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LOUIS CAPANO & SONS INC

Homebuilders

Reviews

1.01 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
0%
4
0%
3
0%
2
0%
1
100%


Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0
Showing 1-1 of 1 reviews

Dustin G.
05/2014
1.0
home builders
  + -1 more
LC Homes keeps telling us repeatedly, "The developer controls and is responsible for the development of the land and the phase." They constantly blame the developer for the delays. The interesting part here is this: Capano is the owner of the land. Capano is also the developer of the land. Capano is also the owner of LC Homes, the builder of the home. No matter how you slice it, Capano is both developing the land and building the house. The finger pointing makes absolutely no sense. We have been misled about the development of this phase of the neighborhood and the delivery time for our home. We have been told that since LC Homes is not responsible for the delay, they will do NOTHING to make this process easier for us. We asked for minimal free upgrades. They refused. We asked for them to lower the premium lot fee. They refused. Obviously, we were not comfortable with paying the full deposit until we saw movement in the phase. When we shared our concerns with our LC rep, here is what we received via email: "If you can?t make this work ? I?ll have no choice but to cancel your contract for Breach? sell your cul-de-sac lot (that everyone wants) and resell a Waterford for $25k more and?make more money." Threats to cancel our contract? Telling us you will sell our lot and make more money? I was appalled. I really hope that no one else ever has this type of experience, especially because buying a new home should be exciting and rewarding.
Description of Work: My husband and I went to contract on a brand new home in the Estates at St. Annes with LC Homes in summer of 2013. Our original settlement date was May 30, 2014. It's May 8, and our phase of the neighborhood doesn't even have curbs yet. At this point, we are more than 6 months delayed with nothing but more delays ahead of us and zero visibility into the plan for completing development on this phase of the neighborhood.

Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0

$400,000

    Contact information

    5841 LIMESTONE RD, Hockessin, DE 19707


    Licensing

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    Service Categories

    Homebuilders

    FAQ

    LOUIS CAPANO & SONS INC is currently rated 1 overall out of 5.
    No, LOUIS CAPANO & SONS INC does not offer free project estimates.
    No, LOUIS CAPANO & SONS INC does not offer eco-friendly accreditations.
    No, LOUIS CAPANO & SONS INC does not offer a senior discount.
    No, LOUIS CAPANO & SONS INC does not offer emergency services.
    No, LOUIS CAPANO & SONS INC does not offer warranties.

    Contact information

    5841 LIMESTONE RD, Hockessin, DE 19707