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EcoSmart

Carpets or Rugs - Clean at Home, Water Heater Installation and Replacement, Water Heater - Repair or Service,

About us

Our mission is to produce and distribute quality green energy products that are efficient and economical for consumers. EcoSmart’s main focus is the area of water heating. It’s our goal to save the consumer money since energy consumed to heat water can account for up to 25% of the average energy bill due to outdated methods such as tank storage. EcoSmart’s patented self-modulating technology can save customers up to 50% on their water heating bill as compared to a storage tank. Hot water on-demand is the key to conserving energy for consumers and for the environment. This is EcoSmart’s motivation for producing a complete line of tankless technology for various residential and commercial applications.

Business highlights

16 years of experience

Services we offer

Tankless Water Heater Sales

Accepted Payment Methods

  • CreditCard
Reviews
4.412 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
75%
4
8%
3
8%
2
0%
1
8%
Showing 1-12 of 12 reviews
Tove K.
Jul 2016
5.0
Yes, I recommend this pro
unknown

Grace S.
Apr 2016
5.0
Yes, I recommend this pro
$450
unknown

Chip M.
Dec 2015
5.0
Yes, I recommend this pro
$500
.

Andrew S.
Dec 2015
4.0
Yes, I recommend this pro
unknown

David W.
Sep 2015
5.0
Yes, I recommend this pro
$400
unknown

Miguel L.
Jul 2015
5.0
Yes, I recommend this pro
$499
unknown

John K.
Feb 2015
1.0
It was horrible. Depending on where you live they advertise that you will get so many gallons of hot water per minute, but those were Florida specs that were giving. Well, we live in Washington where it is a lot colder so we were not getting the hot water that was advertised. it was not even getting hot; it was lukewarm. We just had one problem after another with it so we final took it back and decided to go back to the tank. This was for a bathroom in the shop so it was not like it had a lot to do. You could not even take a shower. It was really expensive and was more expensive than the tank. We were dumbfounded that it was so expensive, but we thought it was pretty cool and was what we needed. We figured it would pay off in the long run, but what a joke.  How they are advertising it and the expectations that they are giving me just are not there.
Response from EcoSmart
"We are sorry to hear your experience was not up to our usual satisfied-customer standard. Customer service is in fact one of our top priorities, so your feedback is greatly appreciated. From what we have read on your review it sounds like you experienced a sizing issue. Our first recommendation is to always try to contact our technical support department at (Phone: 877-474-6473 or email: [email protected]). If you still have the unit in your possession and you find yourself needing further assistance please feel free to contact us and provide this reference # SC20811, which was created for your particular case. Thank you, Ecosmart Customer Service"

Mary H.
Feb 2015
5.0
Yes, I recommend this pro
$500

I just ordered the product from them. I did have an issue with it initially and they replaced the parts. It has worked fine since.


James B.
Feb 2015
5.0
Yes, I recommend this pro
I bought a big deal for this service and it turned out very good. Any repairs I have needed they have stepped right up and shipped them free of charge. It is an excellent company to deal with. I don't have any dislikes with this company. They are 100-percent all the way. They are really good and when I have needed repair parts they give me no hassles whatsoever in getting them shipped to me free of charge. I paid $500 for this and a propane one is $1,500 so I give them an A on price. I am 100-percent satisfied with this company.

Robert H.
Feb 2015
3.0
Yes, I recommend this pro
$400
It wasn't bad. What stood out was the price, the fact that it was whole home. It had 3 separate elements and it only heated what was needed. In other words, if you just wash your hands, it will only kick in one element instead of all 3. It kicks out as much hot water as what was required.

Mike H.
Feb 2015
5.0
Yes, I recommend this pro
$500
unknown

James B.
Jan 2015
5.0
Yes, I recommend this pro
unknown

Licensing

State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.

*Contact business to see additional licenses.

All skilled traders and home improvement contractors operating in the State of Connecticut are required to be licensed or registered by the State Department of Consumer Protection. License or registration identification is required to be on all advertising, business cards, signage, and contracts. You can check to see if a contractor or tradesperson is licensed or registered by going to: State of Connecticut licensing

FAQ

EcoSmart is currently rated 4.4 overall out of 5.

EcoSmart accepts the following forms of payment: CreditCard

No, EcoSmart does not offer free project estimates.

No, EcoSmart does not offer eco-friendly accreditations.

No, EcoSmart does not offer a senior discount.

No, EcoSmart does not offer emergency services.

No, EcoSmart does not offer warranties.