LIFE FLO INC

I called the man, Bob Dunivan who sold me the system and he didn't call me back for a few weeks due to an illness. A woman called me and let me know he would return my call. He did eventually call me back and told me to have a plumber come out and take a look at it, so I did. The plumber had previously worked with the system, and he could not get the drip to stop so he took it apart. While he was still here he handed me a piece that was broken off and indicated to me that something was defected. He told me I should send the whole thing back. I noticed after he left that it was leaking from the inside and there was a small connection piece that was broken off. The plumber had recommended I send the unit back to Life Flo, but Bob was adamant about me not sending it back. He did not want to accept responsibility; he said the plumber must have broken it, but my plumber has worked with me for over 15 years and I knew if he had broken it he would have been honest with me. Bob wanted my plumber to call him so he did. Bob eventually sent me a part in the mail to try to fix the problem, which I thanked him for but noticed it was not the part from where the leak was coming. My plumber came out today and fixed the part but now we notice it is leaking from the faucet. He was irritated and said he already spent too much time with me and told me to get a new plumber. He then talked to my plumber and it was apparent that Bob didn't even know how the faucet worked. I told him we had done everything step by step. I asked him to pay some of the plumbing bills, which he refused. He told me I should have sent the whole thing back to him, which I had tried to do initially but he refused to take it at that time. I definitely would not use him again in the future and I would not recommend him to others.