
Brothers' Tree Service LLC
About us
Joseph, Michael & Brian Bernardi, own and operate our business. We pride ourselves on quality and professionalism. Since 1999 we have been exceeding customer expectations and working together safely. We are often Super Service Award recipients. Our employees are very skilled in all areas of our business and are trusted. CT arborist license S-4657. Additional address, 227 Commercial St. Watertown, CT. This is where we have a reception area for your convenience allowing us to sell premium products and process all major credit cards in person.
Business highlights
Services we offer
Tree maintenance & removal. Pruning. Stump grinding & trimming. Sales of biobricks & firewood. Skids o wood. Bags o wood. Cords delivered locally. Log length wood delivered locally. PLEASE VIEW OUR INFORMATIVE VIDEO CLIPS IN THE MEDIA TAB!
Amenities
Emergency Services
Yes
Free Estimates
Yes
Accepted Payment Methods
- CreditCard
Number of Stars | Image of Distribution | Number of Ratings |
---|---|---|
89% | ||
7% | ||
2% | ||
2% | ||
0% |
"Hello, thanks for taking the time to review our business. Otherwise we would be a secret. Nice to share our success with you and other Angie’s List members. We look forward to working with you again soon."
"Thank you for the opportunity to work with you. We are happy to hear of your satisfaction. Our crew works on a first come first serve basis and quite often it’s a bit of a wait. Weather has been a big factor in slowing down the jobs on lawns as well. Happy to hear that it all worked out well. I will pass along your review to the entire team. Thanks again and we look forward to working with you again when the need for professional tree maintenance and removal arises."
"Hello, thank you for your positive review. Future customers will appreciate the time you took to help understand the process. We were able to expedite this job for you because of your willingness for us to show up at anytime. I’m glad everything worked out so well. I will pass your sentiments on to the crew. We look forward to working with you again in the future."
"Hello [Member Name Removed], we appreciate your business. I’m glad everything went smoothly. I will pass along your sentiments to the crew for a job well done."
"I’m glad to hear of your satisfaction. Our crew will be happy to know of your review as well. They work very hard for our customers and aim to please. We look forward to working with you again soon. Thank you for sharing your experience."
"Thank you for sharing your thoughts. We are always striving for success. Your review is very helpful to our crews and potential customers. We look forward to additional work as the need arises for professional tree maintenance & removal. Joseph Bernardi / Arborist."
"Hello, great to hear back from you. It was a pleasure doing business. I appreciate the opportunity to serve you. We look forward to working with you again when you are ready."
"Hello again, good to hear from you. Thank you for submitting the review. It is always nice to hear the customers perspective. I'm sure it will be helpful to other customers looking for our services. We take great pride in being able to access the most challenging work. It was a pleasure working with you and we look forward to working with you again when you are ready."
"Thank you. Your info is helpful to our continued development of our team. We appreciate the support and look forward to working with you again soon."
"Hello [Member Name Removed], I'm so glad they were able to get out there and execute the plan. We really appreciate reviews. We are happy to hear of your satisfaction. We look forward to working with you again in the future. I will be sure to pass along your sentiments to the crew. Joseph Bernardi / Arborist."
"Hello satisfied member, it is great to hear your feedback. Most importantly I'm sure other Angie's list members appreciate the time you took to submit your review. I look forward to working with you on your next project. Arborist - Joseph Bernardi"
"Hello [Member Name Removed], I will forward your great comments to the crew. They take their jobs very seriously and appreciate when customers take the time to submit reviews. Thank you and I look forward to working with you on your future tree maintenance & removal projects. Joseph Bernardi / Arborist"
"Hello member, thank you for your time in submitting your recent review. We are glad to hear you are happy with the results of the project. We look forward to future business. Joseph Bernardi / Arborist"
Their rates were fair, billing was simple, and the work was done well. I will definitely call them again for future tree service.
"Hello happy member, it is always great to hear back from customers… Too often we get bogged down in the rush of the day. Thank you for your time. We appreciate your kind words. I will forward them to the crew that performed your work. I look forward to working with you again soon. Have a nice Thanksgiving. Joseph Bernardi / Arborist."
The only issue was being unaware of their 2-3 week lead time. I would have called sooner had I known this.
About 3 weeks later, they called around 7:20 in the morning while I was at work and asked to perform the service that day. I got home and the tree was trimmed back. They did a MUCH better job than I envisioned, with virtually no mess. I barely noticed they were there.
Great experience overall. I will be using them again to trim back a tree on the other side of the house.
"Hello member, we appreciate you taking the time to post a review. We think that this process is very helpful in helping customers understand the process involved in arboriculture. We always enjoy working on your property. Timing and scheduling are always challenging in this profession. Weather conditions and emergency services play a big role in this. Thank you for your patience throughout this process and we look forward to working with you again soon. Joseph Bernardi Arborist."
I was very pleased with this service.
"Hello member, thank you for taking the time to post this review. We enjoy solving our customers problems efficiently. I look forward to future projects. Joseph Bernardi / Arborist"
"Hello again members, we enjoyed working on your beautiful property in West Cornwall . We appreciate the time you took to prepare a review. I will be sure to pass along your sentiments to the crew. We look forward to working with you in the future. Joseph Bernardi"
"Dear member, thank you for taking the time to submit a review. It was a pleasure working with you and completing the challenging work you described. I'm glad you appreciate our specialized equipment and professionalism. I look forward to working with you again soon. Joseph Bernardi Arborist"
"Dear member, thank you for your review submission. For the past 16 years we have been striving to improve and expand our services. We look forward to working with you again in the future."
"[Member name removed], it was a pleasure working for you as usual. I'm glad we were able to solve that sticky situation with your neighbor. Thank you for your time in submitting this review. I will pass your great sentiments on to the crew. I look forward to working with you again in the future. Joseph Bernardi / Arborist"
But in the future, we would state in the proposal before we signed it that if they ever stopped working on our property in the middle of our job, to do work for a neighbor because they were approached (I assume with cash) while working on our job, I would withhold x% of the amount due. (explains my grade on professionalism.)
Lesson learned.
"Member, thank you for your review. I am glad you were happy. We look forward to working with you again. Regarding our crew breaking off to do a small job for your neighbor, I apologize for any inconvenience. However in this economy we try to help as many customers as possible. Our policy is as long as it does not inconvenience our current customer then a part of the crew can help out a neighbor. I will put a note on your account for the future stating that you do not support this policy."
Licensing
State Contractor License Requirements
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