunity to provide you with beautiful flooring. We hope we can serve you again for any future needs you may have."
Patty P.
Oct 2017
Perfectly!! Couldn’t be happier. Eloy’s team (Santos and Juan) transformed my master bath from a disaster zone to a beautiful work of art! They gutted my entire bath, installed a fully tiled walk-in shower, tile floors, fixtures, vanity, toilet, medicine cabinet and renovated my linen closet. Eloy and another crew replaced the flooring in my second floor bath and kitchen - they did a great job. I am so happy with the final product and am so glad I found ES Tile on Angie’s list. His crew was on time everyday, polite and pleasant, maintained a clean work area and cleaned up after themselves meticulously - just an overall positive experience for me. I would recommend this company for any renovation work - hands down the best contractor I have ever worked with.
Response from ES TILE HOME IMPROVEMENTS INC
"Mrs. [Member Name Removed], We are delighted to hear when clients express their thoughts on the superior service they experienced. We thank you for the opportunity to serve you and hope we can do so again."
Melissa R.
Sep 2017
He provided a fair quote and performed quality tile work.
Response from ES TILE HOME IMPROVEMENTS INC
"Thank you for your comment Ms. [Member Name Removed]. We thank you for allowing us to provide you with the quality service we pride ourselves on."
MAYURA S.
Jun 2017
Eloy was very responsive and professional during the bidding process and execution of work. He worked with me to develop an accessible bathroom plan for my elderly father in a room that had no prior plumbing. The team was prompt, respectful, and cleaned up after themselves every day. Eloy helped us come up with a beautiful and functional design and my elderly father is very happy with his new space. He went out of his way to plan the layout, find fixtures, and guide selection of finishes that would insure safety. We were working with a tight deadline but Eloy and his team did everything they could to come in on time given the amount of work that needed to be done. It completed about a week later than planned but we are happy with the results. I would hire Eloy and his team again and highly recommend them for the value and quality.
Response from ES TILE HOME IMPROVEMENTS INC
"Ms. [Member Name Removed], It brings us joy here at E.S.Tile to hear when our clients are thoroughly pleased with the outcome of their project. We are happy you were able to experience the superior service we pride ourselves on. We look forward to serving you again in the event you have any future projects."
Thomas K.
May 2017
Excellent contractor to work with and terrific end product. Would definitely recommend
Response from ES TILE HOME IMPROVEMENTS INC
"Mr. [Member Name Removed], we truly thank you for your words of recommendation. We are pleased to hear it was a pleasure for you to work with our team on your project. We hope to serve you again in the future."
Licensing
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FAQ
ES TILE HOME IMPROVEMENTS INC is currently rated 5.0 overall out of 5.
Yes, ES TILE HOME IMPROVEMENTS INC offers free project estimates.
No, ES TILE HOME IMPROVEMENTS INC does not offer eco-friendly accreditations.
No, ES TILE HOME IMPROVEMENTS INC does not offer a senior discount.
No, ES TILE HOME IMPROVEMENTS INC does not offer emergency services.
No, ES TILE HOME IMPROVEMENTS INC does not offer warranties.