Denison, G A & Sons
About us
G.A. Denison & Sons, Inc was established in 1969. We provide New London, Connecticut, and surrounding areas with a variety of superior home improvement and construction services. From roofing services to custom carpentry, we have you covered. When you call G.A. Denison & Sons, Inc, you can rest assured that you will receive only the best quality services. Our owner is on every job, no matter how big or small, and all of our work is guaranteed in writing! We carry only the best brands, including GAF and CertainTeed and treat every job with equal care and importance. We are also fully licensed and insured for your satisfaction and protection. We are proud to be a Better Business Bureau-accredited business. Contact us today to learn more about our services, or to schedule a roofing or siding service!
Services we offer
Roofing Contractors, Siding Contractors
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 89% | ||
| 9% | ||
| 0% | ||
| 2% | ||
| 0% |
I have not had a very good experience with them so I would not recommend them. It was their timing and the cost. I just would not use them again. I have not heard very good reports about them from other people. The cost of the roof was $12,000 and he actually did not finish the whole roof until the next year. Part of it was a flat roof although they did come after quite a few calls they did come and fix a couple of leaks in the part of the roof they did not finish. There were two roofs: there was a flat roof for the kitchen and a flat roof for the living room. They did the main roof and I had to wait quite a while for them to come back. I paid for the whole thing to be done and the whole things was not done. That is why I think it took so long. The storm doors cost way too much money. They were overly expensive. I was just totally disappointed with the whole thing. For the roof they were there on time.
We could not be more satisfied with Dennison's work. The workers were professional, cleaned up after themselves daily and actively consulted with us on many issues. They made several suggestions that were implemented and improved the look of the house.
All communications were timely, including letting us know when they had to attend to an emergency job and exactly when they would be back at work.
Although quite pricey, we feel we got our money's worth for the job.
We have used Dennison before for a complete reroof and that job also went well.
Our main complaint was punctuality: we wanted to talk to the estimator face to face but he showed up before the scheduled appointment. I lost 1-1/2 hours of work because he had "dropped by because he was in the neighborhood". Then I got a call on Thursday morning asking if it was alright to do my roof that day. I wanted a scheduled day for the job because I wanted to take care of some things in the yard before the job started. The cleanup was okay. There is still some small stuff in the yard: they did run a magnet to collect all the nails.
We would use Denison again for other jobs - provided we get better adherence to appointments. Time is money: both his and mine.
They were very organized. Started a bit later than originally expected, but we had rain so understandable.
Once the job was scheduled, they were there when they said they would be. All debris was clean up and removed daily. They did not drop any dumpsters on the site. They met all expectations as far as the quality of work, but where this contractor shines the brightest is around communication.
They were exemplary at communicating which is what really makes them shine in my opinion. I've sort of gotten used to contractors ignoring my calls, not showing up when they say they will without calling, etc. G A Dennison & Sons broke the mold when it comes to this kind of unprofessional behavior. One time I called to ask a question. George wasn't in the office so I left message, and I got a call back from him within a minute of hanging up. I was pleasantly stunned. Many CT contractors could learn a valuable lesson from this company.
Licensing
State Contractor License Requirements
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All skilled traders and home improvement contractors operating in the State of Connecticut are required to be licensed or registered by the State Department of Consumer Protection. License or registration identification is required to be on all advertising, business cards, signage, and contracts. You can check to see if a contractor or tradesperson is licensed or registered by going to: State of Connecticut licensing