Jeff and his team at KC have an unparalleled understanding of restoring and remodeling historic row homes. While many contractors bid our job, some with competitive offers to KC, only Jeff had the vision that respected the history and uniqueness of these old homes and how they fit into the Capitol Hill neighborhood. As an example, Jeff maintains a warehouse of historic home parts that he applies to his various projects to make sure the homes he renovates retain their character. For our project, at every step along the way, Jeff used his vision to make sure we didn’t take a shortcut to get the job done that would compromise the character of the house. Jeff’s is supported by a core construction team are both professional and skilled. His plumber, electrician, painter, and carpenters all did high quality work, were respectful of our family while we lived in the home that was under renovation, and always greeted us with a smile. KC’s work quality and craftsmanship really shines on fine carpentry. We had KC install a banquette as part of the kitchen remodel that was not part of the original architect’s plans, and the end result both fit the space perfectly and added to the character of the house. All renovations have their challenges, and our project was no exception. While we had positive experience with Jeff’s core construction team, we had a less positive experience with some of his second string subcontractors. Our biggest challenges however were with the office staff, and the day-to-day management of our project. Jeff, while he tries, is simply too busy to be the manager of each project. This is understandable, and Jeff like any owner needs a strong office team to back him up. Unfortunately during our construction the office staff changed numerous times. We never had a project manager who could provide to us the level of communication we desired, and as our job progressed, we were often left wondering about the status of work on any particular day or when we could expect the job to complete. We know that since our remodel, Jeff has brought back some of his old trusted office staff, and added some new support to his team. We suggest talking with him about project management expectations prior to signing the contract, and consider augmenting Jeff’s team with some of your own project management if you don’t want to be burdened with that responsibility. As for KC’s financial management of the job, we were very happy. We never at any time felt that Jeff was trying to be anything but fair in his billing or change orders. Jeff respects the work, and stuck to our agreed costs except for where there were true changes in scope. That said, there was rarely formal change orders processed prior to the work being performed, so if that is important to you for managing your project, your should make sure your contract with KC reflects your desired agreement. We’ve lived in our remodeled space for over a year now. As Jeff predicted, we’ve been very happy with both the final design of the remodel and the quality of the work by KC. KC has stood by their work, performing a few minor warranty repairs without any issue. Since we completed the remodel, we have since hired KC for a few other construction jobs, and have been similarly happy with the results.