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MARLING'S EMERGENCY WATER REMOVAL &CARPET CLEANING logo

MARLING'S EMERGENCY WATER REMOVAL &CARPET CLEANING

Carpets or Rugs - Clean at Home, Water Removal Recovery Service, Carpets or Rugs - Clean Offsite,

About us

Marling's Emergency Water Removal and Carpet Cleaning in New Castle, DE responds immediately for cleanup of water damage emergencies and provides top-quality carpet cleaning and mold removal. Our locally owned company is licensed, insured and has been serving residential and commercial customers in northern Delaware, southeastern Pennsylvania and Cecil County MD since 1989. We are experienced in working with insurance companies and are certified in water damage restoration, water removal and cleanup, mold remediation, fire and smoke damage clean-up and carpet cleaning by the Institute of Inspection, Cleaning and Restoration, the IOT, SCRT and CRI.

Business highlights

Emergency services offered
36 years of experience

Services we offer

Marling's is a full service 24/7 emergency services company specializing in water damage and carpet cleaning.

Amenities

Emergency Services

Yes

Accepted Payment Methods

  • CreditCard
Reviews
4.719 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
79%
4
16%
3
5%
2
0%
1
0%
Showing 1-19 of 19 reviews
D P.
Sep 2015
5.0
Yes, I recommend this pro
$86
unknown

Robert W.
Apr 2015
5.0
Yes, I recommend this pro
$3,000
They were very reliable, and they were really good. They came, and they called, and the drivers called and let you know even when there was a delay, so they stayed within their time frame that they gave you the 2 hour window, it was right within their time frame. It was good, and my insurance company paid for the service that they provided.

Zack B.
Dec 2014
5.0
Yes, I recommend this pro
$150
unknown

Ralph D.
Sep 2014
4.0
Yes, I recommend this pro
My experience turned out pretty good.  They did a pretty good job on the carpets. They came out on time for the appointment. They cleaned the ottoman top well but they could have done a better job on the sides.

GERALDINE D.
Aug 2014
5.0
Yes, I recommend this pro
$150
Arrived on time. Professional and courteous. Would use again.

Gwen D.
Jul 2014
5.0
Yes, I recommend this pro
$159
The work done was very I will absolutely use the service again however I will make sure that I look over the work before they leave I had two incomplete spots in the master bedroom and the living room but all in all it was good service and excellent customer service.


Susan C.
May 2014
5.0
Yes, I recommend this pro
$224
It was a great service. It worked out well. We scheduled it two days after purchasing the big deal. They did a good job but they weren't there long.

Tamara C.
May 2014
5.0
Yes, I recommend this pro
unknown

Brunson E.
Apr 2014
5.0
Yes, I recommend this pro
unknown

Mary B.
Apr 2014
5.0
Yes, I recommend this pro
$149
Brian and Wayne did an excellent job on such dirty carpets. They even removed spots that I was afraid wouldn't come up. They also explained to me the service I could get to help keep stains from seeping in. Overall Brian and Wayne was very professional and did a superb job on my carpets. I will definitely have them back in the future as well as recommend them to my family and friends.

Judith L.
Jan 2014
5.0
Yes, I recommend this pro
Rich and I had a pipe leak in the basement and we called Horizon to fix the leak but the carpet/padding, woodwork and vinyl floor were all soaked. They responded within an hour of notification and brought all their equipment. Problem was fixed over a 3 day drying period. We were very please with the work they did to dry the basement carpet/padding, etc. They were very pleasant to work with and we'd use them again. Plan to call them again for carpet cleaning in the house.

Jerry C.
Dec 2013
5.0
$149
showed up on time, went over what needed done and did an excellent job. feel comfortable having them back when it needs cleaning in the future.

Yasmeen A.
Aug 2013
3.0
$1,900
The company cleared out the water. They removed all of their equipment and left bags for garbage and instructions about mold and how to clean the area. They did pick up the garbage after prompting from my insurance company and myself.
Response from MARLING'S EMERGENCY WATER REMOVAL &CARPET CLEANING
"Dear Customer. Marling's is glad you called us to handle your water crises. I know the paper work is over whelming and can seem excessive but it is one of those necessary procedures to protect the company from ones who may not be as honest as you are. During major storms surges our priority is getting to flooded homes as quickly as possible. Once we get new floods stabilized we return to previous jobs to complete the job. A list of damaged items was needed to be made as well as a value for the insurance company to compensate the home owner. Unfortunately that list has to be made by the homeowner, as a company we cannot place a value or guess what was payed for an item. I know that it’s an inconvenience that the damaged items were left there until we could return to retrieve them. The bags were left as a courtesy to assist in not cross-contaminating the non damaged areas with the damaged contents. Our company prides ourselves on customer service, and we are disappointed that we were unable to meet your expectations during the recent storm surge. Thank you for your feedback, we are continuously looking to strive for flawless execution of our customer services."

Elizabeth L.
Aug 2013
5.0
Yes, I recommend this pro
$400
Everything was efficient and professional - from scheduling the appointment, the performing the work. I was called to remind me of the visit, and given an estates arrival time. They were delayed at another site, and they called me a couple of times to keep me updated. They performed the work quickly but thoroughly. Very professional. Would definitely recommend and will use again.

Alan S.
Jul 2013
5.0
Yes, I recommend this pro
$750
The drying process went very well.  I would not have been able to dry the carpets as thoroughly on my own.  They used a non-toxic anti-microbial agent with a nice scent.

Marilyn D.
Feb 2013
5.0
Yes, I recommend this pro
$2,232
Arrived in the midst of chaos and took charge of the remediation to dry out plaster walls and ceilings, wood floors and basement area.

Maryann D.
Apr 2012
5.0
Yes, I recommend this pro
$119
Ken and an associate cleaned our carpets on a Saturday morning. Arrived a few minutes early and were done in about an hour. Very pleased with the outcome.  Even better with the 1/2 price special for the month of March!

Alexander M.
Feb 2012
4.0
Yes, I recommend this pro
$300
.

Barbara G.
Feb 2011
4.0
Yes, I recommend this pro
$1,448
We had a broken water heater, among other things, and it needed to be replaced so we called the plumber and they did their thing. Then we needed some clean up because water had seeped under our carpet we have in our basement and Marling's Carpet Cleaning came out and I would recommend them; they did a good job. They setup in the basement for 3 days running 24 hours a day with some dehumidifiers and a fan so they soaked the water out of the carpeting. They had to take off some, not in the entire basement, but some paneling on the floor to check to see if any water had gotten behind there. Then of course they replaced that later. They got the water out of the carpet and then they came back a day or two later and they cleaned the carpets and put the paneling back that they had taken off. They put in a lot of man hours and tied up a lot of their equipment for a minimum of 3 days. My plumber referred me to Marling's Carpet Cleaning. I had never heard of them and I wouldn't have known who to call. Maybe my plumber apparently has some kind of work arrangement with them and they called them in and they came promptly. They were courteous and seemed pretty efficient. I was very pleased.

Licensing

State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.

*Contact business to see additional licenses.

FAQ

MARLING'S EMERGENCY WATER REMOVAL &CARPET CLEANING is currently rated 4.7 overall out of 5.

MARLING'S EMERGENCY WATER REMOVAL &CARPET CLEANING accepts the following forms of payment: CreditCard

No, MARLING'S EMERGENCY WATER REMOVAL &CARPET CLEANING does not offer free project estimates.

No, MARLING'S EMERGENCY WATER REMOVAL &CARPET CLEANING does not offer eco-friendly accreditations.

No, MARLING'S EMERGENCY WATER REMOVAL &CARPET CLEANING does not offer a senior discount.

Yes, MARLING'S EMERGENCY WATER REMOVAL &CARPET CLEANING offers emergency services.

No, MARLING'S EMERGENCY WATER REMOVAL &CARPET CLEANING does not offer warranties.