Air Temp Solutions

I just had maintenance completed on my ancient A/C unit by Anthony & Sam. Very pleasant young men, knowledgeable & respectful of my home. Very nice speaking with you both!

.NA

Naturally, on the hottest weekend of the summer in 2019, with a houseful of guests for that weekend, the capacitor went. Normally, I'd order the part and fix it myself, but that would have taken days to acquire. Air Temp showed up first thing in the morning the following day, and quickly verified the broken part and replaced it. Sure, of course it was more than doing it myself--but that's not the point. They were timely, had the part in hand, and were extremely reasonable on the price. We use them for our annual AC and heater checkups as well and will continue to do so for the foreseeable future. I highly recommend the team.

Job went poorly, and took weeks to complete, because of deception by the contractor. Contract included a fee for a city "permit," but contractor did not obtain the required permit until weeks after the new sewer line was laid and covered with dirt. When I asked the contractor about the city-required inspection, the contractor told me that the inspection would be done "remotely" with submitted photographs. The city inspections department told me photographs were not acceptable, and no permit had been applied for by the contractor. This time when I asked the contractor, I was told "We didn't think a permit was needed, because you are outside the city limits." (My home is only blocks away from city hall!) Weeks later, once the contractor finally obtained the permit, the city required the contractor to uncover the new line in order to be inspected. The inspector also required the contractor to reconfigure interior drain pipes that had not been installed according to code. Not a satisfying experience!

I have nothing but praises to sing for this company! Our heat stopped working on us last week right before the temp was expected to drop significantly. I checked Angie's List, found Air Temp Solutions, submitted my issue and within minutes I received a phone call to set my appointment. They sent over Rob Teixeira who was EXCELLENT!!!! He immediately detected the issue which was the flame sensor, fixed it and viola...we had heat again in no time! We are planning on doing further work with this company as we need to have an additional return grille installed. If you need fast and reliable heating or AC this company (and Rob) is who you should go with...you will not be disappointed!!!

I intially called for Heater Tune Up. The Technician (Jared) and I both heard the sound the Heater Blower was making and he was quick to diaginos the problem. He was upfront and honest about the Repair needed and the cost. Jared was quick, clean and efficient. I was very impressed. Great job Jared.

Fantastic! There was great communication, very responsive, positive interactions with all involved from Air Temp Solutions. They did a wonderful job from beginning to end. From the first phone call to a minor question with the final invoice, I couldn't have asked for better service. I would highly recommend Air Temp Solutions to anyone.

It went horribly!! The technician's diagnostics revealed, "found obstruction in system and condenser blocked with debris". The technician said he tried adding refrigerant, but there was no response. The next day he called and recommended a repair that would have required a 2nd technician and would have cost over $2,000. The real problem turned out to be a condenser that was blocked with grass clippings. The technician recommended a repair that would cost over $2,000 when he could have simply cleaned the condenser during his visit and the unit would have responded. This company must be looking to make a quick buck at the expense of a customer in need. Avoid this company.

Excellent! They serviced both units, unclogged the condensate drains (it's been a while since they were serviced) and performed overall diagnosis.

My services are still under warranty. However, I bought a new heating and air conditioning system from them 1.5 years ago. So far the thermostat completely broke about one year out. Now I am sitting in the heat because something is wrong with the air conditioning internally. They can't fix it because it is Sunday. So I will now spend my second night without air conditioning as it broke on Saturday night. They are supposed to have some cooling units they can give you temporarily, but of course none were available. So it is going to be 88 degrees today and I am sitting here with a relatively new air conditioner that doesn't work. Also one of the owners Brian gave me his cell number and when I call it, he doesn't answer and never calls back. So I am very angry right now, thus I wrote this to get it out of my system.

Air Temp Solutions replaced my Heating and A/C system last winter. Their service was top-notch from start to finish. They gave me a great price and also honored the 10 % discount for Angie's list members. The technicians who came for the installation were true professionals and competed the whole job in less than 6 hours. Once the installation was completed they also did all the paper work and follow-up to make sure I get the energize Delaware rebate. The rebate arrived in mail last week for $1350.00. Over all Air temp is a great company with great people and great service.

AirTemp Solutions called me right away on Friday after making initial request on HomeAdvisor. We made an appointment for Monday. On Monday morning I received a call confirming that technician was on the way within 20 minutes. Chris arrived on time, he evaluated the water heater that needed to be replaced, explained what needs to be done and come up with a fair quote. We scheduled installation on Wednesday at 8:00 am. Chris showed up at 8:00 and completed installation and cleaning by 10:00. A pleasure to work with!

The servicemen were knowledgeable and professional and did an excellent job with removal of the old water heater, picking up the new water heater and expansion tank at Home Depot and installing it promptly.

They called to set up appt. and were very courteous and professional. The day of the service call they emailed and phone to see if we could do it earlier (as we were worried) and they met us to do the inspection. They were thorough and they determined it was not a sewer issue. The service call (reasonable priced) was well worth our peace of mind. They did NOT try to sell us extra services or inspections we didn't need. We'd call them again with an issue in a heartbeat. Highly recommended from a customer service perspective.

I am very pleased with the quality and affordability of the sump pump install by Chris. Clean, organized, professional. AAA+++ I highly recommend Air Temp Solutions.

Excellent price and service for HVAC and plumbing needed when I had to remove a load baring wall. I would use again.

Excellent response. Pipe disconnect found immediately. Just needed gluing. The technician quickly explained and stated cost would be $89.00. I was SO relieved and happy. This company (unlike last one used which Angie's List rated as #1) included dispatch fee in price since repair was done during 1st visit. No hidden costs. No lies @ discounts.

Great, they explained everything they did and made recommendations,

I was very pleased with the technician and the amount of time he took to explain the system to me. I, not only signed a contract but, my neighbor was also impressed by his service and he too signed up for a service contract.

they recharged my air-conditioner and cost much less than some other companies wanted to charge . Very pleased

All they did was tell me I needed a whole new HVAC system. Even though it was already working well. I paid for an A/C tune up but only got a bunch reasons why I needed major repairs or just a new system. No tune up was done that I could see. Didn't even change/clean the filter. Didn't clean the coil or anything that I seen. And I was there with or near him the whole time he was there. Not recommended.

It went very well. Work was done as promised and at the price agreed.

They did an outstanding job.  The owner of the company was there for that job and he was very patient with me,  I asked a lot of questions.  This is where I learned about the program they offered and signed up because they did a great job.  They were very professional.

We signed up for their annual program.  I am extremely happy with the company.  They were very courteous and timely.  They said exactly what they were going to do.  It was just a very good experience. They did an excellent job.  The price was very competitive.

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