CertaPro Painters of West Hartford

The sales person made all sorts of promises regarding the carpentry work that could be done on the house and power washing that would be done to properly prep the surfaces and they left me with half of my house unpreped and said they could not do the carpentry one hour before they left. The side of the house that they neglected to powerwash barely looks like it was touched. It was also lightly sanded and scraped, less so the higher up you went. They also left without cleaning and I have materials on my roof and in my yard. I can go on with more but I will just end it by saying they were also 6 weeks late.

Awesome experience from start to finish! A very professional company. Our house is beautiful! Thank you certa pro painters!

Excellent paint job, left all areas neat and clean.

They knew we had a deadline (move in day). So they put in extra hours. They were fabulous!

CertaPro is an outstanding company that I would recommend. I had the same exterior of our house painted they were timely, organized, professional, and respectful. I interpret have the return to do interior painting!!

Stay clear of CertaPro and Marc Prive. My experience was horrible. I hired them to paint my house exterior. First, Marc Prive, the owner, outsources everything to other painters. Only 2 people showed up to paint my house. The contract said they would do 2 coats of paint. They only did 1. Within 6 months, my house was peeling and cracked. It took many emails and calls to get Marc to send a person to fix. He eventually sent a guy to fix. The fixes lasted a few months before the same cracking and peeling. I had to call him again, many times for him to send someone again. He eventually sent another person (outsourced, not employed by CertaPro). This person did a worse job and the patches he fixed cracked almost instantly. A third person was sent and they fixed many of the peeling areas. BUT, Marc declined to fix the areas that cracked. He refused to take responsibility. Marc Prive will talk to you nicely if you can get a hold of him. But the quality of the work is absolutely horrible.

Very professional, very polite and fast

We have used CertaPro twice for projects. The local franchise was sold, so we dealt with two different owners. On both occasions the work was great, but feel the current owner is more responsive. I will hire him for future projects.

Did a great job! Great value!

Larry, Moe and Curly showed up day 1 and did not know what they were supposed to do. Spoke Spanish. Left after 45 minutes and did not know when they would return.

Excellent quality. Transformed my fireplace Thanks!

I think they could have done a better job with the clean-up. There was SO much dust!

Professional & friendly- they did a great job!

Very good job

very professional

Language barrier was an issue at times, made communicating details of the job challenging.

Everyone from the owner who did the estimate to the painters were professional. They were at our home on time, laid out cloths to cover the floors and covered all our furniture. They finished the job earlier than expected. We have already recommended them to friends and will use them again for future projects.

Absolutely DO NOT use them.

Pricing of job was wrong had to be changed due to error on their part. Starting time of workman was not always as promised.

The Project Manager didn't show up the first day of the job, leaving us to explain everything that needed to be done. The owner didn't respond to several e-mails and phone calls and didn't address any of our concerns. Our wood cabinets, now painted, are stippled. Cabinet doors were hung upside-down, missing hardware.

Project had a rough start. It took a call to the owner to get things moving and to step up the quality of the work. Supevisor was unpleasant and unhelpful. End results were satisfactory but not amazing.

Very professional. Excellent work. They did in three days what it would have taken me three months. Very pleased.

They did a great job. Projected 3 days to complete and did it in 2. Very happy with their work.

Excellent job. Also did a good clean up. Fast and quiet. Very happy.