Lowe's Home Improvement

They have an installation service. I have used them several times for small projects like installing ceiling fans. They are really good. I am thinking about changing out my toilets. I am getting disability approved toilets. I think I am going to use Lowe's because they are good. They have installed security doors for me. I do not remember the price but I remember it being reasonable. When I say reasonable, I mean it was not cheap but I did not feel overcharged either. After the work was done, I felt that one of the fans was off balance a little bit. They sent that same person out again without charge to balance it correctly. I really think that a lot of people, once they get your money, they just want to walk away from it and the responsibility. I never got that sense. They came right back out, took a look, tried to balance it to get it right. I was really impressed by that. They are really responsive. There is no hemming and hawing. They just sent him out to take a look at it. From start to finish with the communication, it was about 2 weeks. Someone was always available. When they called me and I was not here, they left a message. It was easy to contact them again and speak with them. It has been my experience that they always stand by their work and they should not have any problems. They clean up was good. I do not remember having to clean up anything that he left. He did a thorough job because I am studious about how my house looks.

The installer came and removed the original flooring, installed backer board and never returned to complete the project. I did not have use of half of my home to include 2 bathrooms until I was able to find someone to complete the project

unknown