CertaPro Painters® of West Hartford
About us
At CertaPro Painters, our reputation is based on Certainty — your Certainty of a job well done. We focus on the details of every project — interior and exterior — and we focus on you, our client.
Business highlights
Services we offer
Interior & Exterior Painting. Deck Refinishing. Fence Staining. Light Carpentry. Power Washing. Popcorn Ceiling. Wallpaper Removal.
Amenities
Emergency Services
Yes
Free Estimates
Yes
Accepted Payment Methods
- CreditCard
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 70% | ||
| 10% | ||
| 0% | ||
| 10% | ||
| 10% |
He used one poor guy as the subcontractor, who used what was given to him.
The subcontractor did great work, but the deck started peeling within a couple of months.
Mark Prive was almost unavailable, and then would not make not make it good.
CertaPro Co maintained that it was not their fault.
As far as I'm concerned they are thieves and liars.
"The deck was produced in 2013 with a one year warranty. The work was completed on 7/23/2013 with the project costing $2300 for a large multi level deck. We were contacted in the fall of 2014 with some peeling which I went back out to with the Sherwin Williams Rep to review the project. Sherwin Williams agreed to pay for the fix, and we tried to arrange. The homeowner was ill and wanted to put the fix off which we agreed. The understanding in writing was to call us back when they were ready. We never received any communication from the homeowner to perform the repair."
Showed up on time as agreed
Crew worked very hard and cleaned up at the end of each day (2)
Crew was very courteous
Extensive review of all work to ensure everything was satisfactory
"(Member name removed), I'm sorry to hear that items were not competed to your satisfaction. I run the business to be very process driven. The last step in that process is the final inspection we complete together with you. This walk around is to make sure everything is complete to your satisfaction before the project is signed off an the payment received. We are not complete until you say we are complete. If anything is found after the fact a phone call will bring us back."
Licensing
State Contractor License Requirements
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.
*Contact business to see additional licenses.
All skilled traders and home improvement contractors operating in the State of Connecticut are required to be licensed or registered by the State Department of Consumer Protection. License or registration identification is required to be on all advertising, business cards, signage, and contracts. You can check to see if a contractor or tradesperson is licensed or registered by going to: State of Connecticut licensing