National Roofing

National Roofing was extremely responsive to my initial request for work. During a rain storm I noticed 4 separate leaks in the roof and I called them on the same day after viewing their reviews on Angies List. George graciously fit me into his schedule before the next scheduled deluge of rain and arrived on time for the scheduled appointment. He inspected the roof, provided an estimate, and was able to complete the work before the next rain storm hit. During the subsequent rain storm, I re-inspected the attic and noticed that 3 of the 4 leaks had been sealed while one persisted. I called George the next day and he returned immediately to re-inspect his work and apply a thicker re-sealant. All without a cost to me. More importantly, when I called them to tell them about the persistent leak, he made every effort to return immediately and apologize for the continued inconvienience. He applied a final coating of sealant around the skylights to ensure a waterproof roof, and I noticed zero leaks during this week's heavy downpour. George and his Father were professional, responsive, and took pride in their work throughout the whole process. I will absolutely use them again in the future and would highly recommend their services to all.

I was amazed by their thorough knowledge and willingness to be of help with information

He said he could start anytime and I was encouraged by many good reports on Angie'slist. He gave me a fair price, but said he wouldn't do the replacement of the handrail that surrounds the roof. I hired another contractor to do the carpentrywork of replacing the handrailing, but she needed the old roof removed, then she had to set the post-holders for the railing, then the roof needed to be replaced. When I contacted National Roofers, the person there told me Robert was away until the beginning of March and that it wouldn't matter because they REFUSED to work with any other contractors!! Even though they won't replace the rail themselves they refused to work with the contractor who would! They said "other contractors" are always so unreliable that they wanted me to call them when the work was ready to be done and then they would try to fit me into the schedule. What a waste of time! So I'm supposed to wait to have them come rip off the roof, then have my contractor set the post-holders, then call them back and wait for another slot in their schedule? With no roof in the interim? I would never hire them after this behavior! I even called back to confirm that this was their policy.

George (Robert's son) came over on time, provided a written estimate, and started on the roof repair as soon as I signed the contract. He provided additional warranty coverage to alleviate my concern of the sealant not working. He also told me to keep an eye out where the leak was and if it still leaked, he would come over the next day it wasnt raining. George was very professional and the cost was reasonable compared to other companies.

They were able to do the work relatively soon and they had a good prices estimate. They did a good job and I had no complaints.

They were a little late to our appointment, but I do must say it was worth the wait. They were very professional as well and they explained in detail what the work would consist of and how much time it would take. Unfortunately, they were also the one company with the higher cost for the job, so I decided to go with another company. But nevertheless, it was a good experience.

Robert was able to come by my house for an estimate within a few days. because we were only doing a partial replacement, he worked hard to find the exact roofing tile that had been used on the rest of my house. The team arrived when Robert said they would, the job took as long as he said, the crew worked hard despite high heat, and the price matched the estimate. the quality has been excellent -- we have had no issues despite the heavy rains of the past two months. I appreciate the quality, and also that their performance matched their claims and the expectations they set. I would use them again without hesitation.

i had a leaky roof. i was impressed by the professionalism. they went up on the roof, took photos, told me the roof needed patching and coating but otherwise was good for another 10 years. price was on the high side--$2500 for the work (which ended up taking them 5 hours) which i thought was expensive for patch and coating--using almost no materials, primarily labor. i had a bid from a reputable company i had used before for a new roof, including repointing the chimney, for $3600. but National was already here, seemed honest, i liked their angie's profile, so i told them to go ahead partly because a 2500 patch is still cheaper than a 3600 new roof. at the end of the day, we had a severe disagreement. they did not point the chimney. i told them pointing the chimney was part of the scope of work we had discussed. they admitted i had mentioned it but at the time i said it, they did not say "we do not point." because i was late for a meeting, i did not carefully review the contrac (my fault) t and did not notice the pointing was not included in the work. when it was time to pay, i was upset that the pointing was not done because i had said it needed to be done. national said it was not in the contract. i said it was part of the scope. so we went round and round. he said he does not point, i said other roofing companies do. we were butting heads, and he never offered to go up and do it. in the end, . he dropped the price a couple hundred, we had a rain yesterday and my ceiling looks dry. looks like the work is good, too bad we argued over the scope of the work. things ended on a bad note.

Originally two options were offered to me....a repair or replacement effectively. The company told me they don't do replacements on box gutters like this anymore, but could repair it. I was told in clear detail the pros and cons of each approach, and almost felt like they were trying to convince me to go elsewhere for a "better" option. Ultimately, I did not want to undertake the cost of doing a complete rebuild. After accepting the bid, workers were there the next day. Came at a reasonable hour, were polite and friendly. While I left shortly after they arrived...all work was completed by my return that afternoon. Quality appears fine, though guess a good monsoon rain storm will be the big test. All work was done without a deposit, only a handshake...payment was made after completion (actually several days after because of a weekend). When collecting, the work was re-explained and I was told to contact them if there were any problems that surfaced, maybe after that next monsoon. My only hesitation is on price. Given that my project was not very normal it was hard to know what it should cost going in. So the initial bid was a bit of a sticker shock...not the first time I have had that on home repair/remodeling this year. Still for someone who does a lot of his own work...it was unexpected. That being said the reputation that the company has here on Angie's assuaged my concerns. And I figure since I had them honor a 10% off coupon from this site for them...they probably were giving a fair number or else risking their stellar reputation. All in all, I was very happy with the work, and happy to have it done. Everyone that I spoke to from the father and sons that handled the front end of the business, to the crew that completed the job were all professional and polite.

The work was completed very quickly and on schedule. All of the leaks were fixed to our great relief. About 18 months later an intermittent single leak developed in the roof over the main bedroom following a major rain storm. I called Robert Martin who reacted very quickly and fixed the problem at no charge under warranty. Then in September 2010 the same leak problem re-appeared after some very heavy rain storms, again National Roofing were very responsive and took care of re-sealing. This leak may be due to rotting fascia board on my neighbors roof and is very difficult to seal without replacement - problem is it's on my neighbors property so National Roofing's can't do much about it . During this last visit I climbed onto the roof to check it's condition and it was in very good shape 3 years later. They give a 10 year Warranty for parts and labor. Both Robert and his Dad, George are very pleasant to deal with - I recommend these guys highly.

After calling 5 roofing companies and getting 5 different diagnoses and estimates, I was sincerely disappointed with the list...how could it be that companies with A ratings were so frustrating? One of the companies sent me a contract without even going up on the roof (!); another contractor advised me to get a new roof (if I wanted to be sure about the results!); even another presented such an extensive list of repairs that it would cost me as much as a new roof (!). Frankly, I was ready to quit searching the list for a Roofing Company I could hire now as well as in the future (I know my roof is old and I'll have to replace it in a few years). I'm glad I haven't canceled the appointment with the National Company! Robert Martin arrived on time, was highly professional, courteous, and dedicated in his explanations about the problems and solutions to fix my leaks. Most importantly, National Roofing is a family owned and operated company and Robert is very knowledgeable and more concerned with establishing long term relationships with clients than just going from one job to the next. He took pictures of my roof (before and after) which are always helpful since I do not have access to the roof, and everything went smoothly and exactly as I was told. Robert explained all the work they did and I was very satisfied and relieved that I had finally found the right company...until two days later...when I woke up and water was coming down the ceiling on the first floor. I called Robert's cell number and in one hour he was on my roof again. There was nothing wrong with the roof and Robert and his father spent two hours trying to figure out where the water was coming from--it was the air conditioning! I felt so bad for calling them and more than once offered to pay for their visit and time, but no, they were more interested in maintaining a good relationship with their client. I highly recommend National Roofing and I am so happy to have a PROFESSIONAL company on my side for a change!

One of the smoothest major projects we have done at our house. We got a fair estimate for the work. After signing the contract, they were able to schedule the work about a week later. The project was completed within two days. THe roof looks fantastic and is considerably thicker than the roofs on the other two row houses connected to ours because of the materials recommended by National Roofing.

We are very pleased with the quality of work that National Roofing provided us with, as well as their overall professionalism. After one of the stronger rain storms we have had recently, we noticed that the roof on our small extension was leaking. We consulted Angie's List and selected National Roofing from it. We called them and their diagnosis was that the slate roofing was not well-attached, and did not belong on a surface at that slant in the first place. They suggested that we replace it, though they told us that most roofers would be willing to give us an estimate on just patching it, so we could definitely do it more cheaply if we wanted to. He said they wouldn't do that, as eventually it would just start leaking again, and since they guarantee their product, it wouldn't make sense for either of us for them to go that route. We valued their honesty on that, and made the decision to go with the more expensive replacement, as we didn't want the next leak to cause damage. When they came out to do the replacement, the owner showed up to make sure the work was done properly and supervised the entire project. They even supplied us with a replacement gutter guard. The work looks great, and we feel as though they did it with integrity and care. We would absolutely use them again and plan to recommend them to anyone that needs a roofing job done.

Robert and his team arrived punctually and were quickly able to diagnose the problem. I especially appreciated their willingness to walk me through the issue, and answer all of my questions thoroughly. They were just easy to talk to and work with. They were able to fix my minor problem on the spot, and also pointed out a few other potential issues that may arise in the future, and fixed those on those on the spot as well. Overall I had a very positive experience with them, and I would certainly call them for any roofing issues.

The owners (a father and son team) came out to provide an estimate for repairing a shoddy roofing job on our rowhouse. Their evaluation of the condition of the roof and the necessary repairs was right on target with what we expected and exactly the same as that provided by some other contractors, which was an improvement over the few roofers who told us that we needed a new roof. They were very professional and seemed to take great care in maintaining a reputation for good work and reliable service. The estimate was within $50 of other estimates we received, so their pricing seems very fair. It was a little difficult to get them to set a firm time to come out to do the estimate, but I was updated with frequent phone calls over several days, letting me know whether they'd be able to make it out to look at the roof. I appreciated this a lot. And when they did come by, they showed up exactly on time. I had already been up on the roof several times with other contractors and I was aware of the issues, so I chose not to go up on the roof with them, but I still would have appreciated if they had offered to take pictures of what issues they saw. Not a big issue, but it might be nice for people who can't go up a ladder or are afraid of heights. In the end, the only deciding factor was that I felt that National Roofing couldn't work on my house as soon as the other company that I ended up choosing. They seem to have a very busy schedule, and with the storms we've had this summer, I didn't want to wait too long to get the work done. But that's really it. I wouldn't hesitate to have them work on my roof and will give them a call if I need a roofer in the future.

The company came and did an estimate on skylight repair/replacement. They then called at my office to explain the estimate. They then knocked on the door to give the written estimate to my boyfriend, who does not live there but was there at the time. The estimate was fair, the information provided was accurate; and I have no doubt Martin Roofing would have done a good job. However, since the contractor who came chose to tell my boyfriend that he was going to explain it to him as well because women didn't always understand these things, I will be going with another contractor.

Returned phone call promptly and came the next day for estimate. The estimator was very nice but told me that our row house had the worst roof he'd seen in two years. We have no leaks just a very old roof that needs to be replaced before a full gut renovation. So it wasn't a surprise that his estimate was 20-30% higher than the other 7 estimates we received for the same work. Needless to say, we won't be using them.

I was very impressed from the estimate through to the work itself. Robert and his son visited to review our entire roof, not just the corner where we were having water trouble. They carefully spent time explaining to use what they saw, including sharing pictures that they took. They also proposed some additional scope as an option (gutter, slate roof repairs), which they uncovered through their thorough assessment of our roof. Robert was very responsive to our questions as we debated what to do and which roofer to use. I sensed he was extremely knowledeable and able clearly communicate in laymens terms the issues he found and why he felt his solutions to them were the right ones. They completed the job in one day and took subsequent pictures to share the work. I have since been on the roof, and was impressed with how good the job looked. I'm not totally convinced yet that the water penetration into the wall is solved as there still signs of potential water, but I am certain it's not coming from the roof and the source is something else (i.e. chimney, brick, etc.). I would highly recommend National Roofing to others. Robert was more expensive than 2 of my 4 estimates by a decent amount, but right in line with a 3rd. The difference b/w the two cheap estimates the two more expensive ones were the proposed work. Robert proposed a more permanent solution than a simple patch that others proposed, and we felt we wanted that more permanent solution, so I felt he was very fairly priced.

From estimate to job completion, the entire operation took about 10 days. The company kept me informed of progress and any setbacks (it rained one day), and stuck with their estimate. After, they did an excellent job cleaning and removing waste. I appreciate their dilligence, communication, and especially punctuality - each time they said they would be at the house for anything, they were there. I will use them again to replace a smaller roof not addressed in this repair.

I contacted this company today to replace my metal roof. The representative stated his company no longer worked with metal roofs and provided me with two of his competitors who were still in that aspect of this business. I found this refreshing and appreciate the courtesy he provided me for alternatives.

The story has been told above and I must admit that they exceeded my expectation that is set very high. They are not the least expensive but they were very fair in their pricing and would be used again in a heartbeat. They provided extremely high value for their services and were very specific in the services they were to provide. It was one the best contracting experiences I have had.

First class repair job. Congenial and friendly. I recommend them highly.

This is an excellent family-owned business. Extremely pleasant to work with. Prompt reply to my call for an estimate. Gave an estimate one day and were here the following day with a crew, including the owner and son. Gave thought to what needed to be done and didn't try to sell me something that would not work in our situation (like expensive gutter guards). Appreciated their honesty, workmanship, and responsiveness.

Robert Martin, the owner of National Roofing, came over to my house as soon as the weather permitted him. I told him (over the phone) that I had a leak in the back of the house, but I was not sure how bad the leak was, but there were water stains on the ceilings. (I thought it may be ice damming from the recent snow storms.) When he arrived, I showed him the water marks on the back ceiling of the second floor ceiling and first floor ceiling--the water must have been going down the back wall to the ceiling of the first floor. He and his son (also with the same name, RJ) went up to the roof and assessed what needed to be done. They believed that the immediate problem was the back drip edge. It definitely needed to be replaced because it was old and rusted, and in addition the rubber roofing was starting to peel off of the rusted metal drip edge and most probably the cause for the leak. He also believed that it was a good idea to replace the side edge as well, and cover the roof properly with the APP-170 smooth modified bitumen roofing along the whole area above the sunroom. They also believed that the flashings and both skylight curbs needed to covered by the same type of roofing using the torchdown method because the previous owner apparently had only taken measures that were temporary fixes. Mr. Martin took a comprehensive approach and told me exactly what he wanted to do. He explained to me carefully that to properly ensure that the roof was done correctly--the drip edge should be sandwiched between two Firestone APP-170 smooth modified bitumen roofing and sealed together. After speaking with him, I believed that his assessment was accurate. I called Robert Martin the next day to come by as soon as he could. After looking at his schedule, he, his son, and crew of two came by that afternoon (Friday) and got to work. Robert Martin, his son, and crew were very professional, knowledgeable, and hardworking. They started the work at about 1PM and ended by about 4:30PM. Robert Martin's son RJ and his crew of 2 did most of the actual manual work on the roof, but Robert Martin when up to the roof and examined all of the work that was done at the end, and his son also provided photos of what was done. I appreciated the thoroughness and pride in the work they did. The price for the work is reasonable and has value, because of their thoroughness, their guarantee on the roof, and good work. (I cannot be sure that the problem is fully solved, but so far I believe the work was very well done.)

He went up on the roof and took pictures. He provided the pictures in his proposal so I can see part of what he saw. The proposal isn't as detailed as I would have liked, but it does offer details and I can contact and communicate with them easily, which is a bonus. He was very communicative. He came when I needed him to come and provided me information that I needed. He provided pictures to back up what he was saying. I would recommend him. You can reach him by email or telephone. He was pretty punctual. I am waiting on another proposal to come through.