Better Homes Siding & Improvements LLC

It was a great experience working with Mary and team on my siding ,window and door replacement project. She and her team was so accurate in explaining the issues, solving the issues in the best possible ways and with the best possible materials in the market and on a great on time completion. I am so much satisfied with the work they have done on my home which made my home look completely new. Their workers were so frieny and responsibile. It was a wonderful and happy experience workingn eith Mary and team. Thank you very much Mary and team.

This was a stellar experience from beginning to end! Phone calls were promptly returned, questions answered, agreed-upon terms were taken care of as promised, and the work was finished beautifully in just one day. I really can’t say enough good things about this experience. Better Homes Siding is the place to go for all your siding and trim needs.

Glad we chose Better Homes Siding for our recent siding project. Mary Lou was wonderful to work with and her crew did an amazing job. The project was priced fairly and completed on time. I highly recommend them and will definitely use them again in the future.

Excellent customer service! Work was completed ahead of schedule and was done well.

After being left in the lurch for over a year from another contractor, Better Homes Siding and Improvements stepped in to save the day. Our last contractor was awful and unresponsive, but Better Homes was amazing. They walked us through everything, finished the job in a timely manner and whenever I call with questions or spoke to the crew working on the house, they fulfilled my request. Would recommend them to anyone who needs improvements for their home. Best contractor I have hired since buying my home ten years ago!

Fabulously well! All work was done perfectly. Crew was professional and knowledgeable, friendly and meticulous! Mary Lou (owner) stands by their work 100% and is a pleasure to do business with!

It was such a great experience working with Mary Lou and her team. They were here every day and did a fabulous job. Mary Lou had such great ideas, things I never thought you could do. She is truly a designer. I would definitely use Better Homes for other projects in the future.

They did exactly as I asked bringing my vision in my mind to life. They also did other things to keep the home classic yet add some beautiful finishing touches. Wonderful work and to deal with.

The job went very well and the work was excellent and the new front door looks amazing looks like a brand new house from the outside

Delay in instillation was worrisome. Installers were very considerate . Mary Lou was very helpful from start til finish. As the snow clears we discovered many nails siding pieces etc that required additional work on our part.

It was a slow start. We paid the deposit in September and didn't get the work done until December. The guys that did the siding did a really good job. No more signs of squirrel damage! The gutters needed to have some screws and caulk removed that had been done on a previous job to try and stop the leaking. This was done and the new gutters were put up all in one day. We are very pleased with the new gutters and haven't experienced any leaks so far.

Mary Lou, of Better Homes was always there to make sure the job was going as planned. She not only called, but also came on site numerous times. Her attention to detail was something rarely seen today. I would not hesitate to recommend her business for any home improvement projects. I rated B on punctuality because of the late start, however taking into consideration the number of rainy days I can understand why her schedule was delayed. In spite of that it is rare to find a contractor so personally invested in being sure, I as a customer, was completed satisfied with the work done. Excellent work and effort.

We had the most pleasant experience working with Mary Lou, the owner and Ken Pelletier, the contractor. Mary Lou checked in regularly by phone or visit to make sure we were happy with how the job was being done. Ken and his co-worker were the hardest working people that we have ever had work on any of our houses in 40 years of home ownership. A true respect for their workmanship that you do not see all the time. We would without reservation hire Mary Lou's company again.

He did a good job, i have additional job and he did it for a fair price. he was conscientious & he did a great job. I would hire him again if i need to. Knowledgeable, and easy to work with

After interviewing many, many contractors over the years to have our house practically redone with windows being replaced, siding, new gutters, down sprouts and some carpentry work that needed to be done, we settled on hiring Better Homes Siding and Improvements. We actually sat with Mary Lou maybe 3 - 4 years ago and for some reason, her company made a huge lasting impression on us because we had remembered her when it was time to hire someone. Her professionalism, kindness, but mostly her honesty gave her this job. At first, we will omit it was scary as the start of the job was constantly being pushed out. At first, it was a new garage door that was put in but then we had to wait maybe another 2 months for the new hatchway. After that installation, we thought the windows and siding would continue but it did not for many months after. So, we started to second guess ourselves because it was approximately 10 months from the date that we signed the contract to completion but our patience paid off. So, the only negative I can say is that it just seemed to take forever to get the job completed but, it was a huge job with 54 windows that needed custom sizing, wrapping the home, siding, gutters, garage door, and hatchway along with carpentry to the home to give it a special touch. The crew has fantastic, creative workmanship and took the neighbors into consideration by making sure their ideas were fitted into the neighborhood. Your neighbors will end up loving you! The positive....we would do it all over again! Once the windows started, everything else followed in a very organized way. Her crew is phenomenal and Mary Lou's professionalism and customer service is something you don't find anymore in this crazy world. The crew was quiet, hard working, honest, showed up every day and was able to answer any questions that we had as the job was being done. They did so many extra things that was so appreciated and cleaned up their mess every day. Even though the job seem to take forever to finish, it was well worth it. The job came out absolutely beautiful and if something did not look right to us, they were right out fixing it to our satisfaction. They do whatever they have to so they can please their customer. Everyone who has visited our home has remarked on how beautiful the house looks. Our neighbors sure are happy and thrilled as their work has brought up the value on their homes. We recommend Mary Lou and her fantastic crew for their knowledge, honesty, trustworthy, excellent customer service, skilled trades and caring. We wouldn't go with anyone else and neither should you after this review. You won't be sorry.

Fantastic, all workers were easy to deal with and very professional. Really high quality materials. Truly a pleasurable experience. Thank you so much Marylou for a A+ job.

Ken and his crew from Better Homes Siding & Improvements just finished a large vinyl siding job for us. We couldn’t be more pleased with the knowledgeable staff, professional workmanship, friendly crew and quality of the products used. After interviewing 4 different vinyl siding contractors it was obvious from the start we chose the right company. All the “little extras” and attention to details they provided made for excellent results. We are happy to tell everyone this was a great decision and we’re delighted to have chosen Better Homes and Siding for our home.

I am including a lot of detail here which may help people like myself to know what to expect on a project of this scope. I had no idea what would take place, so I?m sharing what I learned. This is no guarantee that other people will experience what I did, however, I was very pleased with my outcome. I?m the original home owner of this house. As a result, I was aware of the areas that were in need of special attention and repairs. I?m always skeptical when working with someone new, but Mary Lou (Better Homes Siding) quickly made a believer out of me. We signed a contract a few days before Labor Day and work started the first work day of January. This project started about 5 weeks later than estimated but it went from zero activity to full speed ahead within a day. After the estimated start date was missed, I checked in with Mary Lou every couple of weeks to see where we stood. My patience was well rewarded. The first day the crew showed up, they setup their ladders and scaffolding in the morning and were hard at work by the afternoon. The dumpster also showed up that first morning. Some materials were delivered a few days before the crew showed up and the remainder during the first couple of days after the crew arrived. I had a large, complicated job that involved new windows, new siding, new soffits, and new rain gutters. First, the old simulated stucco siding was removed and the house wrapped in a Tyvek air and moisture barrier. Next, 25 windows were removed and replaced with Harvey windows in one day. The following day the new windows were sealed and trimmed on the inside and insulated on the outside. The task to install the new vinyl siding included new utility vents, new attic vents, and trim that was aluminum wrap around the window frames, door frames, fascia boards, and rake boards. There were sections of the house where there was some water damage to the wood behind the old siding as well as damage to some rake boards. All these damaged areas were repaired in a manner that more than met my expectations. Wood repairs to the custom made bay windows were better than the original construction. The new seamless rain gutters were installed in half a day at the end of this project. I was impressed with Mary Lou?s material management. Two very large pallets of material (16 feet long), one average pallet of material, and 25 windows were delivered in a timely manner before they were needed. There were no work delays due to lack of materials. This job was done during the winter, so there were plenty of bad weather days where no work could be done. The crew completed this project in 32 work days spread across 2 calendar months. Some were short work days due to snow or rain. Even normal work days were shortened due to lack of daylight. Mary Lou stopped by the house on a regular basis to check on progress and to make sure I had no issues. No two crews work the same so it would be up to Mary Lou to monitor each crew to guarantee consistently good results. I also checked over each day?s work to make sure I was happy and had corrections made as needed. I was a little concerned about the payment schedule where the final payment is due the day the job is done. Some other contractors I interviewed allowed 10% to be withheld at the end until I was satisfied. However, Mary Lou did not pull her crew until I was happy with everything, so the payment schedule wasn?t an issue. I?m very pleased with the results and the attention to detail by the crew I had.

Mary Lou and her team did a great job. The job went great and the people were the best ever.

fantastic job by the contractor and workers: all associated aspects of the job went well, from delivery of a dumpster, thru taking off all of the old wood siding, house wrapping, placement of new siding, gutters, and finishing touches. the crew was thorough and fast, even in the mid-summer heat. could not have asked for a better job and the house looks beautiful!

After a delayed start, things went pretty smoothly with short delays for weather and the holidays. The workers were efficient, professional, and courteous. They addressed all my requests and concerns quickly.

All work was professionally done within a reasonable time frame.

The service was delivered months behind the promised date, Mary Lou was very difficult to deal with. There were some follow up issues, such as trim that loosened from the side of the house, that despite multiple follow up phone calls were never addressed. The quality of the work was poor, I would never recommend them to anyone or ever use them again.

The salesperson (owner?) was knowledgeable and gave us a good quality, competitive, quote. However, the subcontractor used for installation did not maintain the same level of proficiency. For the most part, the installation quality is satisfactory. There are some details that weren't done correctly (e.g. exterior light mounts). A few siding strips were not fully secured, necessitating a call-back. Also, they did not procure the correct trim pieces initially, which delayed the project a few days. For the premium price, we expected premium service. That expectation was not met. Overall, we have a neutral recommendation on the company. Our caution is prmarily related to the installation sub-contractor.

They were reasonable. They were impeccable. They actually came back out a month later to inspect and make sure everything was installed correctly. I would highly recommend them. They even fixed some of the moulding around the windows so everything would look good, at no extra charge. They went above and beyond.