Founded 2006 • With Angi since July 2008
Service Provider Response
Thank you for your feedback. Energy Efficiency Experts is committed to every customer having a positive outcome in the future. If you have any additional questions about our assessments or reports or should have the need to reevaluate your home's energy efficiency, we hope you'll contact us. Thanks again.Service Provider Response
Thank you for your feedback. Energy Efficiency Experts is committed to every customer having a positive outcome in the future. If you have any additional questions about our assessments or reports or should have the need to reevaluate your home's energy efficiency, we hope you'll contact us. Thanks again.Service Provider Response
Thank you for your feedback. Energy Efficiency Experts is committed to every customer having a positive outcome in the future. If you have any additional questions about our assessments or reports or should have the need to reevaluate your home's energy efficiency, we hope you'll contact us. Thanks again.Service Provider Response
Thank you for your review! Energy Efficiency Experts is committed to every customer having a positive outcome in the future. We hope you'll contact us. Thanks again.Service Provider Response
Thank you for your review! Energy Efficiency Experts is committed to every customer having a positive outcome in the future. We hope you'll contact us. Thanks again.Service Provider Response
Thank you for your feedback and we are glad we could be of service! Energy Efficiency Experts is committed to every customer having a positive outcome in the future. If you have any additional questions about our assessments or reports or should have the need to reevaluate your home's energy efficiency, I hope you'll contact us. Thanks again.Service Provider Response
Hi, I am sorry you are so upset by the service we provided. I think there is a misunderstanding that an infrared scan is included in an energy audit. It is not. On our website, it is clear that an audit includes a blower door test, an evaluation of everything that uses or loses energy, a combustion safety test, a presentation and a report. We do carry an infrared camera, but it is only used when we have the right conditions. We do not charge anything extra to use it, nor do we promise that we will be able to use it, as the results are temperature dependent and can be unreliable. I will point out that your attic has ~14" of insulation, and the temperature of that insulation would be the same as the house and the infrared camera shows "what is", it does not show what you think you might see, or what you want to see, it shows what is. In the case of your house, there was little contrast because you have so much insulation. Rescheduling to a colder or warmer day is not going to change that fact that insulation is not the issue at your house. We did your energy audit on July 17th, and the report was sent on the 18th. At this point, you had received everything you paid for. You requested the infrared photos and we sent them to you. Our appointment on Friday was a courtesy drop-by which, I was not charging you for. I apologize for missing that appointment, I am having health issues and I was out of contact, my employee did not know who to call and thought you must have been a friend as I did not put your information in the calendar. I understand that you are upset that I missed the appointment, but giving a company an "F" rating for a free service does not seem appropriate to me.Service Provider Response
Thanks [Member Name Removed], and good luck with the electrical issue. PascaleService Provider Response
Thank you for your feedback and we are glad we could be of service! Energy Efficiency Experts is committed to every customer having a positive outcome now and in the future. If you have any additional questions about our assessments or reports or should have the need to reevaluate your home's energy efficiency, I hope you'll contact us. Thanks again.Service Provider Response
Thank you for your feedback and we are glad we could be of service! Energy Efficiency Experts is committed to every customer having a positive outcome now and in the future. If you have any additional questions about our assessments or reports or should have the need to reevaluate your home's energy efficiency, I hope you'll contact us. Thanks again.Service Provider Response
Thank you for your feedback and we are glad we could be of service! Energy Efficiency Experts is committed to every customer having a positive outcome now and in the future. If you have any additional questions about our assessments or reports or should have the need to reevaluate your home's energy efficiency, I hope you'll contact us. Thanks again.Service Provider Response
You are the steward of a Centenarian house! It is a honor to be trusted to help improve the efficiency (and comfort) of you home. Thank you! PascaleService Provider Response
Thank you for your feedback and we are glad we could be of service! Energy Efficiency Experts is committed to every customer having a positive outcome now and in the future. If you have any additional questions about our assessments or reports or should have the need to reevaluate your home's energy efficiency, I hope you'll contact us. Thanks again.Service Provider Response
Thank you for your feedback and we are glad we could be of service! Energy Efficiency Experts is committed to every customer having a positive outcome now and in the future. If you have any additional questions about our assessments or reports or should have the need to reevaluate your home's energy efficiency, I hope you'll contact us. Thanks again.Service Provider Response
Thank you for your feedback and we are glad we could be of service! Energy Efficiency Experts is committed to every customer having a positive outcome now and in the future. If you have any additional questions about our assessments or reports or should have the need to reevaluate your home's energy efficiency, I hope you'll contact us. Thanks again.Service Provider Response
Hi [Member Name Removed]. I gave you a accurate estimate of what I thought it would take to improve the comfort of your home, and you chose the things that were not going to make any difference and communicated to me that you wanted to see an improvement. I thought the things that you chose were not going to make a difference and you would be disappointed with the results. I am sorry I did not appropriately communicate why I did not want to complete the work in your home.Service Provider Response
Thank you for your feedback and we are glad we could be of service! Energy Efficiency Experts is committed to every customer having a positive outcome now and in the future. If you have any additional questions about our assessments or reports or should have the need to reevaluate your home's energy efficiency, I hope you'll contact us. Thanks again.Service Provider Response
We apologize that your experience with Energy Efficiency Experts was not satisfactory. We are committed to every customer having a positive outcome in the future. If you have any additional questions about our assessments or reports or should have the need to reevaluate your home's energy efficiency, I hope you'll contact us. Thanks.Service Provider Response
Thank you for your feedback and we are glad we could be of service! Energy Efficiency Experts is committed to every customer having a positive outcome now and in the future. If you have any additional questions about our assessments or reports or should have the need to reevaluate your home's energy efficiency, I hope you'll contact us. Thanks again.Service Provider Response
We apologize that your experience with Energy Efficiency Experts was not satisfactory. We are committed to every customer having a positive outcome in the future. We have since upgraded equipment and changed the way we conduct our home energy audits as well as hired more staff dedicated to customer feedback and communication. If you have any additional questions about our assessments or reports or should have the need to reevaluate your home's energy efficiency, I hope you'll contact us. Thanks.Service Provider Response
Thank you for the positive feedback and are glad we could be of service! Energy Efficiency Experts is committed to every customer having a positive outcome now and in the future. If you have any additional questions about our assessments or reports or should have the need to reevaluate your home's energy efficiency, I hope you'll contact us. Thanks again.Service Provider Response
Thank you for your feedback and we are glad we could be of service! Energy Efficiency Experts is committed to every customer having a positive outcome now and in the future. If you have any additional questions about our assessments or reports or should have the need to reevaluate your home's energy efficiency, I hope you'll contact us. Thanks again.Service Provider Response
Thank you for your feedback and we are glad we could be of service! Energy Efficiency Experts is committed to every customer having a positive outcome now and in the future. If you have any additional questions about our assessments or reports or should have the need to reevaluate your home's energy efficiency, I hope you'll contact us. Thanks again.Health & Safety Measures
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