Wilcox Energy

A while back, my elderly mother's central A/C drain got clogged, and she hired the first place she called to fix it on an emergency basis. She recently got a mailing from that company offering to do a low-cost check of her system, which she got done. While she described them as 'very nice,' they terrified her with talk of dirty/moldy ducts and a system that needed replacing, telling her she shouldn't ever turn on her existing A/C anymore as it needed to be totally replaced. Since she never had any problem with the A/C except the one clog, I researched reputable companies and Wilcox Energy stood out (plus it turned out that many of my mother's friends have happily used Wilcox for decades). My mother had Wilcox come to check her system, and they did a 'tune-up,' replaced the filter, and told her it would be fine to use for now--and it is currently working well. We are so happy to have identified an honest, highly reputable and well-established local company to meet her A/C needs, and expect to use them if/when her A/C system actually does need to be replaced.

Good; friendly and clean

We've used them for a while.  It would depend upon the service I was asking for whether I would use them again or not.  I've used them for multiple services over the course of the years.  There are some of them that I would not hesitate to call them on, there are some that I would not want to call them on.

Credit manager Cathye is always wonderful and Loren in service has kept our boiler running great for years.

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unknown

I have been using them for 20 years. They are not the cheapest. I highly recommend them and they are very responsive. The techs are very knowledgeable. They are very good, troubleshoot and do not charge you for time that is “wasted”. They will spend the time to figure things out and they won’t overcharge you. They figure out what the problem is, then they assess it.