Prism Enterprises Parent Company, LLC logo
Approved Pro
This pro has maintained an average of 4.5+ star throughout their time with Angi.
Approved Pro

Prism Enterprises Parent Company, LLC

Air Ducts & Vents Cleaning Service, Dryer Vents Cleaning Service, Commercial Air Ducts & Vents Cleaning,
This pro has maintained an average of 4.5+ star throughout their time with Angi.

About us

Prism Enterprises, LLC, is a locally owned and operated business. **Celebrating 43 Years** Call now to speak with one of our consultants. Our Mission: Prism Enterprises dedicated to providing the best value and craftsmanship for our customers and the communities we serve through service, education and commitment protecting your property, environment and you.

Business highlights

Emergency services offered
16 years of experience

Services we offer

Air Ducts & Dryer Vent Cleaning, Crawlspace encapsulation, Fire and water restoration , Indoor Air Quality Testing, Mold Restoration, Basement waterproofing

Amenities

Emergency Services

Yes

Accepted Payment Methods

  • CreditCard
Reviews
4.7368 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
83%
4
7%
3
1%
2
1%
1
2%

Filter reviews by service

Showing 1-25 of 368 reviews
Homeowner
Apr 2025
1.0
Dryer Vents Cleaning Service
He took pictures of peoples homes without customers consents and sends them to his partners.
Response from Prism Enterprises Parent Company, LLC
"It's obvious this anonymous person has no clue. We get consent with all customers. This is what competitors can't stand that we stand out more then anyone that conduct the work that we do. And 25+ years longer then anyone in the business. If you care to reach out to me personally will be gladly to discuss what pictures you're referring too."

Shay S.
Apr 2024
1.0
Indoor Air Quality Testing
$435
In my encounters with Mark Tomblin of Prism Enterprises, LLC, I was stunned by his egregious dishonesty and lack of integrity. Not only did he fail to deliver the service I specifically requestedâ a moisture intrusion inspectionâ but he also misrepresented the company offerings, leading to a complete breakdown in trust and professionalism. I made it clear to Mr. Tomblin that I sought a thorough moisture intrusion inspection, specifically inquiring about the use of an electronic moisture meter with probes to test the moisture content of the building materials. To my dismay, Mr. Tomblin assured me that he would indeed use such equipment, without disclosing any alternative methods. However, he arrived without the promised equipment. Instead, he proceeded to take air samples with a completely different device. During this encounter, Mr. Tomblin told me that: 1. With such high humidity levels, â If you closed up the house and turned everything off to go away for three days, it [mold] would be growing.â 2. Regarding the humusy smell in the house, which comes from Microbial VOC, â I could smell it when I came in.â 3. In response to my telling him the landlord had put down plastic sheeting under the floor joists, he said the crawl space â should be encapsulated and dehumidified.â 4. When I told him I had trouble emptying the buckets on the two small dehumidifiers I bought, he suggested the remedy of a dehumidifier with a pump to a drain line. 5. As he left he said, â Iâ m so worried about your health Iâ ll try to get them [the lab] to speed it up.â When I questioned him about using an electronic moisture meter, Mr. Tomblin dismissed my concerns, claiming he had gathered all necessary information from the 2 air samples alone. It became evident that he had lied to me about the services provided. I paid him with the $435 check he wanted. I was afraid to do otherwise, as the unsavory character stood in my home. However, despite Mr. Tomblinâ s initial concern, he later denied any abnormal levels of moisture in my home, contradicting his previous statements and dismissing my legitimate worries. A few days later, Mr. Tomblin sent me the results of a mold lab report, claiming that it showed "normal levels of mold." However, conspicuously absent from the report was any mention of the moisture content of the building materials or the overall moisture levels in my home. Upon expressing my dissatisfaction and requesting a refund, Mr. Tomblin callously rebuffed my concerns in a voice message, adamantly insisting that there were â no abnormal moisture levelsâ in my home and â therefore no grounds for a refund,â despite his neglect to measure the moisture levels, and the weeks of humidistat data I had collected. When the Attorney Generalâ s office contacted Hamblin on my behalf, he admitted he didnâ t perform the moisture test but attempted to deflect blame by questioning my motives and defaming my character. My supposed lack of character and the supposed lack of a problem are irrelevant and diversionary. There is ONE issue: Mr. Tomblin did not do what I asked and he agreed to provide. This blatant disregard for honesty and transparency indicates a company rife with deceit and deception. It's clear that Prism Enterprises, LLC, cannot be trusted to uphold their end of the bargain and deliver the services they promise. For anyone considering doing business with them: insist on written documentation outlining the scope of services and associated costs, and pay by credit card whenever possible to protect yourself from potential deception. Remember, when dealing with Prism Enterprises, LLC, you may get lies, deceit, and a total lack of integrity.
Response from Prism Enterprises Parent Company, LLC
"This customer was trying to get out of lease with the home owner. Not only I did a complete inspection. I used the FLIR Imaging moisture meter which didn't show any signs of moisture that if so I could have then used the probes. This is the the best equipment out there. Not damaging the home. If wasn't needed. She even said that the owner should just level the home which is in Arden, DE And talked negative about him the entire time. She's was hoping that I would've back her complaints. There was nothing wrong with this home. Only the customer, wanting to break her lease with the landlord. Mark S. Tomblin Industrial Hygienist CEO Prism Enterprises LLC"

Anthony C.
Apr 2024
4.0
Dryer Vents Cleaning Service
Yes, I recommend this pro
Pro got the job right the first time and gave valueable suggestions.

Shay S.
Sep 2023
0.5
Indoor Air Quality Testing
$435
The owner misrepresented his services. I asked specifically if he would use an electronic moisture meter with probes to test the moisture content of the building materials in my home, as the humidity was very high--in the upper 70â s and even 82% relative humidity--and I suspected a moisture intrusion problem. He said yes and did not describe any other sort of service. However, Mr. Tomblin did not bring such equipment to the appointment at my home. Instead, he took two air samples with a wholly different device. I asked again about the electronic moisture meter with probes for measuring building materials. He said he had all the info he needed from the air samples. I paid him with a check anyway, as I was afraid not to. Later I asked for a refund and he refused. When I reported the bad act to the fraud unit, Mr. Toblin made up baldfaced lies to try to make it look like I am a terrible person in his attempt take the focus off his misrepresentation of his business and his failure to do what he said he would do.
Response from Prism Enterprises Parent Company, LLC
"This customer was trying to get out of lease with the home owner. Not only I did a complete inspection. I used the FLIR Imaging moisture meter which didn't show any signs of moisture that if so I could have then used the probes. This is the the best equipment out there. Not damaging the home. If wasn't needed. She even said that the owner should just level the home which is in Arden, DE And talked negative about him the entire time. She's was hoping that I would've back her complaints. There was nothing wrong with this home. Only the customer, wanting to break her lease with the landlord. Mark S. Tomblin Industrial Hygienist CEO Prism Enterprises LLC"

Mone&#;t F.
Aug 2023
5.0
Air Ducts & Vents Cleaning Service
Yes, I recommend this pro
They were quick and knowledgeable

Jean H.
Aug 2023
5.0
Dryer Vents Cleaning Service
Yes, I recommend this pro
I'm relieved that the service was prompt and my dryer is now working.

Keith J.
Jul 2023
5.0
Dryer Vents Cleaning Service
Yes, I recommend this pro
Knowledgeable provider and pleasant service experience

Damian C.
Jun 2023
5.0
Dryer Vents Cleaning Service
Yes, I recommend this pro
$225
Good communication, arrived on time and fair pricing. Had the tools and expertise to diagnose an unexpected issue.

Emily M.
Jun 2023
5.0
Dryer Vents Cleaning Service
Yes, I recommend this pro
$245
They were on time, efficient, and knew exactly how to help our problem. Will definitely be hiring them for future jobs

Sheila P.
Jun 2023
5.0
Dryer Vents Cleaning Service
Yes, I recommend this pro
Very quick, knowledgeable and professional. The owner cleaned my dryer duct. I am hiring him to come back and clean all my house vents.

Pias C.
May 2023
4.5
Dryer Vents Cleaning Service
Yes, I recommend this pro
The best and knowledgeable team!! Could be pricy but worth every penny.

Danielle N.
Apr 2023
5.0
Air Ducts & Vents Cleaning Service
Yes, I recommend this pro
$535
On time and very friendly

Susan E.
Apr 2023
5.0
Air Ducts & Vents Cleaning Service
Yes, I recommend this pro
They were on time, and cleaned up really well! Would definitely hire again.

Cheryl B.
Mar 2023
5.0
Air Ducts & Vents Cleaning Service
Yes, I recommend this pro
Prism was prompt, explained what they were doing clearly and cleaned up after themselves.

Karla R.
Mar 2023
5.0
Air Ducts & Vents Cleaning Service
Yes, I recommend this pro
Professional and a job well done

William A.
Mar 2023
5.0
Air Ducts & Vents Cleaning Service
Yes, I recommend this pro
Professional and very thorough. Cleaned my duct work and the dryer vent. Protected my floors when moving equipment to the basement. I feel much better about my HVAC system and relieved about the dryer vent as that is a major cause of dryer fires. Well worth the effort.

Doreen D.
Mar 2023
5.0
Air Ducts & Vents Cleaning Service
Yes, I recommend this pro
Very prompt response and very pleased with the work done.

Dee W.
Jan 2023
4.0
Air Ducts & Vents Cleaning Service
Yes, I recommend this pro
Excellent inside the house. Cleaned all vents and showed me mold on vents. Left a mess outside from the dryer vent.

GAIL P.
Jan 2023
5.0
Air Ducts & Vents Cleaning Service
Yes, I recommend this pro
Very professional, and efficient. I would hire again.

Stan R.
Jan 2023
5.0
Air Ducts & Vents Cleaning Service
Yes, I recommend this pro
On time and worked efficiently.

Harry P.
Oct 2022
5.0
Dryer Vents Cleaning Service
Yes, I recommend this pro
$18,500
Prompt,clean,courteous,professional

Barbara R.
Oct 2022
4.0
Mold & Toxic Material Test
Yes, I recommend this pro
$43,500
Mark is very talkative but at times it feels like a hard sell rather than advice

LINDA S.
Sep 2022
4.5
Air Ducts & Vents Cleaning Service
Yes, I recommend this pro
They showed up as promised. Job was completed quickly. Fellow forgot to sent my credit card receipt via email as requested. Would hire them again.

Jim B.
Aug 2022
5.0
Air Ducts & Vents Cleaning Service
Yes, I recommend this pro
$149
I received a call @ 4:30 in the afternoon from them. Appointment set up for next day between 8 and 8:30. They arrived @ 8:30 and completed the job. My new dryer was not drying clothes. They cleaned the vents and it is great.

Dorothy B.
Jul 2022
5.0
Dryer Vents Cleaning Service
Yes, I recommend this pro
Prism enterprises arrived on time and were very professional. I would definitely hire them again
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Showing 1-25 of 368

Licensing

State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.

*Contact business to see additional licenses.

FAQ

Prism Enterprises Parent Company, LLC is currently rated 4.7 overall out of 5.

Monday: 9:00 AM - 9:00 PM Tuesday: 9:00 AM - 9:00 PM Wednesday: 9:00 AM - 9:00 PM Thursday: 9:00 AM - 9:00 PM Friday: 9:00 AM - 9:00 PM Saturday: 9:00 AM - 5:00 PM Sunday: 12:00 PM - 5:00 PM

Prism Enterprises Parent Company, LLC accepts the following forms of payment: CreditCard

No, Prism Enterprises Parent Company, LLC does not offer free project estimates.

No, Prism Enterprises Parent Company, LLC does not offer eco-friendly accreditations.

No, Prism Enterprises Parent Company, LLC does not offer a senior discount.

Yes, Prism Enterprises Parent Company, LLC offers emergency services.

No, Prism Enterprises Parent Company, LLC does not offer warranties.