About us
Business highlights
39 years of trusted experience
Services we offer
Amenities
Warranties
YesAccepted payment methods
Reviews
5.011 Reviews
Showing 1-11 of 11 reviews
Michelle R.
04/2018
clock repair
 + -1 moreIt was done quickly and after a week I noticed the cuckoo clock was making a strange noise. He came twice to moniter it and make sure all was well. He is very good with treasured time pieces. M Rinaldi
Description of Work: He repaired a cuckoo clock and a mantle clock
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Yes, I recommend this pro
$350
Denise R.
10/2015
clock repair
 + -1 moreunknown
Description of Work: After moving, my grandfather clock did not run. Service was timely and extremely professional. Clock still running like a charm almost a year later. Received some tips for other clocks in home. Very happy customer.
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Yes, I recommend this pro
$100
Cindy K.
08/2015
clock repair
 + -1 moreunknown
Description of Work: Brian came to my house to service my Grandfather clock.
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Yes, I recommend this pro
$100
Dennis W.
04/2015
clock repair
 + -1 moreVery professional diagnosis, estimate, and servicing. Both items are antiques, with unusual mechanics for operation. He was familiar with both, and was confident of his ability to service. He has a backlog - which he noted "up front". With his talents, a backlog is no surprise! This is a guy who knows and loves clocks.
Description of Work: Repaired/restored antique clock and antique music box.
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Yes, I recommend this pro
$600
Beryl G.
01/2014
clock repair
 + -1 moreCalled both times to follow up on his work and be sure everything was working as it should. The best service I have ever had on this clock!!!!
Description of Work: Originally set up grandfather clock after moving from out of state. He replaced the movement on this trip very quickly and efficiently.
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Yes, I recommend this pro
$550
Mary Jane C.
11/2013
clock repair
 + -1 moreunknown
Description of Work: Put new works in grandfather clock which is working very well
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Yes, I recommend this pro
Robert B.
09/2013
clock repair
 + -1 moreI think, he's the only one in Delaware that repairs clocks. I couldn't find anybody else. Actually, I've used his service for two clocks, and he's in the process of doing it for me now. The only complaint that I've had about him was he took 12 weeks to get the service done, but he told us about that upfront.
Description of Work: I've used B Gustafson Clock & Watch Repair several times. The last one must be within the last month, specifically August 22. We submitted the clock to be cleaned and to be checked out for proper operation.
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Yes, I recommend this pro
$85
Richard F.
07/2013
clock repair
 + -1 moreMy clock now works without stopping, although it needs regulating and cleaning. Brian has a long list of customers so there is a waiting list of several months but clearly is highly regarded by his customers. It is well worth my waiting.
Description of Work: Brian visited my house to adjust my antique long-case grandfather clock. Its mechanism had suffered slight damage in transit from the UK and Brian fixed that and made a future appointment to overhaul the mechanism completely.
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Yes, I recommend this pro
$90
Marjorie G.
09/2012
clock repair
 + -1 moreRead above
Description of Work: He cleaned our antique, Scottish, grandfather clock because it was chiming 12 on each hour. Several things needed adjusting. Drove the clock face down to his workship in Milton, DE. and was told it would take several months because of other work that was ahead of ours. He promised to personally return it to our home which he did. He made sure that all was running correctly and that the chimes were functioning perfectly as well. Also tightened the hands on our Black Forest Coo-Koo clock while he was here and didn't charge for that. Was knowledeable enough to give us some history on the grandfather clock and was appreciative of us having the orginal weights. Enjoyed talking with him. Very thorough.
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Yes, I recommend this pro
$350
Joseph J.
04/2012
clock repair
 + -1 morers. We called for service on our Grandfather clock which hasn't been serviced for 11 years. We were expecting the worse since the clock has never been serviced since we bought it new 11 years ago. However, Mr. Gustafson knew exactly what he was doing and got right to it. He serviced the clock and even aligned the hands to strike when they are supposed to. We are very satisfied and highly recommend his service.
Description of Work: Our experience was very good with Mr. Gustafson. He was on time, professional and clean. His price was fair as well. He also called us a couple of weeks later to see if our grandfather clock was running correctly. We will definitely use him again when the clock is due for service again.
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Yes, I recommend this pro
$85
Lorraine C.
10/2008
clock repair
 + -1 moreHe is very professional and prompt. He calls two weeks later to see if everything is to your satisfaction. He gives you a three year notice when you should have maintenance done on the clock. He explained everything to me, but he didn't try to oversell me. He just made recommendations, but was not pushy whatsoever.
Description of Work: He made a house call to repair my grandfather clock.
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Yes, I recommend this pro
$85
Response from B Gustafson Clock & Watch Repair
Contact information
403 Federal St, Milton, DE 19968
Service hours
Wednesday:
9:00 AM - 5:00 PMThursday:
9:00 AM - 5:00 PMFriday:
9:00 AM - 5:00 PMSaturday:
9:00 AM - 12:00 PMLicensing
Insured
State Contractor License Requirements
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Clock Repair,
Jewelry Sales/Design/Repair
FAQ
B Gustafson Clock & Watch Repair is currently rated 5 overall out of 5.
Wednesday: 9:00 AM - 5:00 PM
Thursday: 9:00 AM - 5:00 PM
Friday: 9:00 AM - 5:00 PM
Saturday: 9:00 AM - 12:00 PM
B Gustafson Clock & Watch Repair accepts the following forms of payment: Check
No, B Gustafson Clock & Watch Repair does not offer free project estimates.
No, B Gustafson Clock & Watch Repair does not offer eco-friendly accreditations.
No, B Gustafson Clock & Watch Repair does not offer a senior discount.
No, B Gustafson Clock & Watch Repair does not offer emergency services.
Yes, B Gustafson Clock & Watch Repair offers warranties.
B Gustafson Clock & Watch Repair offers the following services: Clock repair, watch repair, house calls on Grandfather clocks.
Contact information
403 Federal St, Milton, DE 19968
Service hours
Wednesday:
9:00 AM - 5:00 PMThursday:
9:00 AM - 5:00 PMFriday:
9:00 AM - 5:00 PMSaturday:
9:00 AM - 12:00 PM