PETRONE PLUMBING & HEATING LLC
About us
Fully licensed and insured for heating & plumbing. Small repairs to bathroom & kitchen renovations to water heaters, boilers. All work done by owner. Serving the greater Hartford area for over 55 years.
Business highlights
Emergency services offered
56 years of experience
Services we offer
Service work, bathroom/kitchen remodeling, boiler replacement repairs, faucet repairs, garbage disposals, gas log installation., gas piping, hydronic heating & heating repairs, plumbing on new additions, water heaters
Amenities
Emergency Services
Yes
Free Estimates
Yes
Accepted Payment Methods
- CreditCard
Reviews
5.033 Reviews
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Showing 1-25 of 33 reviews
Cortland B.
Dec 2017
I called and was left on and automated queue for 5 min. After that someone picked up (she didn't identify herself), asked me to hold, curtly demanded I turn down my radio, and placed me on hold mid word as I tried to apologize and say I was in a Starbucks with no control over the background music. Waited several more minutes on hold. Eventually when she came back and I briefly told her I may have a frozen pipe. She asked and I gave my phone number. I was told I would get a call back. I tried to ask of that would be in minutes or hours and was hung up on mid word. Again. Unless I have absolutely no choice I would NEVER trust these people with my business. Imagine if there was a follow up issue with their work - which would not surprise me given how little they seem to value the people that call.
Response from PETRONE PLUMBING & HEATING LLC
"Thank you for your response. I have no history of your call into my answering service. I take pride in contacting people the same day. I also am proud to say that many of my customers I have serviced for over 30 years. My apologies that your experience with my answering service was unacceptable. Mike Bartone Owner"
Lisa M.
Aug 2017
excellent - can't tell you more than that. I've used Petrone so many times it's automatic.
Blair S.
Jan 2017
Never received quote after numerous calls.
Response from PETRONE PLUMBING & HEATING LLC
"Dear Mr [Member Name Removed] a response was sent to your email address you provided me. The quote could not be completed due to some unanswered questions that you needed to clarify before I could complete my estimate."
Thomas T.
Jul 2015
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Alison R.
Jun 2015
Was prompt, courteous, professional, and reasonably priced.
Mary F.
May 2015
It was wonderful. He game on a SUNDAY, stopped the leak, came back the next day and replaced the water heater. Service was expert: what I needed was done and done very well. EXCELLENT work!
Rachel G.
Mar 2015
I was really impressed with Mike's responsiveness and professionalism. The unit he picked for us works really well and the installation was very clean. I knew the installation would require cutting open the wall, but it was done really cleanly. Mike is really good working with people's schedules. I basically left a check on the kitchen sink and the work was done when I got home.
TODD M.
Jan 2015
Many years ago Petrine installed gas furnace...pretty expensive but quality work and no probs over 20 years
Jennifer R.
Nov 2014
Mike's a really nice guy who works quickly but takes the time to explain what he is doing and why. When I've left a message he's always gotten back to me within a day (I get it - if he's on a job he might not call back immediately, but i'm sure he would if you said it was an emergency). I think his prices are reasonable but I don't have much basis for comparison. I trust him and I'd use him again.
Ilya N.
Nov 2014
Mike showed up on time as promised. Removed the old leaking water heater and installed the new one as promised (we requested the same brand as the old one). Explained all the options and showed how to operate the new unit. Hi went out of his way and spent some time advising on some other plumbing problems we were having.
We are very satisfied with his service and would use him again.
We are very satisfied with his service and would use him again.
Nancy A.
Feb 2014
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Dinesh P.
Feb 2014
It went pretty well.
DAVID E.
Jan 2014
i HAVE USED pETRON SEVERAL TIME AT HOME and WORK AND THEY PROVIDE EXCELLENT SERVICE AT A REASONABLE PRICE
John L.
Jan 2014
Called several Angie's list and quot;Aand quot; rated service providers. Wanted to give business to local business if possible. Coldest day of the year after 8 inches of snow, many of the providers could not repair the leak for four to five days. Mike asked us to send him a picture of the leak and he came that same day at 6pm on a Friday night. He gave a lot of practical advise. We plan on having Mike come back to replace a toilet. We were very pleased with the work.
Eli W.
Dec 2013
I have already scheduled more work for him.
Jim D.
Dec 2013
Responsive, personal and professional. Mike did a good job adding/replacing discharge tubes on our water heater and gas furnace. I would definitely use him again.
Rachel G.
Nov 2013
After contacting Petrone Plumbing about replacing our old, leaking water heater, they found the heater we needed, quoted us a price, and came out and did the install, all within 48 hours of contacting them. The install was easy for us, they were happy to do it while we were at work. They were professional, and even emailed us an invoice afterwards.
Sheila S.
Sep 2013
I could not believe that Mike actually came out on a Sunday and replaced my leaking hot water heater. I had a house full of people for Labor Day weekend. He was great, gave me a fair price and I was very impressed with everything he did. Very professional and a nice person too. He is now and quot;my plumberand quot;. Thanks again Mike.
Judith S.
Jun 2013
Mike was great. As soon as he heard the tank was leaking he rushed over to my house after stopping to get a replacement tank. I didn't realize how dangerous a leaking hot water heater could be. He replaced the tank, was very professional, and offered me some advice on how to extend the life of the tank. Very pleased with the work.
Odette O.
Jun 2013
Cannot evaluate this provider's work as I never heard from him regarding my request for an estimate to fix leaking tub/shower faucets.
Response from PETRONE PLUMBING & HEATING LLC
"Dear [removed member name], I am writing to you in response to your comments left . First I must apologize for not connecting with you when you called . From time to time my answering service may send information incorrectly via text message to me , which I will call and if the number is incorrect I will leave a voice message at the wrong number without realizing this. If I can be of any help in the future please consider my company again, thank you for your understanding. Michael Bartone , Petrone Plumbing And Heating, LLC."
David S.
May 2013
Petrone Plumbing and Heating LLC did an excellent work. Their price was little bit higher than reasonable price. They always did what they said on time.
Glen R.
May 2013
I originally received a quote that was much higher from the #1 rated plumbing company in the area per Angie's List. I'm glad a coworker recommended MIchael as he went above and beyond the norm and did an amazing job on all three of my small plumbing projects. I am new to the area and I'm relieved I found a true professional plumber to handle my future requirements. I highly recommend Michael.
Robert B.
Nov 2012
On time, efficient, personable, and we will use him again.
Dorothy F.
Nov 2012
Service was pricey but excellent workmanship
BARBARA R.
Oct 2012
Excellent !
Licensing
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FAQ
PETRONE PLUMBING & HEATING LLC is currently rated 5.0 overall out of 5.
PETRONE PLUMBING & HEATING LLC accepts the following forms of payment: CreditCard
Yes, PETRONE PLUMBING & HEATING LLC offers free project estimates.
No, PETRONE PLUMBING & HEATING LLC does not offer eco-friendly accreditations.
No, PETRONE PLUMBING & HEATING LLC does not offer a senior discount.
Yes, PETRONE PLUMBING & HEATING LLC offers emergency services.
No, PETRONE PLUMBING & HEATING LLC does not offer warranties.