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MCNELLIS APPLIANCE SERVICE

Appliance (Major Electric Appliance) - Install or Replace, Fridge, Freezer or Ice Maker Repair or Service, Refrigeration System Service,

About us

Additional Contact: Doreen Testa

Business highlights

47 years of experience

Services we offer

Service/Repair all major household appliances.

Accepted Payment Methods

  • CreditCard
Reviews
3.02 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
50%
4
0%
3
0%
2
0%
1
50%
Showing 1-2 of 2 reviews
Cynthia S.
Jul 2021
5.0
Yes, I recommend this pro
$100
John was punctual, honest and courteous when he came to diagnose the situation. I appreciate these qualities when having someone enter my home.
Response from MCNELLIS APPLIANCE SERVICE
"Thank you. I try to do the best I can."

Donna P.
Jul 2013
1.0
$275
Called to schedule an appointment for repair person to diagnose and recommend  repair or replace refrigerator/freezer.  The next appointment available wasn't for a week, but I scheduled it anyway as they are authorized by LG.  Charge for diagnosis was $88.00, which took approximately 15 minutes.  Later that day I was told it would be $136 to replace the ice maker, plus the cost of labor. They had to order the part so it would be another week before it could be repaired.  I ok'd the repair as I just wanted it done.  
When scheduling the time for the repair, there was a four hour window.  John arrived early, without contacting me ahead of time.  In addition I was told to have a plumber come out to replace the water line as he noticed some condensation on it, which he showed me.  I was told to wait to use the new ice machine until that was replaced.  Would have appreciated this assessment at the time he initially came out as that was an additional cost he should have indicated.
Response from MCNELLIS APPLIANCE SERVICE
"icemaker was installed for 136.90 and a water inlet valve was installed for 24.61 parts had to be ordered from lg appliance in alabama. service charge was 88.00 part were approved by customer before ordering parts. we do not order any parts before a approval. i pointed out water line to cusotmer to have it repaired because water line was dripping water a litte. we do NOT do plumbing i explained this to customer. but you cannot please everyone. our rate are lower than most service co. were are authorized service for lg and many others. we charge manufactures list price. on parts we use. we use only factory parts....."

Licensing

State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.

*Contact business to see additional licenses.

All skilled traders and home improvement contractors operating in the State of Connecticut are required to be licensed or registered by the State Department of Consumer Protection. License or registration identification is required to be on all advertising, business cards, signage, and contracts. You can check to see if a contractor or tradesperson is licensed or registered by going to: State of Connecticut licensing

FAQ

MCNELLIS APPLIANCE SERVICE is currently rated 3.0 overall out of 5.

MCNELLIS APPLIANCE SERVICE accepts the following forms of payment: CreditCard

No, MCNELLIS APPLIANCE SERVICE does not offer free project estimates.

No, MCNELLIS APPLIANCE SERVICE does not offer eco-friendly accreditations.

No, MCNELLIS APPLIANCE SERVICE does not offer a senior discount.

No, MCNELLIS APPLIANCE SERVICE does not offer emergency services.

No, MCNELLIS APPLIANCE SERVICE does not offer warranties.