BIGGINS AUTO REPAIR LLC

unknown

My son is away at college 100 miles from home when his brakes went out on his 2001 Jeep Cherokee. He had barely any stopping ability but made it back to his apartment. I drove up the morning of 7/2 to get him to work and check out the jeep. The brake pedal went all the way to the floor and had little stopping power. I knew I couldn't drive all the way home to use my trusted mechanic to work so I needed to find someone local. I used Angies list and needed to add the area to my account in order to find a repair facility. I opted for Biggins, mainly because they were close to my son's apartment and I wanted to drive as short a distance as possible with faulty brakes. It was less than a mile. The staff at Biggins took the vehicle in and told me it was unlikely to get to it that day but would get it on the schedule 7/3. They did that, called to tell me what exactly was wrong with the brakes, a brake cylinder had broke and leaked fluid on the shoes. They explained that they would change both cylinders as they functioned in pairs and the shoes would need replacing due to the fluid corruption. Also they warned me that they would be removing the brake lines and they may brake during the process so that would add $200 to the $250 estimate. When I spoke to the staff end of day 4/3 I was told that everything was done and the price was in fact $250, the lines did not brake during the repair so no added charges. I am impressed with the staff and service at Biggins, they were friendly, knowledgeable and delivered as promised. As a new client I was treated with respect and feel comfortable that I have found an auto service repair facility I can trust near my son's campus. When your child is driving an older car that may need repairs more often it is great to find an establishment you feel will take care of repairs professionally and at a fair price.

It went very well. They always finish when we want it done. They very friendly and very affortable. I love going to see these guys. They don't do things you don't need, They don't charge you to look at the car either. Very honest.