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Summit Heating and Air Conditioning LLC
Electrical Baseboard or Wall Heater - Repair, Central A/C - Install, Central A/C - Service or Repair,
About us
Family owned and operated since beginning operations in 2010. Servicing all makes and models of HVAC equipment. NATE Certified, BBB Accredited, fully licensed, bonded, and insured. Multi-year winner of the Angie's List Super Service Award! Serving New Castle & Kent Counties, DE (*Exclusion: Incorporated city limits of Wilmington) and portions of Eastern Maryland. Call for details or with any questions.
Business highlights
Emergency services offered
15 years of experience
Services we offer
Geothermal heat pumps & standard heat pumps. Boilers. Air conditioners. Whole house generators. Gas & oil systems. Water heaters. Evaporator coils & fan coils. Air quality. Humidifiers, controls & thermostats. Water conditioning systems. Duct cleaning, maintenance & service contracts., repair & replacement. Repair, replacement
Amenities
Emergency Services
Yes
Free Estimates
Yes
Accepted Payment Methods
- CreditCard
Reviews
4.856 Reviews
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 88% | ||
| 7% | ||
| 4% | ||
| 2% | ||
| 0% |
Showing 1-25 of 56 reviews
Eddie H.
Nov 2023
Google Review
Quick response - came right out and solved our issue....
Ken G.
Dec 2022
It went well I voiced my concerns and they were more than happy to accommodate! They walked me through the newly installed thermostat. I am very grateful for them taking care of my home!
Response from Summit Heating and Air Conditioning LLC
"Very glad to hear you had a positive experience and that we were able to sufficiently address your concerns. Likewise, we are grateful for the opportunity!"
Keith S.
Nov 2021
The tech, Corey, did a fine job and a great communicator.
Response from Summit Heating and Air Conditioning LLC
"We will make sure he gets recognized. Thanks for the feedback!"
Harvey J.
Feb 2021
Daymeon, chris, and Dylan was very professional
Response from Summit Heating and Air Conditioning LLC
"Thank you for the review Mr. [Member Name Removed]!"
Valerie A.
Aug 2020
Installation went great; field engineers were professional.
Response from Summit Heating and Air Conditioning LLC
"Thank you for the positive feedback!"
Thomas S.
Feb 2020
The crew came out and replaced our 100 year old oil boiler with a new gas boiler and a new gas hot water heater. They were always on time for the appointments, estimate and installs. They were courteous, and careful with our ensuring they were not tracking through the house. when the install was complete we could not tell they were there. Shortly after the install the system developed a minor weep, joys of tieing new copper to 100 year old cast pipe. A quick call, and they were there to make the repair. Will definitely use again to install our central air!
Response from Summit Heating and Air Conditioning LLC
"So glad to hear our crew treated you and your home well- we expect nothing less! Thank you for the kind words and feedback!"
Joseph L.
Feb 2020
Installed with no issues and has been working great. they where the only one around that would install inthe small space available and was priced reasonably...another quote was for 5 times the amount.
Response from Summit Heating and Air Conditioning LLC
"Glad we could help! Thank you for the feedback."
Tony R.
Sep 2018
My interaction with Summit Comfort was very pleasant. Mr. Burns understood what I needed and provided me a reasonable quote. He did not try to over sell me. Mr. Burns was ver accommodating as I prepped the job. His technicians were experienced. The install was flawless. I would rehired and would recommend.
Response from Summit Heating and Air Conditioning LLC
"We're happy to hear you had a pleasant experience. Thank you for the feedback!"
Jon W.
Aug 2018
I highly recommend Summit. They kept our aging HVAC running for several years, with no sales pressure from the service techs to upgrade. Always professional, knowledgeable, and courteous. When the time came (slow coolant leak, major repairs looming), it was my choice to contact them for a new system quote. Dwayne presented several options, different makes/models, just AC or full HVAC, each option competitively priced. Again, no sales pressure... just a clear explanation of the basis, pluses and minuses of each option. Installation day was stress free. We're very pleased with the new HVAC, and very pleased working with Summit to get it done.
Response from Summit Heating and Air Conditioning LLC
"Thank you for the kind words and acknowledgement!"
Jason O.
Jul 2018
Tech was knowledgeable and courteous in explaining the issue's origin. Also fixed outside drain pipe contributing to leak issue. Recharged refrigerant as well. Gave quotes if we wanted a leak test performed and installation of wet switch to prevent future issues.
Response from Summit Heating and Air Conditioning LLC
"I'm glad we got this taken care of for you. Thank you for the feedback!"
HOLLY S.
Mar 2018
Very well. They were in time. Respected my home.
Response from Summit Heating and Air Conditioning LLC
"Thank you for the feedback!"
Linda H.
Oct 2017
I called mid-late morning as my heater was not working. The office was very accommodating; gave me a same day appointment even though I had never used their service before. The technician (Shaun) showed up promptly during the time given. He was able to make adjustments which got my heater running again without jumping right to an expensive replacement! In the event the part does eventually need replacing it has already been diagnosed and a quote given. He was lightning fast at figuring out the problem, honest and very professional. I not only would highly recommend this company and would absolutely call them for my heating issues in the future but will now also be calling then for my A/C service as well!
Response from Summit Heating and Air Conditioning LLC
"I'm glad we were able to help you and thank you for your feedback!"
Corinne W.
Sep 2017
I highly recommend this company. They are very professional and stand beyond their work and products.
Response from Summit Heating and Air Conditioning LLC
"Thank you for the kind words! I'm glad we could help."
Steven C.
Jul 2017
They arrived early, was very friendly, explained what was going on and fixed the problem. Also took the time to show us how the venting system works in the basement so that we could adjust the air flow thru out the house. Would definitely use them again.
HOLLY S.
May 2017
The new energy efficient system was replaced flawlessly. They installers were very respectful of my home and me while they were there. Explained all answers to my questions and did not use technical jargons to lose me in the conversation.
Michael B.
Jan 2017
They were fine. There were no frills. They gave me what I wanted and a fair price. They don’t try to oversell you.
Phyllis B.
Nov 2016
Service was excellent and repairman and company representative friendly and knowledgeable.
Charles L.
Jul 2016
System Checked And Deemed Working Great- On Time And Very Good Service- Will use again -Will ask for Shawn again
Douglas M.
Jun 2016
Called summit they could come out to look over unit next day. They called ahead to tell me on way. Tech did what was expected including getting into some tight spaces. Didnt try to sell me anything and told me unit was 20 years old. I knew unit was old. Unit was functioning properly. After leaving got follow up call two days later asking how everything went. Will use them when unit finally goes.
Ravindra J.
Jun 2016
Appointment was granted promptly for the next morning despite it being a busy summer long weekend. Service provider called ahead of arrival and was polite and courteous. He was able to quickly diagnose the issue and did not overcharge for his efforts. They even had a coupon for $20 for Angie's List members which brought down their diagnosis fee to $59 (cheapest in the market). Their office manager (Janette) then followed up a few days later to check up on me. I have finally found a decent company in the area that values their customers and are not out there to just rip off people.
Douglas M.
Apr 2016
Cleaned, looked over equipment, didn't install anything, but felt he was competent and that he didn't need to do anything.
Pam M.
Apr 2016
unknown
William S.
Mar 2016
Excellent, no problems except missed a few of the duct joints that I paid an extra 400 for. could have been a bit more thorough on that.
Bob L.
Jan 2016
I had a service tech out to perform some routine maintenance of my furnace and inspect it. He was one on time, polite, professional and respectful of our home. After completing his inspection, he indicated the heat exchanger in the furnace was likely going bad. However, he believed that failure was not imminent and that we could probably ride out the rest of the season before having it fixed or replacing the furnace entirely. Unfortunately, he was wrong and the furnace started having problems one week later on the morning of the recent blizzard. Not only was this very inconvenient given the weather but also a potential safety hazard as I came to learn bad heat exchangers have the potential to give off elevated levels of carbon monoxide. The bad heat exchanger also gave off a strong, rotten eggs like odor which my wife and I believed was from a gas leak so we had to call the fire department and have them test for propane. Fortunately there was not a gas leak but it did make for quite the spectacle in our neighborhood having the fire department over at our house. We ultimately went with another company to have the furnace replaced but had to wait to go several days w/o normal heat. In short, the technician correctly diagnosed the problem but underestimated the seriousness of it.
Response from Summit Heating and Air Conditioning LLC
"We appreciate your feedback and appreciate the kind words about our technician. I am sorry that the technician was not able to predict the future failure. He did mention that he recommended replacing either the heat exchanger, which he provided a quote for, or the furnace itself and had you sign the work order acknowledging that you received this information. We also performed a follow up call and asked if you understood all of the information given to which you said yes, and also to make sure you didn't have any questions or concerns, which you did not at that time. We finished the call by letting you know that if something came up to "please call us, we are here for you". It's unfortunate that we were not given an opportunity to further assist you. I am glad to see that in the end you were able to get your problem resolved and that you once again have a safe and effective unit in your home to keep your family warm. Please know that we are still here to help if we can."
Chandra D.
Jan 2016
unknown
Licensing
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FAQ
Summit Heating and Air Conditioning LLC is currently rated 4.8 overall out of 5.
Summit Heating and Air Conditioning LLC accepts the following forms of payment: CreditCard
Yes, Summit Heating and Air Conditioning LLC offers free project estimates.
No, Summit Heating and Air Conditioning LLC does not offer eco-friendly accreditations.
No, Summit Heating and Air Conditioning LLC does not offer a senior discount.
Yes, Summit Heating and Air Conditioning LLC offers emergency services.
No, Summit Heating and Air Conditioning LLC does not offer warranties.