Willimantic Waste Paper Co Inc

I set up an account with them 3 years ago and realized 6 months in that it was a big mistake. I had spent more money taking my own trash to the local dump after I saw the trash truck drive right by my house for weeks on end. I called and asked them if I had a past due balance and how much I owed. The lady told me I was paid up to date. Then my next question was "then why arent you picking up my trash?" Lady claimed it was a miscommunication and I decided to let it go. After 2 more years of the company deciding to gladly take my money but only pick up my trash when it was convenient i made the choice to cancel. When I canceled my service, they already went another 3 WEEKS with not taking my trash and taking my money. Customer service said in an email they will be emptying my can before it is taken away. That never happened. Now I have an email saying we didnt do that and sucks to be you, make sure the can is empty before we get it or we will charge you. Dont WASTE your money with these people.

They consistently pick up my garbage like they are supposed to.  They leave the can at the end of the driveway.  It is not tipped over.  I have also rented a dumpster from them before.  They brought it and picked it up when they said they would.  There was no problem whatsoever.  They were professional when I spoke with them on the phone.