Atlantic Refrigeration

Couldn't have been better

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They are our regular. They replaced everything about 2 years ago. We actually did a complete renovation of our house, so they put in 2 new units and now they are providing maintenance for said units. We have been using them for decades and they are huge. Twice we have had problems with the old HVAC for electrical. We go down there for Thanksgiving and we get there Wednesday night, the day before Thanksgiving and they will still send somebody out there. They always have somebody on call. We have had somebody come out on Christmas day. They are a truly responsive company. You always want a maintenance contract with them and that puts you in the front of the line. That's the purpose of having a maintenance contract. I am not sure if somebody cold called them and they didn't get right out and they say " That's 24 hour emergency service." We know that when we call we are going to get somebody. Pricing is reasonable, I mean it's not cheap, but we had a couple of quotes when we had the HVAC replaced and it was comparable.

I would tell a friend to use them.

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The heater was frozen and they replaced the fans three time. They have nice people who would take the call and come out and fix the problem.

They delevered exactly what was agreed upon.   I found the office and road staff polite profesional and trustworthy.

unknown

My a/c at the beach condo stopped cooling.  I am the second owner and the unit is 13 years old, so I was worried.  I had another company come and tell me that the whole thing needed to be replaced.  They didn't seem reliable, and so, on the recommendation of  a friend, I called Atlantic.
In the end, they made a relatively quick service visit, figured out the breaker had flipped, and that was it.  I add all the superlative ratings because they: (a) were quick and professional making the appointment; (b) went to the property manager to pick up the key, so I didn't need to travel to the beach; (c) identified the problem quickly; and (d) did not try to sell me anything I didn't need.
I'll be using them again, up to when (hopefully not soon!) I actually do have to replace the unit!

wow, for once I am happy with a service!  My central air "froze up" due to a loss of refrigerant requiring addition of refrigerant. These guys gave me straight talk about the condition of my central air system and explained that eventually my 13 yr old air conditioning unit will need replacing-but not right now.  They added refrigerant (1lb) R-22 and explained that I can do this each season until the unit completely dies.  They charged me $173.00 for the service which included 2 trips out to the house, since my system was frozen rock solid when they initially came out and it had to thaw overnight.  They DID NOT charge me a service fee for driving out twice!  Just once.
These guys were great.  Punctual, fair, dependable.
Very happy!

They inspected the inside and outside units and determined that the outside unit had leaks in Freon pipes. The units were 16 years old so we replaced them.

Needed a/c checked out after purchase of property.

The pace moves a bit slower out there. They don't give it away for free and the price was a little high, but fair in my opinion. They showed up right on time and they did the work precisely and professionally. I would highly recommend them to others.