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Master Shower Doors
Doors (Interior) - Install or Replace, Window Glass - Install or Replace, Mirrors - Install or Replace,
About us
Master Shower Doors is a family-owned and operated business located in Newark, DE, and serving the state of DE and portions of NJ, PA, and MD. We have been providing our clients with frameless shower enclosures since 1989. We are your source for custom designed, meticulously crafted, and professionally installed glass shower enclosures and shower doors. At Master Shower Doors we are dedicated to going above and beyond by providing excellence in service, products, design, manufacturing, and installation. We offer a wide variety of luxury enclosures for the shower or tub that help you create your own private sanctuary. Lifetime glass protection is available on all of the products, which makes shampoo and soap residue a thing of the past! We also offer expert repair services. If your shower enclosure is leaking, has broken parts, or is out of adjustment, our highly trained and experienced repair professionals fix most brands of shower doors. Stop in today for special pricing options. Call Master Shower Doors today for a free quote!
Business highlights
Veteran owned and operated
36 years of experience
Services we offer
Custom Design, Meticuosly Crafted, Professionally Installed Frameless Glass Shower Enclosures including Swing Door, Sliding Doors, Spray Panels. Plus ultra-clear glass, and a wealth of knowledge to guide clients to the shower of their dreams., glass patterns, glass protection
Amenities
Free Estimates
Yes
Accepted Payment Methods
- CreditCard
Reviews
4.887 Reviews
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 89% | ||
| 9% | ||
| 0% | ||
| 1% | ||
| 1% |
Showing 1-25 of 87 reviews
Len S.
Jul 2022
It took them 11 weeks to get my shower door installed! They were less than honest about my order throughout. Ultimately I didn’t even get what I initially ordered. They claim they told me the item I ordered was no longer available. They did not. When I emailed or called them to check on the status of my order, I never got a response. After 6 weeks of inaction on their part I finally contacted another sales rep and started to get answers. Not honest ones, but at least they were answers. I was told the door would be in in a couple of weeks. After 8 weeks the installation crew arrived with a door. NOT the door I ordered, but a door. I went to the office the next day and got a lot of bs from my sales person. She told me she had told the item I ordered was not available and I’d have to order something else. At this point I should have walked away, but I’m a slow learner. I ordered something else. They made a mistake on the order, but corrected it when I called them and sent them an email about it. 11 weeks after my initial order the door was installed. The install crew did an outstanding job. When this ordeal was over I wrote a letter to the owners detailing my experience with their company. I got no response. I wasn’t surprised. I do not recommend using this company.
Mary A.
Aug 2017
She raved about them. She said the installers were nice, professional and thorough. They were on time and said to call if she had any problems or questions. She would definitely recommend them
Response from Master Shower Doors
"That's great to hear. I've passed the kind words onto our team. Jean Taylor Master Shower Doors"
Donna D.
Aug 2017
Professional staff understood my request and responded with several quotes. Very pleased with the services provided.
Response from Master Shower Doors
"[Member Name Removed], I'm so pleased we were able to provide you with several options to help in your shower door selection. Thank you for sharing your experience. Kind Regards, Jean Taylor Master Shower Doors"
Ashraf J.
May 2017
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Response from Master Shower Doors
"[Member Name Removed], Thank you for the kind review. Have a great day. Jean Taylor Owner Master Shower Doors"
Aaron S.
Mar 2017
The ordering process was very easy and Bobby was a lot of help showing us the available options. Glass turnaround time was faster than other local companies that I contacted, the whole process took a little less than 3 weeks. Everyone that we dealt with was professional and courteous. The only complaints that I had were a ding in the drywall and one on the vanity that I had to repair after the installers left.
Dan K.
Mar 2017
They fulfilled all of the promises they made when we hired them. Did a good job and am still happy with the door today.
Benjamin B.
Feb 2017
It went very well. Gave us a lot of design help & assistance. Steered us away from potential design disasters. The installation went quickly & smoothly. The doors fit perfectly. Maintenance on the doors also went perfectly. They knew just what the problem was (rollers) & fixed it the first time. The only downside of our maintenance experience was the minimum service charge of $100 (at that time).
Mary P.
Jan 2017
The job went perfectly and they dis a beautiful job.
David P.
Jan 2017
Work was done very well and on time. We are very pleased.
Mary W.
Nov 2016
silicone seals keep falling off - this is the 3rd time. Very hard to get return call. Glass is beautiful.
Debra D.
Jun 2016
unknown
Response from Master Shower Doors
"[Removed members name] Thank you so much for the kind review. We will be here to be of service whenever you may need us. Kind Regards, Jean Taylor, Owner Master Shower Doors"
Cornelius T.
Jun 2016
unknown
James C.
Mar 2016
unknown
Response from Master Shower Doors
"Mr. [Member Name Removed], Thank you so much for the wonderful review! We keep trying for 26 years to keep the customer service at the forefront! Let us know when we can help you in the future! Jean Taylor Owner Master Shower Doors"
Bob N.
Mar 2016
unknown
Response from Master Shower Doors
"Mr. [Member Name Removed], Thank you for the positive review and for choosing Master Shower Doors. Jean Taylor Owner Master Shower Doors"
Patricia M.
Feb 2016
unknown
Response from Master Shower Doors
"Ms. [Member Name Removed], We are so glad that we were able to help! Jean Taylor Owner Master Shower Doors"
Shirley D.
Feb 2016
unknown
Response from Master Shower Doors
"Thank you for taking the time to write a review! We were so glad that you were pleased! Jean Taylor Owner"
Janet J.
Jan 2016
unknown
Mary P.
Jan 2016
unknown
Response from Master Shower Doors
"Thank you so much for your wonderful review! We strive everyday to make sure we do our very best to make your experience enjoyable and as stress free as possible! Thank you again and please let us know if we there is anything we can do for you in the future! Happy New Year! Jean Taylor Owner"
Patricia Z.
Dec 2015
unknown
Response from Master Shower Doors
"Thank you [Member Name Removed] so much for your glowing review of our company! Our frameless doors are built to last and remain beautiful for years to come and yours is most certainly a testament to that! Jean Taylor Owner"
Tony F.
Sep 2015
I found them on your list. The service was good. They were an A.
Response from Master Shower Doors
"[Member's name removed] We were very happy to be able to serve you for your shower door needs. We will always be here if you need us and thank you for your kind words. Thank you, Jean Taylor Owner, Master Shower Doors"
Bettie F.
Aug 2015
Professional, all the way!
Just got it installed today so have not used the shower yet but it looks fantastic.
Just got it installed today so have not used the shower yet but it looks fantastic.
Ruth B.
Aug 2015
Although these doors are expensive, we priced several others - they all priced out about the same.
Our installation was done professionally, the installers were courteous, carefully answered any questions we had, they met the appointment date and time just as we anticipated. Smooth business transaction. In fact, I had an Angie's List coupon which my husband failed to present during measurement and installation process. I contacted them and they refunded the coupon amount promptly! Thank you!
Our installation was done professionally, the installers were courteous, carefully answered any questions we had, they met the appointment date and time just as we anticipated. Smooth business transaction. In fact, I had an Angie's List coupon which my husband failed to present during measurement and installation process. I contacted them and they refunded the coupon amount promptly! Thank you!
Response from Master Shower Doors
"{Member name removed}we are so pleased that you are happy with your frameless shower door and also that you took the time to post it on Angie's List! We are always here if you need us! Jean Taylor Owner"
Dan K.
Jul 2015
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Response from Master Shower Doors
"{member name removed}, we are so pleased that you're happy with your enclosure! And especially thank you for taking the time to reply on Angie's list! Jean Taylor Owner of Master Shower Doors"
Patricia M.
Jun 2015
.
Response from Master Shower Doors
"So glad we could help! We always be here if you need us! Jean Taylor Owner"
Dan G.
Jun 2015
unknown
Licensing
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FAQ
Master Shower Doors is currently rated 4.8 overall out of 5.
Master Shower Doors accepts the following forms of payment: CreditCard
Yes, Master Shower Doors offers free project estimates.
No, Master Shower Doors does not offer eco-friendly accreditations.
No, Master Shower Doors does not offer a senior discount.
No, Master Shower Doors does not offer emergency services.
No, Master Shower Doors does not offer warranties.