McMullen Septic Service, Inc.

At the time I made the appointment I told I could pay by credit card however after they were done I was told I had to pay by check or cash. I called the following day to express my displeasure and to point out that not everyone has an extra $325.00 available at any given time. I spoke with one of the owners. He refused to even acknowledge they were in the wrong and instead made excuses as to why his employee couldnâ t use my WiFi to accept the credit card payment. He was extremely rude and very condescending. Instead of apologizing for their miscommunication he actually hung up on me. It appears as if this is another company that had its good reputation built by the father but has now been taken over by his spoiled son who has zero business sense and horrible customer service. I would not recommend them.

The two guys that came out to remove the two cement covers and replace them with plastic covers were excellent!! They even took the time to rake my yard and remove all the ruts that the tractor left. Great job would and will hire them again.

They went above and beyond to get the job done

very fast response, they had emergency call out service. I found the fees a little pricy, but everything is these days. I would defiantly use them again.

Professional -- on time, great work.

Everyone we worked with was courteous and professional. They stayed focused on their work but were willing to explain the process and answer our many questions.

Very fast response from McMullen Septic. Everything was done professionally and quickly. They explained everything before they started and after they were done.

Prompt service

From the office staff (Rebekah), to the technicians (Mike & Jeff), their promptness and great customer service made me feel valued. I will continue to use this company in the future as well as, recommend them to others! I can not thank you all enough! Tanya

They responded immediately and saved me a lot of headache with my tenant . I would give them a thumbs up for their proffessionalism .cost was reasonable

fast, accurate & did a good job

punctual and professional.

Very prompt and informative

Currently charging $125 per visit, which includes some work. They were very quick to diagnose and fix.

Office quoted $220 to pump 1,000 gallon tank. Driver said I should also pump holding tank for an extra $30. The office might want to explain this in advance.

The contractor explained what he as doing and how the system operates. He was efficient and informative.

were very experience in their job . done time frame given to me and made some good suggestions

Scheduled work in a timely manner. Very please with them. Would definitely hire again.

Very good showed up on time, got the job done and the price was reasonable.

Was very pleasant and punctual.

They showed up on time did what the were suppose to do and the price was reasonable.

On time, courteous, willl definitely use again

They responded immediately to my request and were here the next day

Friendly