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Boyd's Custom Remodeling Inc

About us

We offer FREE same day estimates, hundreds of credible references avl, BBB rating of A+ since 2004, find us on Facebook for our albums and customer ratings. Additional email - Boyd's Custom Remodeling Inc.

Business highlights

Emergency services offered
22 years of experience

Services we offer

Closets, basement waterproofing, builders - homes, ceramic tile, doors, drywall, electrical, excavating, firewood, garage doors, generator, gutter cleaning, handymen, remodeling - basements, remodeling - basements, roofing, siding, snow removal & stone & gravel.

Amenities

Emergency Services

Yes

Free Estimates

Yes

Reviews
1.01 Reviews
Number of StarsImage of DistributionNumber of Ratings
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Showing 1-1 of 1 reviews
LaNisha S.
Jul 2011
1.0
$7,500
Boyd's started to bring materials for the job to store in my home, from the beginning of the job til the end Boyd's and his staff were very unprofessional. His employees were more like his "boys" as he referred to them instead of employees. He was never on time, we never knew when he was coming, what days or what time. He constantly talked, & his conversations were always inappropriate. He would talk about strip clubs & even asked if I wanted to go with him & his "boys". One of his workers asked me "do I know where to get the weed at?'. He explain to me he bought all his materials at auctions to keep the price down. The first estimate he gave me was like double so my family & I decided to do some of the work such as painting & carpet ourselves. He later on went to tell me he was trying to "work me" when it came to the first estimate. He wanted me to pay extra for a faucet for the front of the garage. this faucet was not supposed to freeze in the winter time. But  it froze. He went on to say that was our fault because we should have turned the main water off. When he did the plumbing he left a pipe running across the entire length of the wall, exposed. I told him I was not happy with the pipe being exposed, he told me I could paint it to the the color of the wall! I was not happy with that response at all so I contacted the City of Dover & they sent out a inspector who said the pipe could not be left exposed on the wall. the inspector made Boyd's cover the pipe with a knee wall. After I called the City on Boyd's he became very irrate & just plain nasty. His wife Gina left a messages on my voicemail talking about how she was going to sue & put a lien on my home! The HVAC unit Boyd's installed started to leak water into my home, so I called him, he showed up 2 days later. He stated that was also my fault because there was left over siding that was left on the side of the house was laying on the water hose. But he was responsible for the clean up. He was supposed to remove all trash but instead he left it here. Every time I tried to speak with Mr Boyd about my dissatisfaction he would become angry and he would sometimes say no one is going to convert a garage over for what I charged you or  Im doing a payment plan no one does payment plans. He let me know he had another customer who was doing a payment plan and sent me to her home to look at her garage she had converted into a room she was using as a hair salon. He then went on to tell me she was behind on her payments, as well as her financial problems she was having.He also told me all his work comes with a warranty. He told me my payments were behind & when they become current I would get my warranty. Still to this date I have no warranty! Now he says his company does not give a written warranty but they stand by their work! So when he came to look at the faucet that broke that he installed, he stated it was not under warranty! & I would have to pay him to fix it!! Needless to say Boyd's Custom Remodeling is totally unprofessional. When they got word that I was rating their business on Angie's List they called their local police station and said I was harassing them and I was putting comments about them on the internet! They basically are upset that I am telling the truth about my experience with their company!

Licensing

State Contractor License Requirements

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FAQ

Boyd's Custom Remodeling Inc is currently rated 1.0 overall out of 5.

Yes, Boyd's Custom Remodeling Inc offers free project estimates.

No, Boyd's Custom Remodeling Inc does not offer eco-friendly accreditations.

No, Boyd's Custom Remodeling Inc does not offer a senior discount.

Yes, Boyd's Custom Remodeling Inc offers emergency services.

No, Boyd's Custom Remodeling Inc does not offer warranties.