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PEST PRO
Bug and Insect Pest Control Service, Termite Pest Control Service, Commercial Pest Control for Bugs and Insects Service,
About us
As a 20-year veteran police officer, I know what it means to serve and protect. I guarantee that our team of professionals will provide you with an unmatched total service experience. Your family’s health, home & environment are important and we take that seriously. Our comprehensive Integrated Pest Management (IPM) services allow us to provide effective pest control while at the same time reducing the volume and toxicity of pesticides used. IPM is a process for achieving long term, environmentally sound pest control through the use of a wide variety of technological and management practices. IPM control techniques include a combination of pest monitoring, good sanitation practices, education, building maintenance and the use of pesticides when necessary. Our pest management choices, formulations, and application techniques minimize the exposure and potential risk to people and the environment.
Business highlights
Emergency services offered
14 years of experience
Services we offer
Bed Bug Service, Crawlspace & Basement Conditioning, Dehumidification, Drainage Modification, Fleas, General Pest Control Services, Home Pest Proofing, Integrated Pest Management (IPM) Services, K-9 Bed Bug Inspections, Mosquito Control, Rodent Control, Stinging Insect Control., Termite Services, Weed Control
Amenities
Emergency Services
Yes
Free Estimates
Yes
Accepted Payment Methods
- CreditCard
Reviews
5.048 Reviews
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 96% | ||
| 4% | ||
| 0% | ||
| 0% | ||
| 0% |
Showing 1-25 of 48 reviews
Ken G.
Jun 2019
contacted through angieslist. got a quick reply. was able to set up appointment for work to be done pretty quickly. they arrived on time and completed the job. tech followed up by phone and gave me some more helpful info. pricing was great as compared to others. would use again.
Response from PEST PRO
"Thank you for sharing your service experience with our company. Providing priority response to urgent and sensitive matters is so much a part of our service culture. We appreciate having the opportunity to showcase that with this service."
KATHY S.
Mar 2018
We got an immediate helpful response on the phone. An inspection was set for the next day with two additional follow up visits. The visit included a thorough review of inside and outside of the house, some exterior bait boxes, interior sticky traps, and advice on securing premises for the long run. Return visits involved checking and rebaiting all the traps. We do not live on site, and so the inspection follow up by paper and phone was excellent.
Response from PEST PRO
"Thank you for sharing your experience. We were pleased to take that small crisis off your plate. Very pleased to meet such a nice couple and we look forward to taking care of you for as long as you'll have us."
Cece B.
Oct 2017
Couldn't be more pleased.
Response from PEST PRO
"Thank you for sharing your experience. We love our core values and hearing how they continue to please clients just like you."
PAULL H.
Sep 2017
Great service
Response from PEST PRO
"Thank you for sharing your service experience."
Barbara E.
Aug 2017
Very well and when I needed them to come back to put additional mouse traps down, they were very courteos and prompt.
Response from PEST PRO
"Thank you for sharing. We appreciate the opportunity to protect your home and rest assured - we will keep that barrier in place to address unwanted guests."
Norma D.
Jul 2017
Scott was very professional and showed up when promised. He also removed an older nest that did not completely form.
Response from PEST PRO
"Thank you for your review. We appreciated the opportunity to provide service."
Laura H.
May 2016
unknown
Response from PEST PRO
"Thank you. We appreciate you taking the time to share your experience with our company."
John E.
Apr 2016
unknown
ROSE D.
Apr 2016
We longer have an ant infestation since Scott has been making quarterly applications for the past several years.
The product used has been safe for myself, husband and pets.
Response from PEST PRO
"Thank you for your continued trust in our company. Assurance is important and we are glad to deliver it."
Maureen G.
Apr 2016
very well. Austin, the service man who arrived, was on time; totally professional and personable; told me each step what he was doing. He is a great representative of PestPro. I also had a question about my billing and promptly received a call from their office manager. And then, Scott, the owner followed up later that day with another call and apologies for the confusion. Very appreciated.
Response from PEST PRO
"I will ensure this is shared with the technician. Great feedback! It's good to see integrity at work. Your review was greatly appreciated and it truly reinforces to me we are succeeding in our vision mission."
Dianne J.
Apr 2016
Scott was extremely thorough and professional. He was very patient and knowledgeable when answering my many questions. After working with him just this first visit, I feel totally confident in what Pest Pro has to offer. I can recommend Pest Pro without any hesitation.
Response from PEST PRO
"Thank you for sharing your service experience. We look forward to partnering with you and protecting your home for years to come."
Sergei B.
Mar 2016
unknown
Response from PEST PRO
"Thank you for allowing PESTPRO to inspect your home and provide you with a detailed needs analysis. We welcome the opportunity to showcase our other services with the same service excellence in mind. Again, thank you for sharing your experience."
David W.
Nov 2015
unknown
Response from PEST PRO
"Thank you for taking the time to share your service experience. We look forward to keeping you pest free for months to come. Have a great holiday."
Fred N.
Jun 2015
unknown
Response from PEST PRO
"Thank you for your service consideration. We know in today's pest control industry how important it is to meet expectations and meet them well. We appreciate having had the opportunity to protect your home and showcase our service."
Cynthia H.
Jun 2015
Great, no issues.
Response from PEST PRO
"Thank you for sharing your experience. Hopefully our extended application will provide you months of barrier protection. Have a great summer."
Clara S.
Jun 2015
Great. Explained everything. Serviced our home inside and out. Gave me info quarterly service, so that if interested, I can call or email the office. On time. Efficient. Professional. Knowledgeable.
Response from PEST PRO
"Thank you for sharing your service experience."
Nancy W.
Jan 2015
unknown
Response from PEST PRO
"Thank you for taking the time to rate our work. Your opinion is valued and we appreciate your service consideration."
Don S.
Sep 2014
Scott was at the door right on time. He explained what he was going to do and gave me feedback throughout the inspection. He was personable and professional -- he owns the company, so he understands the "people" part of it. I would use him again and would certainly recommend him to anyone. I found him through Angie's List.
Response from PEST PRO
"I know this may sound like a broken record but I'm going to play it again - Thank you for taking the time to share your experience. I look at each and every review that is posted and view our service through the lens of the client. So - good, bad or otherwise, each post service assessment provides us a huge advantage by letting us know whether we are firmly on that platform of service excellence."
Tiffini A.
Sep 2014
unknown
Michelle P.
Sep 2014
Scott came to our new home and discussed
the services that he could provide. We are new to Delaware but have lived in
states as far south as Florida and as far north as Vermont. I know that
each area of the country has special needs as far as pest control is concerned.
We also have a pet and a grandchild who visits and we wanted to be sure that
any products used were appropriate to those issues.
Scott was knowledgeable and professional.
He took time to explain different services and made some useful suggestions for
keeping our home pest free. I was particularly impressed that he discussed
Integrated Pest Management options. Pest control is not as much fun as choosing
paint colors or landscape plants, but in many ways it is more rewarding when it
is done right. Scott does it right.
the services that he could provide. We are new to Delaware but have lived in
states as far south as Florida and as far north as Vermont. I know that
each area of the country has special needs as far as pest control is concerned.
We also have a pet and a grandchild who visits and we wanted to be sure that
any products used were appropriate to those issues.
Scott was knowledgeable and professional.
He took time to explain different services and made some useful suggestions for
keeping our home pest free. I was particularly impressed that he discussed
Integrated Pest Management options. Pest control is not as much fun as choosing
paint colors or landscape plants, but in many ways it is more rewarding when it
is done right. Scott does it right.
Response from PEST PRO
"Thank you for sharing your experience. I am pleased we were able to meet your expectations and enjoyed our conversation. We look forward to being one of your repeat service providers."
L J.
Jul 2014
The PestPRO staff are knowledgeable, thorough and communicate well. PestPRO keeps me informed about the results of each visit and makes helpful suggestions. I haven't had any pest emergencies yet, but if I do, I feel comfortable that PestPRO will resolve effectively.
Response from PEST PRO
"Thank you for your review. Rest assured....any issues you may have between your regular scheduled services will be handled like an emergency room visit at the best hospital without a co-pay. We have you covered! It is rewarding to know you have confidence in our company and we will certainly meet your service expectations. Thanks again for sharing your service experience with such a large audience."
Tyreta J.
Jul 2014
Service was excellent. On time. Thorough. Described what was being done and asked if we had any concerns or questions.
Response from PEST PRO
"It is refreshing to know that our team is consistently on their mark. Most rewarding is to hear our technicians are genuinely meeting those communication expectations. Communication between client and company is extremely important to us. It is the playbook for effective and successful service. So, thank you for communicating your recent service experience. Your comments are valued and we share these with our team."
Geneva M.
Jul 2014
I have had different jobs done around my house and none of these other workers or companies take the care that the techs of Pest Pro take to care for and respect our property and our home. The tech is always polite, friendly and shows up within the time window I am given. He immediately goes to work. The tech sprayed the outside of our home and the inside of our garage then before he came in the house he knocked on the door then put on the booties so he did not track dirt in from outside. The young man took his time and hit all the areas of the house we had seen spiders in addition to spraying the general areas.
Response from PEST PRO
"Thank you for taking the time out of your day to grade our work. We are always excited to get a review as it serves as our compass. At all times we strive to head in the direction of service excellence. Our clients expect that and deserve nothing less. And, we know our Angie's List family would let us know if there was an expectation that was not met. So, thanks again for sharing your service experience. Its always good to know your team is on track."
Brenda R.
Jan 2014
Very professional! Scott was prompt, courteous & knowledgeable. We have had his services twice and have an ongoing contract. We would highly recommend him.
Response from PEST PRO
"Thank you for your review. We love our clients at the beach."
Kari H.
Nov 2013
.
Response from PEST PRO
"Thank you for your review."
Licensing
State Contractor License Requirements
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.
*Contact business to see additional licenses.
FAQ
PEST PRO is currently rated 5.0 overall out of 5.
PEST PRO accepts the following forms of payment: CreditCard
Yes, PEST PRO offers free project estimates.
No, PEST PRO does not offer eco-friendly accreditations.
No, PEST PRO does not offer a senior discount.
Yes, PEST PRO offers emergency services.
No, PEST PRO does not offer warranties.