JERRY'S CUSTOM AUTOMOTIVE CENTER

Called 6/23 and was told that they no longer do body work. : (

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Fantastic! Jerry's delivered, they were responsive and flexible, including chasing up Ford when a part wasn't delivered.

Car looks great. All repairs at or exceeding expectations.

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I was rear-ended by a commercial truck the week before Christmas. After I was able to get an insurance adjuster to look at my car, Jerry's was able to start work on my car immediately and the work was completed in about two weeks. The shop worked with the insurance company so the experience was hassle-free for me. The work was done correctly and my car looks better than it did before the collision. I am very satisfied with the quality of the work and I would us them again (although I hope I don't need to). They are located on the Hill about two blocks from the Potomac Avenue Metro (Orange/Blue), which was extremely convenient since I live across town.

I saved almost $1000 dollars compared to my insurance quote by keeping a part with minor cosmetic damage and ordering other parts myself on eBay...all with no hassle from Jim. My car was even finished earlier than expected. This is a guy you can trust to do a good job but not waste your money.

Repairs only took a couple of hours and were very affordable (we paid out of pocket). Would definitely use again!

I called Jerry's because the shop is close to my home and is on the list of my insurance company's approved body shops. And has gotten decent ratings on Angie's list. When I told Jerry I had a 2000 Saab he told me he wouldn't do the work because it wasn't worth his time to try finding parts for a car that was no longer being made and didn't I know that? I sounded to him like an educated woman. And why would I put money into a car that is so hard to find parts for anyway? Why didn't I just buy another car? Well gee Jerry you must be related to Mitt Romney. I am surprised you didn't suggest I have my parents buy it for me. Jerry did offer to have a look at the damage and give me his opinion, and quot;no hard feelingsand quot;, but was sure he would refuse to work on it. Maybe I caught him on a bad day, but why would I waste my time doing that? Sounds like and quot;classicand quot; car owners ought to look elsewhere, too.

They did a great job and I would use and recommend them again. They're a small shop though, so try they don't have the capacity to juggle a ton of projects at the same time, but if you can book when to bring in your car/truck, they do great work.

My second time at Jerry's for body work due to an accident, unfortunately... they do great body repair work, and are State Farm authorized. They handled everything exactly as promised, in the time frame promised. They handled the State Farm insurance claim too. I paid the deductible only, directly to Jerry's when I picked up the car. Looks like new, and they washed the car too.

Smooth, professional experience.

Since the bus was at fault for the accident, I did not pay anything. Jerry's Auto was very strait forward and responsive. They kept informed about the status of my car when the insurance company did not.

The work was very promptly done, and it was right on the money. I thought that they had done a good job, and I thought it was something that needed to be done but they were honest and said it wasn't.

Based on appearance of the shop, I probably would have gone elsewhere -- it's pretty dirty and looks disorganized. But I had read other good reviews, and I wanted to support a local shop if possible, so I gave them a try. Glad I did. They're very friendly and did a fantastic job. The estimate was similar to other places, and they told me I'd need to leave it 7-10 days. They had it done in 5 days. They exceeded the estimate by $20 (hidden damage to the turn signal lamp housing), and were very apologetic about that. I almost laughed. The work was top-notch: No visual difference from the original condition, no rattling, no problems. Definitely recommend, and I would go there again.

My headlights went out last night on my truck. Of course, being afraid to get a ticket, I called them the first thing in the AM. They asked me to come over and actually had the bulbs in stock so I did not have to make an extra trip to the auto store. They were very helpful, quick, and I was still able to make it in to work at a decent time.

We stopped by in advance. They said if they took it that day (11/13), it would be in the shop over Thanksgiving, but if we brought it in on 11/27, they might be able to do it in a week or so. It ended up taking two weeks, but it was worth it. The truck exterior looks brand new now. The paint and finish match perfectly, the tailgate is correctly aligned and centered (and finally opens and closes without a hassle). When we got it back, it gleamed down to the wheels, with clean windows inside and out. If imperfections exist, only a professional would be able to detect them. The shop worked everything out with the insurance company (an adjuster had to come out and authorize additional stuff) without a hitch (which probably caused at least some of the delay). The paperwork (two separate claims) was a breeze on both ends: clear, complete, and accurate. The experience was painless. We were pleased they took the time to do it right the first time.