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Founded 1984 • With Angi since May 2010
214 Bear Christiana Rd
Bear, DE 19701
Service Provider Response
Good Evening (Removed member name), I wanted to start off by saying thank you for your business. I am the General Sales Manager here ,and I had no idea that you were not happy with you move. Didn't receive any call from you stating that you were unhappy, or emails. If I may, I would like to address a few of your points in your post. I spoke with Kathy your estimator, and she was also surprised that you were unhappy with the move. Typically we tell all customer that we do NOT disassemble ,or reassemble Ikea furniture, this was communicated to you by Kathy at the time of your estimate, and in her email to you. The reason is that is typically Ikea is cheap furniture that you glue ,put together, and typically can not be disassembled. The 2 pieces were to big to get out of your home ,so they had to be left behind. Kathy told you that if you wanted us to try to disassemble the Ikea furniture ,we would NOT be responsible for any damages. We originally scheduled your move to load on day one and deliver the next day. Bev who has worked for our company for 15 Plus years and is one of our top drivers, was your lead Driver. Once she did an inventory of your goods and started loading the truck, she thought that you would be ok with us doing everything in one day, thinking she was helping you ,and doing you a favor to get you in your new home quicker. You accepted with out any negative response ,and agreed that we could load and deliver all in one day. We always ask the customer first before any changes to move strategies. Bev stated that you seemed to be happy, and relieved that we could move you in one day. Not sure if there was a miss understanding, or a miss communication, but you did not complain to Bev our driver. The wardrobe we did forget to get those on the truck, so our sincere apologies for that. We were letting you use those for FREE so you did not get charged for the wardrobes. It seems we did cause you inconvenience and again our apologies for that. DMS typically charges long walks like all other movers in the industry. I believe you did not have your actual unit that you were moving into until the day before your move, so we had to guess on distance from our truck to your elevator. So as far as I can see this is a legitimate charge for your move. Your sofa did not fit into the elevator so my movers did walk 3 flights of narrow steps to get your sofa to your unit. Typically the moving industry does charge for this service, walking up flights of stairs, but we did not charge you anything extra. (Removed member name) I would be happy to talk with you about your move, and I wish I had an opportunity to speak with you before you took your unhappiness to Angies list. Maybe ,I could have explained our position on how we handles your move and addressed your complaints. Again we are sorry everything didn't go as you planned, and wish you the best at your new residence. Please feel free to call me anytime to talk. Thank you Sir, and have a wonderful day. Sincerely, Eddie Kulesza General Sales Manager Delaware Moving & Storage Wheaton World Wide Moving O=(302)-322-0311 C=(302)-584-6518.Service Provider Response
(Removed members name) We appreciate that you took the time to write a review and we were happy to move you, however this review seems to have been put on our account by mistake. We are an agent for Wheaton Van Lines and we moved you last July. We hope you are settled in and happy with your move.We are a full service moving company. We specialize in residential and commercial moves (offices, etc.) within a 250 mile radius. We do not move hot tubs, mobile homes, pool tables, or cars. We have the experience and dedication to bring your dreams to reality! We guarantee your satisfaction, and we won’t leave until the job is done right. Call or click to schedule a free estimate today! Â
Angi Certified
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Give us a call or click to request a quote today! Moving and storage Â
Angi Certified
Service Description: David M Krmpotich Inc provides full service moving service solutions for all budgets. There is no full service moving situation that we can not handle. Whether you are moving to or from Conshohocken, PA, David M Krmpotich Inc is the service provider for you. Dedicated to moving your belongings safely and efficiently, we are a full service moving service in a league of our own. DBA- Krmpotich Movers Â
Angi Certified
Residential & commercial moving & storage
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Delaware Moving and Storage Inc is currently rated 3.9 overall out of 5.
Delaware Moving and Storage Inc is open:
Sunday: Closed
Monday: 8:00 AM - 4:30 AM
Tuesday: 8:00 AM - 4:30 AM
Wednesday: 8:00 AM - 4:30 AM
Thursday: 8:00 AM - 4:30 AM
Friday: 8:00 AM - 4:30 AM
Saturday: Closed
Delaware Moving and Storage Inc accepts the following forms of payment: American Express, Check, Discover, MasterCard, Visa
Yes, Delaware Moving and Storage Inc offers free project estimates.
No, Delaware Moving and Storage Inc does not offer eco-friendly accreditations.
Yes, Delaware Moving and Storage Inc offers emergency services.
Yes, Delaware Moving and Storage Inc offers warranties.
Delaware Moving and Storage Inc offers the following services: Residential & commercial moving & storage