PREMIER RESTORATION
About us
We are a full service Fire, Smoke & Water damage restoration company. We do mitigation and restoration of your business or home.
Business highlights
Services we offer
All repairs completed from disasters., Emergency water & smoke removal, cleaning, drying, duck cleaning, packing
Amenities
Emergency Services
Yes
Free Estimates
Yes
Accepted Payment Methods
- CreditCard
Number of Stars | Image of Distribution | Number of Ratings |
---|---|---|
60% | ||
0% | ||
20% | ||
0% | ||
20% |
Absolutely one of the worst experiences of my life. This is a State Farm insurance listed contractor.
They hire sub-contractors to do most of the work. Poor quality workmanship all around. The sub flooring had to be done twice. The wood flooring install was terrible and had to be repaired after install. Still not as good as the original.
Seems like they hire the cheapest subcontractors. The owner of Premier actually YELLED at me when I wasn't happy with the wood floor installation. However, once my brother-in-law arrived, they did what he asked and calmed down. The owner later apologized for yelling at me and hugged me when I started to cry.
Office personnel were rude and impatient. They tried to convince me to accept poor quality work. But I hired other professionals to inspect their work and confirm my concerns. I did not want to use Premier, but insurance and mortgage companies made it impossible to hire contractors I wanted, knew, and trusted. I had to spend more out of pocket money than the insurance company estimated just to get the job done right.
Home was not restored to original quality due to Premier's poor performance and workmanship.
Update: I filed a complaint with the local BBB. Premier is now threatening to sue me because I told a neighbor about my experience and filed a complaint with the BBB.
Licensing
State Contractor License Requirements
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