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ServiceMark Heating, Cooling & Plumbing
Generator - Install, Electrical Baseboard or Wall Heater - Repair, Central A/C - Install,
About us
For more than six decades now, ServiceMark has been providing comfort without compromise. Today, our exceptional team of technicians, installers, master plumbers, sales professionals and support staff consider your satisfaction their success. We offer 24/7 Emergency Service!
Business highlights
Emergency services offered
74 years of experience
Services we offer
Heating and air conditioning, bathroom, equipment & equipment., kitchen renovation
Amenities
Emergency Services
Yes
Free Estimates
Yes
Accepted Payment Methods
- CreditCard
Reviews
4.828 Reviews
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 89% | ||
| 7% | ||
| 0% | ||
| 0% | ||
| 4% |
Showing 1-25 of 28 reviews
William H.
Mar 2020
Very professional, cleaned up, and did a great job
Joan G.
Sep 2017
unknown
Response from ServiceMark Heating, Cooling & Plumbing
"Thank you for the great "A" rating!"
John R.
Nov 2016
unknown
Response from ServiceMark Heating, Cooling & Plumbing
"We appreciate the "A" rating!"
Tom F.
Mar 2016
Very happy with the technician who performed the repairs. Technician was knowledgeable, professional & friendly as he went about the repairs. Would definitely recommend ServiceMark and would obviously use them again if the need arises.
Response from ServiceMark Heating, Cooling & Plumbing
"Thank you for giving us an A rating!"
Ellen H.
Nov 2015
.
Response from ServiceMark Heating, Cooling & Plumbing
"Thank you for the A rating."
Sharon C.
Sep 2015
unknown
Response from ServiceMark Heating, Cooling & Plumbing
"The water heater actually did not break down. Unfortunately an electric hot water heater has a slow recovery rate and we strictly advise NOT taking a shower, running the dishwasher and doing a load of wash either at the same time or close together. A 50 gallon tank simply cannot handle that load. We're sorry you had a problem and please don't hesitate to call us directly for further clarification. Thank you again."
Arlene R.
Dec 2014
unknown
Response from ServiceMark Heating, Cooling & Plumbing
"Thanks for the kind comments - so glad we could help with your problem."
Jeffrey W.
Jul 2014
Been waiting 2 weeks for an estimate. Have called several times and still have not received estimate. Poor follow up. Probably will not use because of this experience. Chose this company because of good ratings. Very disappointed.
Response from ServiceMark Heating, Cooling & Plumbing
"We're glad that we were able to get in touch with you recently. Thank you for taking the time to speak with us. We apologize again for the delay and look forward to serving you again and creating a better experience."
JENNIFER P.
Jun 2014
There was one person that came out. It took about two hours to complete the job. They did a fabulous job. We needed someone to come out so talked to a couple of friends and found them on Angies List. They came out the same morning and the air was on when he left. I would tell family and friends that the service is good and reliable.
Response from ServiceMark Heating, Cooling & Plumbing
"Thank you for taking the time to review our recent service call. Hopefully you'll now have a "cool" rest of the summer!"
Vanessa P.
Jun 2014
unknown
Response from ServiceMark Heating, Cooling & Plumbing
"Thank you for your review. We'll stand by if your heater has any type of problem this winter."
Gwen D.
Mar 2014
.
Response from ServiceMark Heating, Cooling & Plumbing
"Thank you for taking the time to provide us with a positive rating. Please remember that we are here for all of your home heating, cooling and plumbing needs. We're looking forward to working with you again soon!"
Susan W.
Feb 2014
I liked them so much that I picked up a plumbing contract with them. It did not take them long at all to do the project. Excellent. They cleaned up after themselves and they were very courteous and professional.
Response from ServiceMark Heating, Cooling & Plumbing
"We're thrilled that you had such a positive experience with our plumbing department! Thank you for taking the time to share! Please feel free to call us for any of your plumbing needs, and remember that we provide full service and installation for your heating and cooling equipment."
Stephen R.
Dec 2013
Service Mark replaced my air conditioner. I already had another quote, that I thought was a fair price, but Service Mark was about $500 cheaper. They arrived on time and completed the work a little earlier than expected. They did not try and sell us on additional services. The workers were very friendly and respectful. They even stopped and helped my wife carry in the groceries. (It was very cold with lite snow at the time.) I would highly recommend Service Mark.
Response from ServiceMark Heating, Cooling & Plumbing
"Thank you for your kind comments about our service and our employees. We're thrilled that we were able to meet your expectations. It is our pleasure to help with all your home comfort needs - even carrying groceries! Thank you again for choosing us."
Brad S.
Dec 2013
When I first made the call to their 800 number the person on the phone tried to tell me that you don't have to do any maintenance on a hot water heater. I explained that the anode rod needed to be changed and there were other things that I wanted inspected due to the age of the water heater.
We had a "morning" appointment but did not receive a phone call until 12:50 in the afternoon. The message explained that the first appointment ran longer than expected. I waited around at home until 12:00 but could not stay any longer than that.
We had a great experience with Service Mark when our AC unit was serviced so this is very disappointing. I cannot trust them again.
We had a "morning" appointment but did not receive a phone call until 12:50 in the afternoon. The message explained that the first appointment ran longer than expected. I waited around at home until 12:00 but could not stay any longer than that.
We had a great experience with Service Mark when our AC unit was serviced so this is very disappointing. I cannot trust them again.
John L.
Nov 2013
The entire process from sales though installation were completed in a very professional manner. For once, I believe we received what we paid for and promised.
Response from ServiceMark Heating, Cooling & Plumbing
"We're thrilled to hear about your positive experience! Thank you for rating us with all A's and for taking the time to tell us about your satisfaction with our services. We're glad you're staying warm and cozy as winter approaches!"
Raymond E.
Oct 2013
They were delayed and 90 minutes late coming in that morning. However, they stayed until about 8:00 PM to finish the job. The sales rep. was knowledgeable, courteous and business like. So, were the technicians. Prices were competitive. Good follow up on the new thermostat complaint. All in all, a very good experience!.
Response from ServiceMark Heating, Cooling & Plumbing
"Thank you for taking the time to let us know about your experience. Please accept our apologies for arriving late, although, we're happy to hear that the job was still completed to your satisfaction. It is always our number one goal to make sure that if we make a mistake, that we make it right soon after. Thank you for choosing ServiceMark!"
Sandra W.
Mar 2013
They were absolutely wonderful. I would recommend them without qualifications. They are great. They can expect good service and good value for the money. We know that they are honest. We are saying that because they thought they needed to do more than they did, they could have been dishonest so they had to do it but they didn't. They just charged us for the lesser amount because it was less than they thought. They are really good.
Response from ServiceMark Heating, Cooling & Plumbing
"First of all, thank you for choosing ServiceMark for your brand new installation! We know it is a big decision, and we pride ourselves on our honest, upfront pricing and our strong desire to provide great service to our customers. Secondly, thank you for sharing your positive experience with us. We look forward to serving you in the future!"
Frances W.
Jan 2013
It didn't go!
Response from ServiceMark Heating, Cooling & Plumbing
"Our sincerest apologies for your disatisfaction with our company. We would like to speak to you regarding the service to see if there is anything we can do to try and turn this around. Please give us a call when you return from Florida. We certainly would love to service you in the future!"
RICHARD K.
Dec 2012
Heater was working intermittently so I turned it off and called ServiceMark. The person who answered the call was courteous and professional. They set up my appointment and a tech (Kennith) called and arrived at my home with in 3 hrs. Kennith was knowledgeable, courteous, and through. He diagnosed the issue with my heater and repair the issue quickly and repaired the problem at a fair price. I have used ServiceMark in the past and will continue to use and trust their service.
Response from ServiceMark Heating, Cooling & Plumbing
"We're happy to hear that you've had a positive experience with us from the first phone call to the actual service. Thank you for writing us with such nice compliments."
Bruce H.
Nov 2012
They have been around for a long time. They are very reliable.
Response from ServiceMark Heating, Cooling & Plumbing
"Thank you for the high ratings! You're right, we have been around for a long time - 60+ yrs actually. And it is loyal customers like you who entrust us in their homes that we are very grateful to have! We look forward to many years of service to come."
Peter C.
Nov 2012
They are very nice people. They have done some extra such as put in a filter. They are usually prompt, courteous and effective. We are quite happy with them.
Response from ServiceMark Heating, Cooling & Plumbing
"We're happy to hear that you've been satisfied over the years. Thank you for taking the time to compliment us for the many things that we strive hard to achieve!"
Mareta G.
Nov 2012
Their service was terrific. They did exactly what they said they would do. They did it on time and on budget. I wouldn’t deal with anyone else. I have recommended them to do a number of my neighbors and they are all thrilled. The heat pump is state of the art, and - after 11 months - i can honestly say that our heating and cooling bills are reduced by 40% (or more). Company also came out to "check up" on our furnace without charge, once the cooling season started.
Response from ServiceMark Heating, Cooling & Plumbing
"Thank you for taking the time to compliment our work. We're thrilled that we were able to help turn a negative experience into a positive one! And it's even more gratifying to hear that we helped you save on your utility bills! We look forward to working with you and your neighbors for many years to come!"
Jane H.
Nov 2012
unknown
Response from ServiceMark Heating, Cooling & Plumbing
"It is always humbling to hear nice compliments when a customer like you has been using us for years. Thank you very much for your loyalty!"
James P.
Nov 2012
The technician that came out was excellent. He showed me a lot of things about my unit. He showed me how to fix the balance. He was great. I never had a guy show me so many things about my unit. He was great. I have recommended them to several people.
Response from ServiceMark Heating, Cooling & Plumbing
"We take great pride in the extensive knowledge that our technicians possess. Thank you for taking the time to let us know what a positive experience you are having with us."
Eve C.
Nov 2012
We are really satisfied with them. We have used them for many years.
Response from ServiceMark Heating, Cooling & Plumbing
"We're happy to hear that you're enjoying our whole-home comfort services. Thank you for taking the time to compliment us!"
Licensing
State Contractor License Requirements
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*Contact business to see additional licenses.
FAQ
ServiceMark Heating, Cooling & Plumbing is currently rated 4.8 overall out of 5.
ServiceMark Heating, Cooling & Plumbing accepts the following forms of payment: CreditCard
Yes, ServiceMark Heating, Cooling & Plumbing offers free project estimates.
No, ServiceMark Heating, Cooling & Plumbing does not offer eco-friendly accreditations.
No, ServiceMark Heating, Cooling & Plumbing does not offer a senior discount.
Yes, ServiceMark Heating, Cooling & Plumbing offers emergency services.
No, ServiceMark Heating, Cooling & Plumbing does not offer warranties.