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Founded 2003 • With Angi since May 2010
68 Albe Dr Ste B
Newark, DE 19702
05/23/2017
Lou C.
everything went really well - on time and completed early
Description of Work
new furnace and ac
Category heating & air conditioning/hvac
03/25/2017
Paul S.
.
Description of Work
.
Category heating & air conditioning/hvac
11/29/2016
Fred A.
The workers were friendly. They were good.
Description of Work
They pumped the freon out of my system.
Category heating & air conditioning/hvac
08/03/2016
Elmer H.
We bought our heater A/C unit from Enhanced and it has been a good experience. Price was good and the unit has run flawlessly so far after a few years. We have annual maintenance done on it so there is no big problems. Matt Krun (?) did our annual maintenance this year (back in early July), he explained everything to me that was going on. He basically said everything was working perfect. He cleaned out a mouse nest in our unit which I didn't know was there. Nice guy and did a thorough job, spent some time on it. Every time these guys have been out over the past five or so years they've done a good professional job and they are available for immediate service if my unit should happen to break down. So I've been pleased.
Description of Work
Yearly Maintenance, we bought our Heater/AC unit from Enhanced a few years ago
Category heating & air conditioning/hvac
06/27/2016
Cathy M.
Description of Work
.
Category heating & air conditioning/hvac
08/23/2015
Charles L.
We had our air conditioner freeze up over the weekend. We replaced our filter, let the system completely defrost overnight and called Enhanced on Sunday to have them check everything over. They called us back first thing Monday and came out later that day. The tech (Greg) did a thorough PM check of the system inside and out. Greg was extremely prompt, courteous and thorough. Things got interesting when the A/C system stopped blowing cold air on one of the hottest days of the year a couple of days later. Once again we gave Enhanced a call to come back out. They sent Greg back out to see what the issue was this time. Greg was at the house a couple of hours later and went straight to work. He quickly found the issue (loose wire) outside and made the repair. There was no charge for this repair and cold air was once again blowing through the house. This is the 4th time we've used Enhanced for repairs to our HVAC system over the 6 years we've owned the home. Each time they've made every effort to minimize the cost impact to us and the downtime of the system. Twice they dealt with manufacturer warranty issues on our behalf despite not being the authorized contractor for our system. In every instance (prior to this one) they band-aided the system so that we had functionality while parts were ordered and ultimately installed with minimal incovenience to us. We don't love it when something goes wrong with the HVAC system in our home but we love dealing with Enhanced when trouble does strike.
Description of Work
Preventative Maintenance check of our central air conditioning system
Category heating & air conditioning/hvac
11/26/2014
Arthur B.
It was fine.
Description of Work
Cleaned the heater.
Category heating & air conditioning/hvac
12/30/2012
Mark D.
Before I address the company overall, I must say that Ed is a brilliant technician. He might not reveal this given that he is a man of few words unless he knows you are an engineer and that he can talk tech freely. The way he executed the repair to our HVAC system gave me back my quality of life. I had been having severe dry eye symptoms since December 2009. We had had a new furnace and A/C system installed in September 2009, but hadn’t really used it beyond testing until after Thanksgiving. In the new systems, the fan circulates at variable levels, but operates virtually 24/7. Because of the time separation and other health issues, I didn’t connect my symptoms to the recently installed system. Long story short, after many doctors and $$$, I identified the culprit and related the info to Enhanced. Ed researched possible solutions *before* he began making repairs. York gave him bogus remedies. After exhausting their recommendations, he figured out how to set 2 jumpers on the motherboard at the furnace. Voila! I can function like a human being again. Now to the company. They responded rapidly to my complaint of a nonfunctioning A/C and sent Ed out within 3 hours. Ed quickly confirmed the cause of the problem and had to order the part because parts for newer systems don’t live in the local warehouses. I first called the company that installed my system and then several others. All concurred that they, too, would have to place a parts order. This happened on Friday. So the part would not arrive until Monday. He came at 8:30 AM on Monday and repaired the A/C unit. Then he reconfigured my HVAC system. Their price was good and their service spot on. They have a customer for life. We have a rental property, which also experienced HVAC repair needs in 2012. In a separate review, they also get a thumbs up from me for that job.
Description of Work
Replaced A/C fan motor under manufacturer warranty. Reconfigured system so that fan was not circulating 24/7.
Category heating & air conditioning/hvac
10/20/2011
Kim S.
The company came to use on short notice. They were professional and friendly. They diagnosed an issue that had been missed 3 times by another HVAC professional. Their fees were very reasonable.
Description of Work
We were not able to use our air conditioning and had a friend come out who is in the HVAC business three times and could not fix the issue. He had replaced different parts and it would still fail. We called Enhance and they were out within 1 day and the individual technician stayed here for a while and found out the unique problem that our friend was never able to diagnose. We also used them originally when we had our heat pump put in about 8 years ago and were very happy with them then. They were just starting out then so I was hoping that they had not gotten too big for good service. And they have not. I will continue to use them in the future.
Category heating & air conditioning/hvac
09/13/2011
John C.
VERY GOOD PRICE COMPARED TO OTHER CONTRACTORS AND GREAT SERVICE AND RESPONSIVENESS TO ALL QUESTIONS AND CONCERNS BOTH BEFORE AND AFTER INSTALLATION.
Description of Work
NEW HEATING AND A/C SYSTEM FOR HOUSE
Category heating & air conditioning/hvac
Service Provider Response
Thanks [Member Name Removed], glad you were happy with the install05/03/2011
LYNNE C.
Very pleased and will bring them back again in the fall for our heater.,,,
Description of Work
Did a tune up on our AC unit, cleaned outdoor condenser coils, checked all wires all volts amps etc.... inspected indoor evaporator coil, cleaned condensation drain line, replaced air filter cleaned and oiled blower motor etc.... Very knowledgable...Did not try to "sell" us anything we did not need, (like a competitor tried to do, I won't mention their name).... Very pleased and will bring them back again for our heating unit this fall..
Category heating & air conditioning/hvac
Our mission is to be a provider that brings back the personal touch with our customers. We will build a relationship that will last a lifetime after you see our quality work. As a locally owned and operated business we feel invested in our clients and constantly strive for customer satisfaction. We won't leave until the job is done right! Call or click to schedule an estimate today!
When you need AC heating or plumbing services, look no further than Horizon Services. For nearly 30 years, we’ve been the trusted name in plumbing heating, and air conditioning, offering an unmatched level of service at reasonable rates.
Family owned and operated since beginning operations in 2010. Servicing all makes and models of HVAC equipment. NATE Certified, BBB Accredited, fully licensed, bonded, and insured. Multi-year winner of the Angie's List Super Service Award! Serving New Castle & Kent Counties, DE (*Exclusion: Incorporated city limits of Wilmington) and portions of Cecil & Kent Counties, MD. Call for details or with any questions. (**Kent County, MD Exclusions: Georgetown, Pomona, Rockhall, Tolchester Beach, Woods Edge) (***Cecil County, MD Exclusions: Arundel, Carpenter Point, Charlestown, Colora, Elk Neck, Fair Hill, Oakwood, Perryville, Providence, Red Point, Rising Sun, Westminster, Winchester, Zion)
Heating & Air Conditioning Installation & Repair, Boilers, Heat Pumps, Water Heaters
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Enhanced Heating & Air Conditioning is currently rated 4.7 overall out of 5.
Enhanced Heating & Air Conditioning is open:
Enhanced Heating & Air Conditioning accepts the following forms of payment: Check, MasterCard, Visa, Financing Available
Yes, Enhanced Heating & Air Conditioning offers free project estimates.
No, Enhanced Heating & Air Conditioning does not offer eco-friendly accreditations.
No, Enhanced Heating & Air Conditioning does not offer a senior discount.
Yes, Enhanced Heating & Air Conditioning offers emergency services.
Yes, Enhanced Heating & Air Conditioning offers warranties.
Enhanced Heating & Air Conditioning offers the following services: Heating & Air Conditioning Installation & Repair, Boilers, Heat Pumps, Water Heaters
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